JSH Plumbing & Heating Reviews 

96
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional service, noting the efficiency, quick response times, and the ease of dealing with the team from start to finish. Customers frequently commend the high quality of workmanship, with many appreciating how the team handles unexpected problems resourcefully and leaves work areas clean and tidy. People are delighted with the results, often describing their new installations as exactly what they wanted, leading to complete satisfaction and strong recommendations for future work.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting the professionalism,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, friendliness, and... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with some customers reporting positive experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Led by the superb family team of Simon and Helen every member of the JSH crew responsible for work at our home has made what might have been a very difficult renovation project a much easier, speedier... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend JSH plumbing and heating to everyone. Simon and the team have gone above and beyond to give us a working central heating system. No other company have been able to do this... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend JSH Plumbing to everyone, I phoned late afternoon after returning from work and water was pouring out my boiler. Helen who answered the phone was so lovely and said she would... See more

Company replied

Rated 5 out of 5 stars

Another fantastic job by JSH. Such a wonderful team, everything is done with such care and professionalism. Always on time, always so easy to deal with nothing is ever a problem. I won’t go an... See more

Company replied


Company details

  1. Plumber

Written by the company

Plumbing & Heating Engineers based in Barry, working across the Vale of Glamorgan.


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(96)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service and communication. Very happy with the work carried out. Would use again and more than happy to recommend.

November 29, 2024
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you very much

Rated 5 out of 5 stars

Excellent work

Joe came over to fix some leaky toilets and pipes while also replacing the stop tap. Took his time to do the work right and explained what and why he was doing certain tasks. Thankful that he sorted the issues he could!

November 25, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you for your review, we're glad we could help :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service, called one day, there the next, work diagnosed and completed that same day. Reliable, friendly, well priced, thorough. Amazing stuff, highly recommended. 😁😁

September 25, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Richard, very much appreciated

Rated 5 out of 5 stars

Above and beyond

Simon really helped me out supporting a vulnerable individual at very short notice. Excellent service and went above and beyond to help with our issue. Thank you so much.

September 26, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

We're so glad that we were able to help, thank you for your kind words

Rated 5 out of 5 stars

Excellent service JSH Heating Plumbing!

We called JSH Heating Plumbing due to a leak from our bathroom, I spoke to Helen who was so helpful and assured me that someone could come and take a look as soon as possible. Within half an hour the plumber turned up, identified the leak and replaced the necessary pipes! They couldn’t have been better, great service!

July 17, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you so much - glad we could help

Rated 5 out of 5 stars

Just had another excellent job done by…

Just had another excellent job done by JSH plumbing new radiator put in my kitchen clean professional job, engineers a pleasure to have in my house highly recommend this company

July 5, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you so much :)

Rated 5 out of 5 stars

Very good job!

Very good job at replacing a very tricky-to-get-to burst pipe beneath our shower and fixing other pipe work and bath panel. Feels like a very sturdy job with high standard materials. Thank you!

May 8, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you so much Marged, glad we got it sorted for you :)

Rated 5 out of 5 stars

Professionally and friendly service

Professional and friendly service . The team fitted a replacement radiator and installed an outdoor shower in the dogs area.
They were quick , leaving no mess and a quality service was provided .
Highly recommended .

March 21, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Louise, please bear us in mind for any future works :)

Rated 5 out of 5 stars

Fantastic

Fantastic. So happy with Rhys and his workmanship. He explained what he was doing and was clean and tidy. A world away from the contractors I've experienced since moving into a new build house. Thank you to Rhys and your company. Highly recommended.

December 19, 2023
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Natasha - very much appreciated :)

Rated 5 out of 5 stars

This is the third or fourth time I have…

This is the third or fourth time I have used Simon/Helen. As on previous occasions found them very helpful,professional and excellent workmanship.
Will not hesitate to use the in the future.

February 26, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you very much Paul, always a pleasure

Rated 5 out of 5 stars

Lovely family run business

Lovely family run business. We rang them as our boiler was leaking/needed replacing. Until the part was in they were only a phonecall away to advise me on any problems/queries I had. Highly recommend

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent local family service

Excellent local family service. Reasonable rates and quality work. Would highly recommend their services and most importantly would return as a customer. We’d been let down by several local companies before we were luck to find Simon, Helen and the lads.

February 1, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Huw - very much appreciated :)

Rated 5 out of 5 stars

Lovely family company

Lovely family company. Simon and his team removed an old boiler located downstairs and fitted a new one which they located in the attic space. They were efficient and extremely professional, polite and helpful throughout. Once the job was complete not only did they clean up after themselves, Simon took the time to explain the workings of the boiler and helped complete the extended warranty paperwork. An excellent job, thank you JSH plumbing and heating. Would highly recommend you to friends and family again and again

December 2, 2023
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Steve - always a pleasure

Rated 5 out of 5 stars

Excellent Service

I have used JSH a few times now, and have always revieved excellent service.
The first time was for a replacement boiler, including removal of hit water tank and fitting thermostatic valves to all radiators. The work was completed without any issues, Simon even staying on to wait for the gas engineer to call and fix an issue they discovered with my gas meter. Exceptional service.
I have recently called them again for the boilers first service, and also fit a replacement shower and taps, as well as removing a sink from the utility room, and fitting a new worktop.
This work again was completed as agreed with no fuss, everything cleaned away.
Simon, Helen and the team at JSH have provided excellent service have been helpful and responsive each time I have contacted them.
I can't recommend them highly enough.

February 2, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you for taking the time to submit this lovely review - it's very much appreciated

Rated 5 out of 5 stars

Highly recommended!!

Simon from JSH Plumbing arrived promptly, is always friendly and very efficient. Did a fab job of servicing my boiler.

February 5, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Vicci, we really do aim to please :)

Rated 5 out of 5 stars

JSH PLUMBING AND HEATING

I’m more than happy with the service I’ve received from JSH. From installing a new boiler. Regularly servicing this boiler. Fitting a new shower pump. The company are very reliable phoning beforehand to arrange a mutually convenient date and time. I’ve also had occasion to recommend JSH to friends.

February 2, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you for the 5 stars - it really does mean a lot :)

Rated 5 out of 5 stars

Very nice complete Shower installation…

Very nice complete Shower installation in our en-suite by JSH Plumbing at a good price and would definitely recommend. We are extremely pleased with the finished job.

February 2, 2024
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thanks for taking the time to leave us a review - we're so glad that you're happy with everything

Rated 5 out of 5 stars

Excellent quality of work and service

Simon, Helen and the team at JSH have provided really excellent service to us on two occasions and I can't recommend them highly enough. All their staff are 'friendly experts', and they communicate clearly throughout the process, making sure there are no surprises or disappointments.

The first callout was planned maintenance, involving a central heating system flush, installing a magnetic filter and replacing a radiator. This was performed exactly as planned and the team were keen to make sure we were completely happy with all their work.

The second occasion 12 months later, was unplanned (circulation pump failure) and after assessing the urgency, everything was completed within two days.

Great quality of work and service.

January 19, 2024
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you for your lovely words - it was a pleasure dealing with you

Rated 5 out of 5 stars

I woke up a couple of days ago to find…

I woke up a couple of days ago to find that I was without heating and hot water. I called Rhys and he came later that day to sort the problem. He was really quick and efficient and also very pleasant.
It’s great to know of such a reliable company - I can highly recommend them.

January 8, 2024
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you so much

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