Delivery was in transit for days - had to chase several times. Apparently Northern Ireland is not part of the UK according to JTC logistics so it would've arrived quicker if it shipped from China!
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Absolutely none existent service. This company uses the 'warranty' as a key selling point to its products, which is completely unclaimable. Contacted this company 3 times via email and their webs... See more
I rarely submit bad reviews but… I had an Omniblend V. It worked very well for a year or two, then developed an electrical burning smell and emitted smoke from the base unit. The company didn’t respon... See more
I make green smoothies daily so needed to upgrade to a more professional blender. I was worried that, because the Omniblend is more affordable than other top blenders, it wouldn't fully blend my ingr... See more
Company replied
Company details
Written by the company
JTC is a leading manufacturer of high-performance, commercial grade blenders. Our manufacturers have developed a worldwide reputation for designing and manufacturing. JTC’s leadership team is committed to investing in the best machinery, materials, training and technology to achieve a top-rated product line.
Contact info
Unit 2 Box Road, Broughton Astley, Leicester, UK, LE9 6TJ, Leicester, United Kingdom
- 01162338884
- help@jtcomniblend.co.uk
- jtcomniblend.co.uk
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Hasn’t replied to negative reviews
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People also looked at
The part did not correspond to the…
The part did not correspond to the original one by a few millimeters and could not be replaced.
Long lasting quality product.,
Had my last blender in my hair salon 8yrs. Finally gave up the ghost this week. Didn’t hesitate buying again, crushes up frozen fruit and makes for the most amazing daiquiris, smoothies and milk shakes. 10 stars
Great prompt service
I ordered the cutting unit
I ordered the cutting unit. Everything went smoothly from the order point until i got it. Fair price.
Thanks
Straight forward
Straight forward. Very clear website. Can pay PayPal. Quick delivery.
I haven't received my order and it's…
I haven't received my order and it's been over 4 working days and I have no information as to when it will arrive.

Reply from JTC Omniblend
Still waiting on delivery nearly 10days…
Still waiting on delivery nearly 10days later knowing that Royal Mail was going on strike they should have used another deliver company but still decided to go on and post out the part using Royal Mail after I had paid for delivery! My original part rusted and the rust would come out into what ever I was blending even thou it was washed and dried properly and not used loads. The part then became loose no matter how much you tightened it and any liquid put in to the jug would just leak out.

Reply from JTC Omniblend
You can enter the site but you cannot checkout
Glossy and effective site.
Buying a blender seems impossible. You can fill your cart but checkout is impossible: there is no checkout page.
Very good but price very high
Solid product
Solid product, been using for almost 10 years and still going strong. Would recommend 100%
Two new replacement parts and poor customer service.
Unit started leaking and then literally exploded. Ordered two new parts from JTC. Motor ran , but still leaked. Contacted customer service. Initially asked some questions, but none addressed the problem and they have since failed to reply to emails. Easy to sell a product at a cheap price , but you judge a good company by their customer service when things don't go right. Really disappointed. Will be on the look out for them at shows.
Omniblend for commercial use
Fantastic service. This is the second time we have bought a machine from this company. Very quick service and excellent communication. If we want to expand on our collection of milkshakes machines, we will definitely be using JTC Ominblend UK again. Highly recommended.
Ive been using jtc omniblend for 5…
Ive been using jtc omniblend for 5 years now. I can assure you for the price its the best in the market and a no brainer buy. I have also used pro juice machines which are similar however i feel the jtc omniblend is better, specifically the pre set buttons which grind the milkshake consistently for you.
I haven’t used the product yet but the…
I haven’t used the product yet but the buying and the delivery process was really smooth.
Amazing!
I have had my blender for nearly 7 years and use it most days. Being very conscious of waste and the planet, I was thrilled to learn that I could replace the moving parts and keep the old unit and jug. Communication was great and delivery quick.
I brought this at a show with it being…
I brought this at a show with it being delivered to my home address at a later date, alkng with some recipe books that were supposed to come as part if the package. The machine arrived but the additional recipe books did not. I contacted them but did not get a response so was left disappointed.
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