I was visiting from long distance and for limited time to build a patio for family member. So needed definite guaranteed delivery day. I struggled to find anyone who stocked exactly what flagstone... See more
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Review summary
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The delivery guy was excellent. Due to parking issues on the day he couldn't park outside the house to unload. However, he got as close as he could unloaded and then helped drag the bags to our drive... See more
Company replied
I called into the Otley branch yesterday to order some acoustic panels and some other bits. The panels were very competitively priced and they’re of a very good standard. I have just had everything de... See more
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Good website, easy to order, very quick delivery. Driver was very helpful and delivered a large bag of gravel exactly where I needed it. Very competitive price. Overall very good experience highly re... See more
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Company details
Written by the company
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Written by the company
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Contact info
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, United Kingdom
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4.8
Excellent
15K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic service from Atkinsons at…
Fantastic service from Atkinsons at Scarborough, the lady that took my order on the telephone was very friendly and polite, I ordered 3 bulk bags of gravel to be delivered and it was delivered in 2 days, very efficient company. I was very impressed the way the delivery driver handled the gravel drop, and he was very obliging, he very kindly slit the bottom of each bag and dropped it exactly where it was needed in two different areas at the front of my property and unbelievably even split one bag in half and dropped it equally on each side for me. I have never had such good service from a builders merchant before, and will definitely recommend to anyone to use them without any hesitation. Absolutely brilliant driver who saved me a lot of work and time, so Thankyou so much, it was much appreciated.
September 23, 2026
Unprompted review
Reply from JT Atkinson Builders Merchant
Thank you very much for your review of our Scarborough branch, it is great to hear you received such great service at all points of your experience with us, from ordering to delivery. Thank you for choosing JT Atkinson and we hope to see you again very soon in the future
Excellent Service
Right from ordering the materials on line to receiving the goods it was a seamless procedure. Materials were delivered in a timely manner and left on site in a good position.
September 8, 2026
Reply from JT Atkinson Builders Merchant
Thank you very much for your review of our Yeadon branch, it is great to hear you are so pleased with how seamless the procedure was. As well as our speedy delivery service that we offer. Thank you for choosing JT Atkinson and we hope to see you again soon.
Great service.
Great service as my first parcel was lost on transit and replaced it no dramas.
September 7, 2026
Reply from JT Atkinson Builders Merchant
Thank you very much for your review, it is great to hear you are so pleased with the service received by our customer service department. Thank you for choosing JT Atkinson and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a revie. It is great to hear that your order was great value and you were happy with the delivery service too! This is great to hear and we really appreciate your feedback Alan. We hope that we will see you shopping with us again very soon.
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Patrick. Its great to hear that our colleagues in the Bingley Branch have be so helpful. Thank you for choosing JT Atkinson and we hope to see you again soon.
Amazing service from Angela at Northallerton
We have had amazing service from Angela Wood at the Northallerton branch. She is friendly, helpful with her advice, patient when we change our minds or ask for a further quote. We have been to the showroom many times and Angela always has the same demeanour. Angela also located items we wanted to see in person through her work chat group which was very helpful. One day we arrived as she was going for her lunch, as soon as she saw us, she turned around, went back to her desk and helped us with our query. Not often you get service as good as that! Highly recommend Angela Wood to help with your bathroom decisions.
The choice in their showroom is also good, we were able to borrow samples to see them in our own home. Great prices too.
September 14, 2026
Unprompted review
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Northallerton branch. It is great to hear that you are pleased with the level of helpfulness and service you have received from Angela in our showroom. It is also great to hear that you are happy with the range of options we have on display. Your feedback has been passed on. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the product you received as well as the quick delivery. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Really good range of products for what…
Really good range of products for what I needed
September 6, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the range of products that we keep and that we had what you required. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Excellent builders merchants.
The Kendal branch has a large stock of building materials at competitive prices and the staff are always available and helpful.
September 4, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Kendal branch. It is great to hear that you are happy with the range of stock that we keep in as well as finding our pricing to be competitive. It is also great to hear that you are happy with the level of service and helpfulness provided by our staff. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the prices you have been offered as well as the speedy delivery that you have received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the prices you have been offered as well as the speedy delivery that you have received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Simple to order
Simple to order, wasn’t advised of delivery time or date but driver called before delivery as requested and went above and beyond stacking the timber round the back of the house.
September 4, 2026
Reply from JT Atkinson Builders Merchant
Thank you Alec for this review. We are pleased to hear that you found it easy to order from us and that our Grange branch communicated well and our driver was able to deliver your order exactly where you needed it. Thank you for choosing JT Atkinson and we hope to see you again soon
Good customer service quick delivery…
Good customer service quick delivery and lovely delivery guy
September 4, 2026
Reply from JT Atkinson Builders Merchant
Thank you Angela for taking the time to write this review. It is great to hear that our driver from our Sunderland branch was friendly and helpful. Thank you for choosing JT Atkinson and we hope to see you again soon
Very easy purchase
Very easy purchase, great service and prompt delivery. Many thanks
September 4, 2026
Reply from JT Atkinson Builders Merchant
Thank you Mandie for this review. it is great to hear that you are happy with the service you received and that your order arrived promptly. Thank you for choosing JT Atkinson and we hope to see you again soon
Great range of products
Great range of products, good pricing abd brilliant service provided by Adam, Sven and the Northallerton team. Thanks from all at ReLoft.
September 3, 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Tim. It is great to hear that you always receive brilliant service from our Northallerton branch. Thank you for choosing JT Atkinson and we hope to see you again soon
Great company and service
Online purchase was delivered very promptly. Great company and I will be purchasing from again and again
September 3, 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. We are pleased to hear that you had such a great experience ordering from us. Thank you for choosing JT Atkinson and we hope to see you again soon
Great service order placed and received…
Great service order placed and received within a good time scale.
September 3, 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Bob. It is great to hear that our Barrow branch gave such great service and that your order was delivered in good time. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for this review Mike. It is great to hear that you found the ordering process easy and that our Stockton branch delivered great service. Thank you for choosing JT Atkinson and we hope to see you again soon
speedy delivery + product i purchase…
speedy delivery + product i purchase was excellent did the job perfectly .
September 1, 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. We are happy to hear that your order arrived quickly and that you are happy with the quality. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. It is great to hear that you are happy with the service you have received and that you would recommend us to others. Thank you for choosing JT Atkinson and we hope to see you again soon.
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