Joyous - Low-Dose Ketamine Treatment Reviews 1,108

This company is absolutely horrible as a nurse for 25 years. There is no customer service. There is no to call when trying to reach out to them. They schedule you for appointments when you’re not available they schedule you for nighttime appointments and there’s no one that gets back to you. I am down to four trophies and I have been sending over 18 emails and over 35 text messages and I just keep getting a generic response that states oh sorry it’s taking too long. Someone will get back to you well I could be dead by that time so I recommend that you look elsewhere. This company should not be providing a chemical substance that is considered a narcotic because they are not supporting their patients.

Great company, with a great product.

Medication, daily or weekly support, and provider were all very helpful in my mental well-being. I have had significant improvement with depression and anxiety with this program. I highly recommend to anyone seeking this treatment.

I love the Joyous team and treatment. It has revolutionized my mental health and I am feeling like a cloud has finally been lifted.

The medication was great and very helpful. I didn't want to take an SSRI because of the need to slowly ween off. Ketamine was flexible and easy to take with how I was feeling on a daily basis.

Ketamine has been critical to my improvements ,I feel much better and connected to myself and the people around me

Excellent communication with Joyous team. The medication and educational materials as well as the medication itself. Great experience.

This site is a scam. They never delivered my medication and their customer service is extremely rude and unhelpful. In my consultation I also asked what kind of ketamine they source and they didn’t even understand the difference in the strains of the medication they’re prescribing. Absolute joke of a company - they stole $200 from me! Medication never got delivered, they wouldn’t refill or refund my order. Don’t be a fool like me falling for this stuff, seriously.

Ketamine helps immediately and I've tried both injection therapy and low dose troche therapy and I'd have to say I like the troche therapy best, and for Joyous themselves is a great company very attentive and just seem to be really good people and I like the fact that they do the daily check-ins and you can text them anytime and they will get back to you almost immediately if you have a question or have any issues... Good company all around

I got direct communication on a daily basis to check on how I was doing. The team here really cares and always responded r as loudly if I had any concerns. 2 months later and feeling much better. I will use this program again if I get into another anxiety funk like that.

worst experience ever. the team is rude and does not respect your time.

Go with your gut. You're here because you're already heard bad things. Well they're true. Unfortunately, the options were limited for me when I decided to get on ketamine therapy so I went with Joyous. Their company is a scam. You may get a good pack here and there, but most of the time there's an issue and it's money wasted. I live in Florida and they refuse to send my medication with a cold pack so there's that added problem in the summer and spring that makes their program even more of a waste. They don't really care about your experience. They just care about the liability on them. Don't let them overcharge you. Don't let them make you pay for a month you didn't get medication. Make sure you sign up with a credit card that you can call and dispute if they do anything shady because they will.

Excellent service and very helpful.

I was unfortunately going through a massive meltdown, and was unable to get care at Kaiser which sent me into a brutal tailspin. I was in bad shape so was forced to seek out of pocket care. That is how I came to Joyous (I had excellent response to medical ketamine infusions in the past). From the start I found some respite with ketamine, slowly resolving panic, severe anxiety and depression (of PTSD). so in the absence of care, limited the Kaiser HMO, I was on my own until open enrollment. Ketamine was my only help. At this point I should mention the incredible Joyous. nursing and staff support, always sending me feedback if I reported any weirdness. Thankfully, the trend has been upward and I am more or less back to baseline. I am very grateful to the whole organization for being a positive force at a very scary time in my life. I guess that I should also mention that I never had a problem with billing, shipping, timeliness, etc. Feels like they run a pretty tight ship. Big thanks to all who made it work!

I have been with Joyous for almost 4 months now and I feel confident in giving an HONEST review. The medicine and this platform is wonderful; I have made leaps and bounds in my medication resistant depression therapy. My family sees a happier, more grounded version of me and I certainly feel like I am in control of my feelings and emotions. This isn’t a miracle drug that will fix you without doing the work with it…it simply allows your brain to be open to the experience!! I participate in the group sessions and use ALL of the tools and tips Joyous has provided through its service and platform. The website is not very user friendly and needs work but as a young start up company bringing this type of therapy to people in an affordable way, I’m willing to let a few things slide and assume it will only improve as their business grows. Dr. Sharon Niv is very instrumental in guidance of how this medicine can help you achieve your goals for inner wellness. 5 stars as I know they are growing and striving to improve daily…just like I am. Are you going to take this and everything be rainbows and unicorns? No. Mental health isn’t easy but this is the best thing I’ve found in my 44 years thus far…thank YOU, Joyous!

I have been with joyous for almost 1.5 years. It has helped me out tremendously. I would recommend this to anyone that is on the fence. It is much more affordable than infusions, but it really does help. I have been dealing with Depression and Anxiety for over 40 years. Unlike others I cannot go off my traditional psych meds, but this is what I needed to get the most out of my meds. This is the only program that provides this treatment at this price.

I have a history of depression in my family. About 9 months ago, I decided that I'd lived with it for too long. My daughter-in-law is a therapist, and she recommended that I apply to Joyous, which I did. After 8+ months on the ketamine treatment, I am feeling markedly better. I feel that I've gotten my life back to a great degree. I felt it was time to pause the medication protocol and find out if the effects are lasting. I am hopeful.

The medication shifts your perspective so that you are able to briefly view the joys and beauty of life instead of only feeling darkness and despair.

There was a lot of confusion between what the clinician explained to me and what my daily check-in recommendations were for dosage. I decided to cancel due to financial issues and they then told me to throw away my medication even though I had one month left on my subscription that was paid for. They denied me the check-ins at first. Then all of a sudden I got an email saying they would only check in with me once a week and that never happened. But the real problem is that my second order that came of troches, were completely placebo. They were not real at all. I had zero effect from it. I read from other sites and this one that people have experienced the same issue. So I basically paid $129 for fake medicine. If I was rich this wouldn't be an issue because I probably wouldn't care however I'm on SSDI and suffer greatly from depression. I was taking this in desperation for help with my depression and instead all I got was bunk medicine. I'm so disappointed and frustrated.

I’ve been a patient with Joyousfor a while now, and I can honestly say it’s the most reliable online medical services I’ve used. The process is simple, professional, and fast — from consultation to prescription and follow-up. The providers are knowledgeable, compassionate, and really take the time to understand your needs instead of rushing through.

I’ve always felt supported, well-informed, and confident in the care I’ve received. Highly recommend Joyous to anyone looking for accessible, trustworthy online healthcare.