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Rated 5 out of 5 stars

Bought online make up and earrings, Lovely range of stock. I am biased as this is my cousins store and not local to me but I still choose to check up on stock every so often for gifts etc as I know... See more

Company replied

Rated 5 out of 5 stars

Jo and her fabulous team are always so helpful. The beautiful stock in store is amazing. Excellent quality and unusual items. Thanks Jo for bringing such a wonderful interiors store to North Norfolk.... See more

Company replied

Rated 5 out of 5 stars

Jo & all the ladies are always helpful. This time I did a via instagram order, Jo was so accommodating and helpful. All was packaged fantastically with some little sweeties! And arrived in perfect con... See more

Company replied

Rated 5 out of 5 stars

This is a gem of a business. The shop is stocked with wonderful product, matched only by the amazing staff. I've been lucky enough to visit several times, although i've also purchased via their websit... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Information provided by various external sources

A beautifully curated emporium of home accessories and lifestyle products. Located on the coastal road, Thornham, North Norfolk


Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

5-star
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Rated 5 out of 5 stars

As always

As always, Joyful Living is beautifully stocked. The store is a tranquil space to loose yourself for a while. I purchased online this week after a very helpful telephone conversation. My items arrived in a couple of days and were very carefully wrapped.
Thank you and see you again soon Joyful living! 💗✨ x

June 18, 2024
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Reply from Joyfulliving

Di, thank you so much for taking the time to leave a review, it really is great to hear feedback from customers. I’m so pleased that your online shopping experience was so positive, we very much look forward to seeing you at the store again soon. Best Wishes, Jo

Rated 5 out of 5 stars

Jo went above and beyond to complete my…

Jo went above and beyond to complete my order and kept me fully informed of progress. Brilliant service and very pleased with my rugs when they arrived !

June 13, 2024
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Reply from Joyfulliving

Thank you so much Anne Louise for leaving us a review, they help so much in being able to monitor our service levels. I’m so pleased you are happy with your rugs, we look forward to welcoming you back very soon. Best wishes, Jo

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery
Beautiful products

April 4, 2024
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Reply from Joyfulliving

Thank you so much Dawn, I’m so happy your order arrived quickly and you were happy with your order. Best wishes Jo Griffiths

Rated 3 out of 5 stars

Lovely cushions but sadly not the right…

Lovely cushions but sadly not the right colour. This return was a costly mistake… £12 to return to Joyfully Living at my expense with DPD. The local rural post office wouldn’t accept this size parcel. I won’t be making that mistake again.

March 17, 2024
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Reply from Joyfulliving

Hi Clare, thank you for leaving a review regarding your recent order. We cover the costs of dispatching your order, it would be impossible for us to absorb the cost of returns too. I’m glad you liked the cushions, albeit the wrong colour for you. Best wishes, Jo Griffiths

Rated 5 out of 5 stars

Fabulous mugs

Fabulous mugs. Beautifully packed and the little thank you inside made me smile. Thank you.

February 25, 2024
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Reply from Joyfulliving

So happy we could make you smile Alice, thank you for taking the time to leave a review. Best wishes JoGriffiths

Rated 5 out of 5 stars

V prompt and efficient

V prompt and efficient

February 22, 2024
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Reply from Joyfulliving

Thank you so much for taking the time and leaving a 5* review. I am so happy you had a positive shopping experience and we look forward to welcoming you back to our store. Best wishes, Jo Griffiths

Rated 5 out of 5 stars
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Reply from Joyfulliving

Mrs Craig, thank you so much for taking the time to leave a lovely review. We look forward to welcoming you at our store on online very soon. Best wishes, Jo Griffiths.

Rated 5 out of 5 stars

Great shop

When I walked through their door for the first time whilst visiting Norfolk I knew this was my kind of shop , so much to look at and love. The staff so friendly and helpful. I picked up a business card and returned home and when I was looking for a throw I remembered the shop and went on line where I found exactly what I was looking for so ordered and received promptly. So happy with my purchase and quality so Thank you Joyfuliving I shall be visiting again soon🩷

February 8, 2024
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Reply from Joyfulliving

Hi Anita, thank you so much for your lovely review of your visit and also for shopping with us. We take great care in our product selection and visual merchandising so that our customers can be excited and inspired by our displays, it’s smashing to know your visit was such a positive experience. We very much look forward to welcoming you again in the future. Best wishes, Jo Griffiths.

