JPL Plumbing & Heating Ltd Reviews 336

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, highlighting that interactions are always pleasant. Many people appreciate the excellent service, noting that work is completed efficiently, on time, and to a high standard, often describing it as reliable and trustworthy. The pricing is frequently mentioned as very reasonable and competitive, adding to the overall positive sentiment. However, a small portion of people felt dissatisfied with the service, citing issues where work was not completed as expected. Specifically, some customers mentioned that after accepting a quote, the company refused to complete the installation of a unit, leaving them with an uninstalled product.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt, efficient, and expert work at reasonable prices.... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Price

Clients share positive opinions on price, consistently finding it reasonable and competitive. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when wo... See more

Company replied

Rated 5 out of 5 stars

I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always g... See more

Company replied

Rated 5 out of 5 stars

This was a replacement toilet cistern. Not an emergency. This review is based upon a single experience. My 50 year old toilet cistern could still flush, but you needed to take the top off. Not nice to... See more

Company replied

Rated 5 out of 5 stars

Jason and Marianne are great. Very helpful and professional. Never let you down and Jason always does a clean, tidy and efficient job. Marianne takes care of the bookings and office stuff and is ver... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Written by the company

JPL Plumbing & Heating offers a full professional plumbing and heating service.  Based in Waltham, Grimsby, we have over 25 years experience in the industry and as a family run business we pride ourselves on having created longstanding, trusting relationships with our customers, many of whom feel like our extended family. Give us a call today for a hassle free, no worry service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Had a new boiler fitted in my caravan

Had a new boiler fitted in my caravan. Was so happy with the work.
Will be using this company again
5 stars from me

March 17, 2026
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you so much 😊
Really pleased you’re happy with your new boiler – and thanks for choosing us again!

Rated 5 out of 5 stars

Brilliant

Fantastic service received year on year. Would definitely recommend their services to any one who needs any work doing.

March 4, 2026
Rated 5 out of 5 stars

Gas System Test.

Appointment made and details confirmed by text.Test carried out on time and date invoice followed with easy to follow payment details.A seemless and professional job would highly recommend.

March 4, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Does what it says on the tin. Fully informed throughout and great standard of work. New boiler installed and can't tell they have been in the property

February 12, 2026
Rated 5 out of 5 stars

Good job…

Jason came as arranged and diagnosed the issue quickly. Good communication about the repair and cost. All carried out efficiently as promised and at a fair cost

February 2, 2026
Rated 5 out of 5 stars

freshfields

I was kept well informed of all the work carried out and all complete within time.

January 23, 2026
Rated 5 out of 5 stars

Great service would highly recommend…

Great service would highly recommend this company, fitted and serviced my central heating system

January 15, 2026
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Reliable

Work always done on time, to a good standard

January 15, 2026
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Always helpful his work is excellent

Always helpful his work is excellent

January 20, 2026
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

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