JUGGY USA Reviews 2,696

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 913 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often highlighting their excellent quality, durability, and appealing designs. Many appreciate that their drinks stay cold for extended periods, and some find the tumblers to be a significant upgrade from other brands. However, some people were dissatisfied with the response time, noting a lack of communication regarding order updates and shipping. There are also mixed opinions on the delivery service, with several customers experiencing significant delays, especially with pre-orders, and some even receiving incorrect or damaged items.

What people talk about most

Product

People report positive experiences with product, often praising the durability, leak-proof design, and cute... See more

Order

Consumers find order experiences to be ambiguous. While some customers praise the ease of purchasing and... See more

Quality

Reviewers mention positive feedback about quality. Customers frequently praise the durability, leak-proof... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers praise fast shipping, amazing... See more

Response time

Customers express significant dissatisfaction with response times. Many reviewers report sending multiple... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy. Once it shipped I got it quickly. I pre-ordered a tumbler and understood it would be a bit of time but between ordering and shipping I would have appreciated a little communication.... See more

Rated 4 out of 5 stars

I got my tumbler and like it a lot. I will say the only complaint I have is lack of communication. I pre-ordered my tumbler and was given a delivery date time. This changed quite a few times and th... See more

Rated 4 out of 5 stars

I only have one complaint. And it's not that big of one, I really wanted one of the "Resistance" tumblers and they discontinued it. I had really wanted one of those! Otherwise, I had a great experienc... See more

Rated 4 out of 5 stars

The Juggy I ordered was a pre-order item that I had to wait 2+ months for. This past week i FINALLY received shipping details although my 1st email, I was slightly confused, said "delivered". So I'... See more


Company details

Written by the company

Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it! Our focus is quality, creativeness and functionality in the hydration space. JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle. Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Replied to 3% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Dog Tumbler

I love the tumbler love all the different dogs just wish the kid and handle was offered in different colors yellow isn’t my favorite. I have the cat one and it is the perfect size and keeps things hot for a long time so I am sure I will have the same quality with this dog tumbler!!

October 31, 2025
Rated 3 out of 5 stars

Product is fine

Product is fine. Was unaware that this was a 2024 version. Would have liked to know that before purchasing. This could have been an oversight on my part, however.

October 27, 2025
Rated 1 out of 5 stars

This was my second time ordering from…

This was my second time ordering from Juggy. The first time went very smoothly., and I was completely satisfied. However this time, I preordered on September 1 and still have not received my order. Contacting Juggy is anything but easy.. When I tried tracking my order, it said it did not exist. Fingers crossed that it arrives soon. Updated… finally received package and today is my grandson’s birthday and as he opens his present, which is the Pokemon special edition tumbler , he is so excited! Then he turns it around to find a BIG dent in it!! Thanks Juggy for the look of disappointment in his face! Trying to reach out to Juggy, trying to even repurchase it and nothing! Ughhhh

October 31, 2025
Rated 5 out of 5 stars

I still haven’t received my order

I still haven’t received my order. Thumbs down 👎🏽. I would not recommend this website to anyone. I placed the order back in July and I have yet to receive my order. Unless you like giving away money, by all means go ahead and order. I’m not giving away any more of my hard earned money to JUGGY.

November 1, 2025
Rated 1 out of 5 stars

I’ve never received the items ordered…

I’ve never received the items ordered in JULY. I expected them in time for use during breast cancer awareness month. Wondering if I’ll receive them by thanksgiving. One of the was a gift for a friend fighting breast cancer. She could have used the emotional boost the gift may have provided.

November 1, 2025
Rated 1 out of 5 stars

Pre ordered in July still not delivered

Pre ordered a juggy in July. Terrible communication. Order marked as delivered 10/30, tracking still shows USPS as “label created”. Original cost $39.99….same juggy now on “sale” for $19.99. Shame, not sure what has happened to this brand.

October 31, 2025
Rated 5 out of 5 stars

Pre order went out of stock

When my preorder product went out of stock and wouldn’t be coming back in stock they messaged me and gave me store credit to get something else instead. They were quick to answer back and answer all my questions. I was satisfied and went back to order something else in place of my other order.

October 31, 2025
Rated 5 out of 5 stars

I saw the ad on facebook

I saw the ad on facebook. I have never heard of Juggy before. I am still waiting for it to arrive. It was a preorder but within a couple of days I got a notice that it was on it's way.

October 31, 2025

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