Stuart from JPen Medical came to calibrate our team's blood pressure monitors at our off-side meeting in East Midlands on 17th September 2025. He was friendly and efficient, and afterwards, he ensure... See more
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JPen Medical is the market leader in on-site testing and calibration of all medical and healthcare equipment. With nationwide coverage, testing more than 90,000 healthcare medical devices each year, we offer medical equipment services that meet Best Practice Guidelines and CQC Requirements. Our aim is to achieve best practice standards along with maintaining the highest level of customer care. We believe in putting our customers first, and think that it is very important to satisfy their needs. With a wide scope of medical equipment servicing, we are able to carry out all the necessary medical equipment testing for a range of industries.
United Kingdom
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Dani Lee-Wilkes & Jodie Jones are fantastic to work with. They are super helpful with booking in inspections and provide supporting reports in a timely manner which is valuable to our business.
Look forward to continuing to work with the team moving forward.

Reply from JPen Medical
Great service and device returned in a very timely period

Reply from JPen Medical
We contacted Sarah (Sales Executive) to organise PAT testing, and she quickly responded, arranging the date we requested. We have also contacted her several times in the past for calibration testing or testing certificates and every time she has been highly professional and consistently helpful.

Reply from JPen Medical
Good communication regarding appointment and efficient technician carried out all the tests efficiently and without any disruption to my morning work. Highly recommended

Reply from JPen Medical
Whenever I email Sarah Owen I always get a response in a timely manner. I asked this morning for a certificate for service on a machine and within a couple of hours have received it. Thank you Sarah

Reply from JPen Medical
Great customer service from Dani today in resolving a duplicate payment.

Reply from JPen Medical

Reply from JPen Medical

Reply from JPen Medical
Sarah Owen is very helpful . I recommend Jpen to all practice . they are professional and detail in their service .

Reply from JPen Medical
Excellent customer service received from Jodie Jones
Sales Executive. Very helpful and pleasant. Highly recommend her .

Reply from JPen Medical
Great Customer services from Sarah. Job Number 131797

Reply from JPen Medical
Sarah has been arranging annual medical equipment calibration for many years and recently organized a fixed wiring test for our business. Throughout this time, she has proven to be incredibly reliable, always quick to respond, and willing to answer even the most basic questions.
The engineers she has arranged have consistently been polite, friendly, and highly professional, always arriving on time. We couldn’t be happier with the level of service and professionalism.

Reply from JPen Medical
Arranging our next site visit for PAT testing and calibration was a breeze due to Jodie, who promptly scheduled our site visit without hassle, she is extremely professional and helpful! I would recommend.

Reply from JPen Medical
Engineer Melulekie arrived on site got the test done in a timely manner and very professional and pleasant.

Reply from JPen Medical
James came to visit the home last week to do work on our Syringe drivers. He took his time and completed the job with great detail. He has a kind manor and was very approachable. James was the first visit we have that completed the job with details and was happy to answer any questions. He is a asset to your team!

Reply from JPen Medical
Jpenn have been our medical calibration service for years. Sarah has been brilliant to work with and very organised. Recommended!

Reply from JPen Medical
Alex was very professional, nothing was too much trouble for him. He was smart, polite and informative.

Reply from JPen Medical
I work with JPen through my job and have always been assisted by Sarah Owen. She’s incredibly responsive and consistently goes above and beyond to help. I know that whenever I reach out, she’ll get back to me quickly and take care of everything. Thank you, Sarah—it’s always a pleasure working with you!

Reply from JPen Medical
James JN 131282 was polite and efficient thank you

Reply from JPen Medical
I deal with JPEN through my job frequently and I have always received exceptional service and customer care from Adele and her team. Can not fault them! Quick, thorough and professional and have excellent communication.

Reply from JPen Medical
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