Bought online make up and earrings, Lovely range of stock. I am biased as this is my cousins store and not local to me but I still choose to check up on stock every so often for gifts etc as I know... See more
Company replied
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See what reviewers are saying
Jo and her fabulous team are always so helpful. The beautiful stock in store is amazing. Excellent quality and unusual items. Thanks Jo for bringing such a wonderful interiors store to North Norfolk.... See more
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Jo & all the ladies are always helpful. This time I did a via instagram order, Jo was so accommodating and helpful. All was packaged fantastically with some little sweeties! And arrived in perfect con... See more
Company replied
This is a gem of a business. The shop is stocked with wonderful product, matched only by the amazing staff. I've been lucky enough to visit several times, although i've also purchased via their websit... See more
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Company details
Information provided by various external sources
A beautifully curated emporium of home accessories and lifestyle products. Located on the coastal road, Thornham, North Norfolk
Contact info
United Kingdom
- joyfulliving.co.uk
Reply from Joyfulliving
Thank you so much for taking the time to review our service Nicola, best wishes Jo
Gorgeous online shop
Gorgeous online shop, bought some jewellery and can’t wait to receive it. Home ware looks amazing, just wish I lived closer to their shop in Norfolk, as I would definitely be a regular customer 🥰
August 31, 2023
Unprompted review
Reply from Joyfulliving
Hi Amanda, thank you so much for taking the time to leave a review regarding your positive online shopping experience. We look forward to welcoming you back any time. Best wishes, Jo Griffiths.
A beautiful and unique shop
A beautiful and unique shop, stylish, one of a kind. Staff really friendly and helpful. They care about what they sell and I always leave the shop with my purchases feeling very happy! The setting at Drove Orchard is lovely too. Go and find out for yourself!
December 15, 2022
Unprompted review
Reply from Joyfulliving
Hi Julia, Thank you so much for taking the time to leave a review regarding your visit. We are passionate about giving great customer service and work really hard to ensure our customers have a positive and relaxing experience. We look forward to welcoming you again soon, best wishes Jo Griffiths, Owner.
Wonderful Service
Just like to say a big thank you to Joyful Living. Had a problem with an item purchased. It was dealt with immediately over and above all expectations. I never need an excuse to visit this beautiful shop.
Patricia Whyte, York
February 14, 2022
Unprompted review
I ordered a selection of items from…
I ordered a selection of items from joyful living,including some glass wear, cushions and candles. I'm blown away with the quality and how gorgeous all the items I received were. What a fantastic company! I'm extremely exited to visit the shop soon on my next holiday up in the area, I cant wait to see what wonderful items we will see!
January 2, 2022
Unprompted review
Reply from Joyfulliving
Thank you so much for taking the time to review. I’m so happy you loved your purchases and I look forward to welcoming you at our store during your next holiday. Happy New Year. Best wishes, Jo
Poor after sales.
Despite many years of loyal custom my Wife's recent experience of total lack of customer care has left a very nasty taste and a determination never to support this business in the future.
My Wife bought two candles and glass candlesticks recently. The candles were lit and during the course of just a meal they had totally burnt down and left rivulets of wax down the sticks.
On raising our concerns with the owner , we were told
It was caused "by the environment" . If that is the case there should be notification on the package warning that performance is affected by the environment.
We will be taking our custom elsewhere .
January 2, 2022
Unprompted review
Reply from Joyfulliving
Dr Bower, I am so sorry you feel I didn’t respond with sufficient customer care to your wife’s’ complain this morning regarding her purchase of twisted dinner candles. Your wife called me this morning and expressed her dissatisfaction of the burn time and reaction to the candles burn which was described as having bent over in its environment. I responded immediately and said that I would burn the exact candle today to see how it burned as these are a new product for us so wanted to be sure of good value. I lit the candle at 11.10am immediately after speaking with your wife then called late this afternoon to say that the candle had burned perfectly for 3.5hrs so I anticipate this is a 4 hour burn candle. In my 30 years interiors career the only reason a candle will bend and burn quickly is a warm environment. I explained this to your wife this morning and also offered to burn one at the store to see how it compared. I called and left a message as to the result this afternoon as promised. Please do come in and I will refund you the £12 a without issue. I would always offer my customers a happy solution, your review is totally unjustified as I know we have always offered you excellent service however, if we haven’t offered enough service for you I wish you well experiencing this elsewhere.
Beautiful shop
Visited your beautiful Thornham store where we purchased the Ultimate Cotton Rug and we couldn't be happier with it. Will be back next time we're in Norfolk 😊
October 30, 2021
Unprompted review
Reply from Joyfulliving
Thank you so much for taking the time to leave a review, we are so pleased you are happy and we look forward to welcoming you back soon.
Really great looking faux eucalyptus.
April 6, 2021
Unprompted review
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