JTC Omniblend Reviews 121

TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

Delivery was in transit for days - had to chase several times. Apparently Northern Ireland is not part of the UK according to JTC logistics so it would've arrived quicker if it shipped from China!

Rated 1 out of 5 stars

Absolutely none existent service. This company uses the 'warranty' as a key selling point to its products, which is completely unclaimable. Contacted this company 3 times via email and their webs... See more

Rated 2 out of 5 stars

I rarely submit bad reviews but… I had an Omniblend V. It worked very well for a year or two, then developed an electrical burning smell and emitted smoke from the base unit. The company didn’t respon... See more

Rated 5 out of 5 stars

I make green smoothies daily so needed to upgrade to a more professional blender. I was worried that, because the Omniblend is more affordable than other top blenders, it wouldn't fully blend my ingr... See more

Company replied

Company details

  1. Electronics Store

Written by the company

JTC is a leading manufacturer of high-performance, commercial grade blenders. Our manufacturers have developed a worldwide reputation for designing and manufacturing. JTC’s leadership team is committed to investing in the best machinery, materials, training and technology to achieve a top-rated product line.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

121 reviews

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Rated 5 out of 5 stars

Long lasting quality product.,

Had my last blender in my hair salon 8yrs. Finally gave up the ghost this week. Didn’t hesitate buying again, crushes up frozen fruit and makes for the most amazing daiquiris, smoothies and milk shakes. 10 stars

September 24, 2022
Rated 1 out of 5 stars

I haven't received my order and it's…

I haven't received my order and it's been over 4 working days and I have no information as to when it will arrive.

August 28, 2022
JTC Omniblend logo

Reply from JTC Omniblend

Hi Lbn, we are extremely sorry for the delay. But unfortunately some of our parcels got caught up in the Royal Mail strike. Thank you for your patience. Please contact us before placing any further orders as we would like to offer some compensation for any inconvenience caused. Sorry once again.

Rated 1 out of 5 stars

Still waiting on delivery nearly 10days…

Still waiting on delivery nearly 10days later knowing that Royal Mail was going on strike they should have used another deliver company but still decided to go on and post out the part using Royal Mail after I had paid for delivery! My original part rusted and the rust would come out into what ever I was blending even thou it was washed and dried properly and not used loads. The part then became loose no matter how much you tightened it and any liquid put in to the jug would just leak out.

August 30, 2022
JTC Omniblend logo

Reply from JTC Omniblend

Hi Fabz, we apologise for the delay due to the Royal Mail strike. We take your feedback very seriously and have emailed you to discuss and find a resolve to the matter. Sorry once again for any inconvenience caused.

Rated 1 out of 5 stars

Two new replacement parts and poor customer service.

Unit started leaking and then literally exploded. Ordered two new parts from JTC. Motor ran , but still leaked. Contacted customer service. Initially asked some questions, but none addressed the problem and they have since failed to reply to emails. Easy to sell a product at a cheap price , but you judge a good company by their customer service when things don't go right. Really disappointed. Will be on the look out for them at shows.

June 27, 2022
Rated 5 out of 5 stars

Omniblend for commercial use

Fantastic service. This is the second time we have bought a machine from this company. Very quick service and excellent communication. If we want to expand on our collection of milkshakes machines, we will definitely be using JTC Ominblend UK again. Highly recommended.

June 23, 2022
Rated 5 out of 5 stars

Ive been using jtc omniblend for 5…

Ive been using jtc omniblend for 5 years now. I can assure you for the price its the best in the market and a no brainer buy. I have also used pro juice machines which are similar however i feel the jtc omniblend is better, specifically the pre set buttons which grind the milkshake consistently for you.

May 16, 2022
Rated 5 out of 5 stars

Amazing!

I have had my blender for nearly 7 years and use it most days. Being very conscious of waste and the planet, I was thrilled to learn that I could replace the moving parts and keep the old unit and jug. Communication was great and delivery quick.

April 19, 2022
Rated 3 out of 5 stars

I brought this at a show with it being…

I brought this at a show with it being delivered to my home address at a later date, alkng with some recipe books that were supposed to come as part if the package. The machine arrived but the additional recipe books did not. I contacted them but did not get a response so was left disappointed.

March 17, 2022
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