JSCJewellery Reviews 

377
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have used this seller many several times in the past for myself and my mother. In the past, items were always delivered promptly and as described. However, the most recent order has never arrived... See more

Rated 5 out of 5 stars

I have bought from this company many times. Everything has been of good quality. Prices are great and delivery is prompt. I have no problem recommending this company.

Rated 5 out of 5 stars

I am I. Awe as to how well my links turned out considering my brother in law & nephew have been gone a few year I was almost crying at hoe well they turned out I buy off this site quite regularly so w... See more

Rated 5 out of 5 stars

Got a photo charm for a friend she absolutley loved it:). The photo was printed in colour and great quality they even took the rip that was on the picture out before they printed it onto the link. C... See more

Company details

  1. Costume Jewelry Shop

Written by the company

Since 2002 Italian charms & bracelets. Compatible with major brands. Custom made & stock available.


Contact info

4.0

Great

TrustScore 4 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(377)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very speedy delivery and quick response…

Very speedy delivery and quick response to query. Lovely range of personalised charms at very good prices. I had 3 as gifts for my nomination bracelet and they were perfect, i bought another two, will definitely be back for more as they are a fraction of the cost of original nomination charms but look the part and are slightly easier to fit.

January 14, 2023
Rated 2 out of 5 stars

Avoid the Daisy Charm watch

Used this company several times in the past and had no issues. Always been really pleased with charms however I purchased a Daisy charm watch for my daughter as she has lots of the charms and when I tried to put them onto the watch the pin bent and fell out.

I emailed and received no reply then decided to go through my husbands Facebook messenger (I don't have any social media). Replys from the company have been very slow. I understand it has been Xmas and they may have been closed over New Year however even though I explained the issue that the pin had broken I was asked to slide the pin back in. After again explaining the pin had broken I've been asked to send the watch back at my own cost when all I am looking for is a replacement pin. The watch cost just under £13 and to then pay for recorded delivery to send it back for a tiny pin is just a total inconvenience.
My daughter now had a worthless Xmas gift that could easily be fixed but I grudge paying to send the watch back at my expense when the watch pin was clearly faulty and unable to take me doing the same thing I have done to the braclets whilst putting charms on several times since my daughter has had them.
I feel customer service is really lacking here and the issue could be resolved so easily if I could just be sent a new pin or a watch at their expense rather than mine.

December 11, 2022
Unprompted review
Rated 5 out of 5 stars

Best Place for Charms

Amazing customisation for charms and has a huge range of different types so there will always be a charm for anybody who visits the website.
Would never pay for charms anywhere else.

January 4, 2023
Rated 3 out of 5 stars

Birthday present

Personal they can the charms personal to ypur lighten the pics are good quality n very happy to help when theirs a problem

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

I am I delighted with my purchase once again

I am I. Awe as to how well my links turned out considering my brother in law & nephew have been gone a few year I was almost crying at hoe well they turned out I buy off this site quite regularly so would highly recommend as they are quick & efficient

October 27, 2022
Rated 5 out of 5 stars

Happy

Great product. Customer service is speedy but wouldn't have been needed if emails were worded better. Item despatched estimated delivery date. Will order again

October 10, 2022
Rated 5 out of 5 stars

Ordered 5 link charms

Ordered 5 link charms. The quality is amazing. Really really happy 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩 🤩💯💢💢💢💢💢💢💢💢💢💢

October 11, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look