Stuart from JPen Medical came to calibrate our team's blood pressure monitors at our off-side meeting in East Midlands on 17th September 2025. He was friendly and efficient, and afterwards, he ensure... See more
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JPen Medical is the market leader in on-site testing and calibration of all medical and healthcare equipment. With nationwide coverage, testing more than 90,000 healthcare medical devices each year, we offer medical equipment services that meet Best Practice Guidelines and CQC Requirements. Our aim is to achieve best practice standards along with maintaining the highest level of customer care. We believe in putting our customers first, and think that it is very important to satisfy their needs. With a wide scope of medical equipment servicing, we are able to carry out all the necessary medical equipment testing for a range of industries.
United Kingdom
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Excellent service and prompt return of devices by Tony F.

Reply from JPen Medical
Your JPen coleague Eddie was out to update our equipment, he was so patient with our staff and got all our equipment up and running in their working order

Reply from JPen Medical
Excellent Service provided by Tony F, in calibrating all our equipment. He ensured that all items, remained in groups labelled to which room they came from, so that they could be given back to the correct person. He was also very understanding when I kept finding extra equipment to check! Thank you for the great service.

Reply from JPen Medical
Friendly service by Eddie, who completed the work in excellent time and was very courteous.

Reply from JPen Medical
I am writing to commend James J/N for his outstanding service in calibrating our surgery equipment. His professionalism and expertise were evident from the moment he arrived. James meticulously ensured that all our equipment was accurately calibrated and functioning perfectly.
His attention to detail and thoroughness gave us great confidence in the reliability and safety of our instruments. Additionally, James was courteous and took the time to explain the calibration process, which we greatly appreciated. His dedication to excellence is a testament to JPEN Medical's high standards.
We are extremely satisfied with the service provided and look forward to continuing our partnership with JPEN Medical. Thank you, James, for your exceptional work!
Al-Waqas Medical Practice

Reply from JPen Medical
The Jpen company recommended by friend and opinion given is excellent for this company
Jodie is wonderful Lady and helped me a lot to have account with you also visit is arranged quickly.
Kindly make alert for every year same time to remind us for PAT and Calibration testing.
thank you

Reply from JPen Medical

Reply from JPen Medical
Brilliant service throughout.
We would like to thank Jodie for great communication skills and her fast response to all our queries.

Reply from JPen Medical
We started using JPen for servicing our medical equipment over the last nearly 12 months and cannot fault their responsiveness, quick turnarounds (if sending equipment) and thoroughness when it comes to the quality of servicing and reporting. We previously used BD for our syringe drivers and at times would be waiting months for them to be investigated and returned. With JPen, we can send multiple devices and receive them back within 3-4 days. Very happy with the service JPen provide, their communication and helpfulness with any queries. Would highly recommend. James - Facilities Coordinator @ North Devon Hospice

Reply from JPen Medical
James was very Helpful and tested all our BP machines and thermometers. Very friendly

Reply from JPen Medical
J Pen Medical are really helpful with all our queries and their support has been fantastic, especially Jodie Jones who we liaise with her knowledge and patience is unmatched. Great service :)

Reply from JPen Medical
Jodie is always really helpful sorting out the PAT testing booking.

Reply from JPen Medical
Always very efficient and accurate. Very happy with this provider for our calibration and PAT testing.

Reply from JPen Medical
Fantastic sales team and customer service, always deal with Jodie and have for the past few years, she is amazing and so helpful.
Would high recommend !!!!!!!!!!

Reply from JPen Medical
Ref: 127630. James did an excellent job today. was very polite and efficeint. had to work around the clinicians as clinics were running but he did a fantastic job.

Reply from JPen Medical
very pleasant and well mannered. Young man.
Just got on with the job. Met him last year for calibration .He is an asset to your company. Well done Melu. Nursing team Linda.
Job127468

Reply from JPen Medical
Excellent customer Service from Sarah Owen on administration.
Very efficient on getting our testing date booked into our first choice.
Much Appreciated
Practice Manager (Southgate Surgery N14 4PR)

Reply from JPen Medical
Dave F and his colleague were very efficient and serviced all of our equipment as requested.

Reply from JPen Medical
Jodie Jones was very good, quick to respond to emails, and very helpful.

Reply from JPen Medical
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