Judith Hart Jewellers Reviews 

175
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and the careful packaging that ensures items arrive in pristine condition. Shoppers also highlight the exceptionally helpful communication and efficient service provided by the friendly team throughout the buying process. Consumers appreciate the lovely gift wrapping and reasonable prices, making purchases feel special and well-managed from start to finish. However, some people mentioned minor issues with specific products, such as unexpected sizing discrepancies, missing presentation details, or stock availability. A few consumers noted occasional drawbacks when ordering, yet the overall positive sentiment remains very strong among buyers.

What people talk about most

Product

Consumers find product quality and the buying experience to be very satisfactory. Reviewers frequently... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting super fast and prompt... See more

Service

Customers consistently note positive experiences with service from start to finish. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As this item is a surprise gift, we cannot yet comment on the watch itself, however, as soon as the online purchase was made, we received quick communication from the jewellers, which made us feel con... See more

Company replied

Rated 5 out of 5 stars

Bought a watch as a gift for a family member. The prices were competitive and I like any shop that lists if the item is in stock or not. The delivery was as described within 48hrs and the gift wrappin... See more

Company replied

Rated 5 out of 5 stars

Great service, product exactly as described and at a great price. Initially said I would collect but unexpectedly unable to do and watch was posted out to arrive next day at no extra charge. Would... See more

Company replied

Rated 5 out of 5 stars

Good clear website, perfect comms during the buying process even down to arranging preferred day delivery. My watch came well packaged and in perfect condition. Thanks to all.

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver
  4. Jewelry Repair Service
  5. Watch Repair Service
  6. Watch Store

Written by the company

Judith Hart Jewellers is one of Derbyshire's leading independent Jewellers. We have a rich history spanning over 45 years and are still family owned to this day. Specialising in luxury diamonds, engagement rings, wedding rings, watches and special gifts. We also have a strong array of branded jewellery in store and online including the following brands: Nomination Italy, Thomas Sabo, Georg Jenson, Jersey Pearl, Coeur De Lion & Clogau Gold. Our watch brands include Seiko, Frederique Constant, Citizen, Herbelin & Bering. We offer many services to the Derby area including Ear Piercing, Permanent Welded Jewellery, Repairs and Jewellery Valuations. If you would like any more information or would like to book an appointment please contact us on info@judithhartjewellers.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(175)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely shop

Lovely shop. Everything is displayed well.
It’s clean and inviting.
The staff are so friendly very happy to help
They also sell beautiful jewellery at good prices

May 31, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for such lovely feedback! We hope to see you again soon.

Rated 5 out of 5 stars

First class service

First class service! I missed the cut off for next day delivery by about 30 mins (3.30pm) so wasn't expecting it to arrive for a couple of days but there it was on my doorstep at 9.30am the following morning!

Superb, I will definitely shop again!

April 30, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for your wonderful feedback, we hope to help you again in the future!

Rated 5 out of 5 stars

Excellent service

Prompt service good quality item

March 7, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for your lovely review :)

Rated 5 out of 5 stars

The absolute best jewellers on this planet.

I’m absolutely over the moon with my purchase of the Clogau Kensington Love Story Ring, it’s totally stunning !! Wow & what a wonderful surprise to find a gift of a beautiful Clogau bracelet added to my order, all beautifully gift wrapped & posted out free of charge. Judith Hart Jewellers, you are the absolute best jewellers that I have ever purchased from. Can’t thank you enough !! Cathleen F

March 4, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you so much. We're so happy you love your new ring!

Rated 5 out of 5 stars

Excellent product

Fast delivery, beautiful packaging and stunning ring. It feels so comfortable on my finger and looks amazing.

March 4, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you so much for your fantastic feedback!

Rated 5 out of 5 stars

Got my beautiful new watch the very…

Got my beautiful new watch the very next day for less that I found it online before. So happy with the item and the service.

February 27, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for taking the time to leave such a lovely review & im glad you love your new watch :)
James

Rated 5 out of 5 stars

From start to finish

From start to finish. Great price for product. Excellent service and delivery. Extremely professional.

February 7, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for your kind review & i hope you love your new piece!

Rated 5 out of 5 stars

Seiko bargain

Great price, great service, top quality watch

January 31, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for the great review & im glad you love your new Seiko!

Rated 5 out of 5 stars

Not actually opened up yet as…

Not actually opened my gift up yet as it is gift wrapped but I’m sure it will be nice also good service from Judith hart’s

January 29, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for leaving such a lovely review before you have even opened your gift! I hope you love it even more once opened :)

Rated 5 out of 5 stars

excellent

Delivery was excellent, very quick. Well packaged. Thank you

January 24, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for your lovely review :)

Rated 5 out of 5 stars

Lovely Gift

Delivered on time and beautifully wrapped. Thank you.

January 11, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for taking the time to leave such a lovely review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look