Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when wo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always g... See more
Company replied
This was a replacement toilet cistern. Not an emergency. This review is based upon a single experience. My 50 year old toilet cistern could still flush, but you needed to take the top off. Not nice to... See more
Company replied
Jason and Marianne are great. Very helpful and professional. Never let you down and Jason always does a clean, tidy and efficient job. Marianne takes care of the bookings and office stuff and is ver... See more
Company replied
Company details
Written by the company
JPL Plumbing & Heating offers a full professional plumbing and heating service. Based in Waltham, Grimsby, we have over 25 years experience in the industry and as a family run business we pride ourselves on having created longstanding, trusting relationships with our customers, many of whom feel like our extended family. Give us a call today for a hassle free, no worry service.
Contact info
48 Archer Road, DN37 0UE, Grimsby, United Kingdom
- 01472897828
- enquiries@jplplumbing.co.uk
- jplplumbing.co.uk
4.9
Excellent
336 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication
Great communication, friendly and professional service. Would definitely recommend and will certainly be getting back in touch for next years servicing!
April 23, 2026
Good communication by email and text
Good communication by email and text. Job completed promptly as usual.
April 22, 2026
Wouldn’t trust anyone else
Jason goes above and beyond. Always ready to help.
Trustworthy, friendly, polite, excellent at his job
April 29, 2026
Expert and friendly service
Expert and friendly service. We have used the services of JPL for 6 years and they are very trustworthy with expert experience. Gas safety qualification.
I would certainly recommend JPL
April 24, 2026
5 stars as usual 🌟
April 22, 2026
We are confident a good job is done…
We are confident a good job is done having used JPL before
April 14, 2026
Reliable.Friendly.Not rip off pricing…
Reliable.Friendly.Not rip off pricing Efficient.
April 20, 2026
Always reliable great service
April 21, 2026
Unprompted review
Didn’t have to wait too long for them…
Didn’t have to wait too long for them to do an excellent job (boiler and shower)and he’s always there to answer any questions.
April 16, 2026
The work was done efficiently and on…
The work was done efficiently and on time, at a reasonable price.
April 14, 2026
Excellent service.
April 10, 2026
All round proffesionalism
March 31, 2026
Reply from JPL Plumbing & Heating Ltd
Thank you for your kind words, we really appreciate it 😊
Glad you were happy with the service – we’ll pass this on to Jason too!
Caravan heater disappointment
We accepted a quote to fix a caravan water heater, initially thinking it was parts but later finding it was a complete unit which we paid for in advance, as the quote seemed reasonable. The unit was delivered but on the day of installation I simply asked how they calculate their labour rates, and for some reason Jason took umbrage and refused to complete the installation. We are an elderly couple with issues of depression and severe anxiety and are left with a still in the box heater to install, which JPL Plumbing have walked away from. We have no idea who to turn to for help. This has totally wrecked us. JPL Plumbing have absolutely no customer care and no customer loyalty.
April 10, 2026
Reply from JPL Plumbing & Heating Ltd
Hi John,
We’re sorry to hear that you feel this way.
As outlined at the time of our visit, the labour was quoted and accepted on a fixed-price basis. When concerns were raised regarding how this was calculated on arrival, we were unable to proceed, as it’s important that both parties are fully aligned before work begins.
For clarity, no labour charges were made and all materials supplied remain with you.
We always aim to carry out work professionally and avoid any misunderstandings, which is why we took the decision not to proceed on this occasion.
We do wish you all the best in getting the heater installed.
JPL Plumbing & Heating Ltd
Arriving on time friendly pleasant and…
Arriving on time friendly pleasant and helpful price brilliant service with a smile
March 30, 2026
Reply from JPL Plumbing & Heating Ltd
Thanks so much for the lovely review 😊
Pleased everything went smoothly and you were happy with the service!
Jpl plumbing and heating …
Jpl plumbing and heating highly recommended we've used them for a few jobs on our caravan drain down and reconnecting, gas checks, radiator changes and we will continue to use them complete professional solutions for the needs of the clients
March 31, 2026
Reply from JPL Plumbing & Heating Ltd
Thank you for the recommendation, it really means a lot 😊
Glad we could help with everything and look forward to seeing you again!
Fantastic work carried out efficiently…
Fantastic work carried out efficiently will definitely use again by at caravan and home
March 31, 2026
Reply from JPL Plumbing & Heating Ltd
Thank you 😊
Really pleased you were happy with the work – we appreciate you choosing us!
Reply from JPL Plumbing & Heating Ltd
Thank you for the great feedback 😊
We’re really glad you’re happy with the workmanship!
Reply from JPL Plumbing & Heating Ltd
Thank you 😊
We always aim to keep customers informed, so that’s great to hear!
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