Rated 5 out of 5 stars

Bought a diffuser in shop and ordered…

Bought a diffuser in shop and ordered refill by post. Great caring service. Lovely product. Will shop here again.

February 3, 2024
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Reply from Joyfulliving

Hi Annette, thank you so much for taking the time to leave such a positive review. We are so happy that you love our diffusers and are now able to offer refills online. Best wishes, and thanks, Jo Griffiths

Rated 5 out of 5 stars

Quick speedy delivery

Quick speedy delivery, excellent service

December 27, 2023
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Reply from Joyfulliving

Hi Julie, HappyNew Year and thank you so much for taking the time to review our delivery and service, it is so appreciated by my staff and I.

Rated 5 out of 5 stars

So very helpful staff,quick to answer…

So very helpful staff,quick to answer messages and queries,and great unusual products.very pleased, highly recommend.

December 18, 2023
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Reply from Joyfulliving

Thank you so much for taking the time to leave a review, it really is appreciated. I am so pleased that you are happy with your purchases and the service you received, we look forward to welcoming you back. Best wishes Jo

Rated 5 out of 5 stars

Always lovely good quality products…

Always lovely good quality products from Joyful Living, beautifully packaged. Customer service is always exceptional

November 20, 2023
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Reply from Joyfulliving

Thank you so much for taking the time to leave a review. We take great pride in providing excellent service and quality of products I’m so happy to hear you received both, it means everything to us. Best wishes, Jo

Rated 5 out of 5 stars

We always visit your shop when in…

We always visit your shop when in Norfolk it go we can get your fantastic things online

November 15, 2023
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Reply from Joyfulliving

Thank you so much Lorraine, we hope to be extending our online offering in 2024 so you will be able to purchase even easier when not in the store. Very best wishes, Jo

Rated 5 out of 5 stars

A delight to order from this site

A delight to order from this site. Products as described and pictured. Lovely quality. Packaging was sustainable and sensitively packed with no bubblewrap. A real treat and a site I would most definitely use again for homeware purchases.

November 6, 2023
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Reply from Joyfulliving

Hi Naomi, thank you so much for reviewing your recent purchase and delivery. We are constantly striving to improve our environmental impact, mainly through packaging and reuse everything we can from our suppliers deliveries. To know that it’s appreciate by our customers is fantastic. Thank you for taking the time to leave this review. Best wishes Jo

Rated 5 out of 5 stars

Very quick and efficiently packed

Very quick and efficiently packed. Was amazed how quickly it was turned around

October 30, 2023
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Reply from Joyfulliving

Thank you so much for taking the time to leave a review, I am so happy that your order was delivered so quickly. We are trialling new couriers at the moment so always good to see they’re doing a good job. Best wishes,Jo Griffiths.

Rated 5 out of 5 stars

wonderful shopping experience

This is a gem of a business. The shop is stocked with wonderful product, matched only by the amazing staff. I've been lucky enough to visit several times, although i've also purchased via their website & also direct via Instagram. All 3 methods of shopping have been excellent ( I just wish there was a branch nearer to where I live!)

November 1, 2023
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Reply from Joyfulliving

Anne, thank you so much for taking the time to leave us a review, it’s so appreciated. The staff at the store are such terrific people and always go the extra mile to provide great service with a big smile so it’s lovely to read this review. Thank you, it means the world to us that we are providing amazing service and amazing products. Best wishes, Jo Griffiths

Rated 5 out of 5 stars

Always a pleasure dealing with…

Always a pleasure dealing with joyfulliving, first class service. I'm unable to visit the store as I don't live close, ordering online was easy and efficient

October 17, 2023
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Reply from Joyfulliving

Hi Julia, thank you so much for taking the time to leave us a review. We will always welcome you whether online or in person with the same level of service and great products. Thanks for choosing us, it means so much. Best wishes, Jo

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, beautifully packaged. The items ordered are top quality. I will definitely order again.

October 13, 2023
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Reply from Joyfulliving

Thank you so much for taking the time to leave a review. We appreciate that there are many businesses online and that you choose us is so very appreciated. Also, for acknowledging our efforts to deliver great quality items that are well packaged and arrive in good time. We look forward to welcoming you back. Best wishes Jo

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