While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the professionalism and efficiency of the staff, often praising individual fitters for their neat work, attention to detail, and friendly demeanor. Many people are pleased with the quality of the blinds and the overall appearance, noting that the products look great and transform their homes. The service, from initial measurement to fitting, is often described as smooth and well-organized. However, some people were dissatisfied with various aspects of their experience. Issues included receiving incorrect products, such as blinds in the wrong color or with defects like curling slats. There were also complaints about orders being incomplete or experiencing significant delays, with some customers waiting extended periods for their blinds or for issues to be resolved. A few other people also felt that the product design was flawed, leading to gaps or inadequate blackout capabilities, and some found the customer service unhelpful when problems arose.

What people talk about most

Product

Consumers have mixed feelings about the product. Many reviewers praise the quality, noting that blinds are... See more

Service

People report ambiguous experiences with service. Many customers praise the prompt, efficient, and... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the professionalism, friendliness, and... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the quality of the blinds, noting... See more

Order

Customers had ambiguous experiences with order. Some reviewers found the online ordering process easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just replaced our old, yellowed & slightly mouldy vertical blind slats with new ones from Just Blinds. Easy online ordering, with regular emails regarding delivery. The slats are well made and came we... See more

Rated 5 out of 5 stars

I couldn’t be happier with my new shutters from Just Blinds Wigan! Paul did an absolutely fantastic job — the shutters look wonderful and have completely transformed my home, making it feel modern... See more

Rated 5 out of 5 stars

Ordered replacement vertical slats online. Had confirmation of my order straight away. I understood from the info that they usually take 7 -10 days from order date, but I wasn't In a rush for them so... See more

Rated 5 out of 5 stars

Big thanks to Alan for fitting blinds to front windows today. Lovely personality and efficient in his work. Delighted with the outcome, they look amazing. Look forward to having Just Blinds back when... See more


Company details

  1. Window Treatment Store

Information provided by various external sources

Just Blinds is a family owned company with an independent status originally based in St Helens, our blinds factory is now based in Wigan and we’ve been manufacturing and installing quality window blinds around the North West of England for over 14 years. We fit window blinds in all areas of Wigan, Bolton, Preston, St Helens, Liverpool, Manchester, Widnes, Chorley, Oldham and Warrington in addition to supplying window blinds all around the UK and even into Europe.


Contact info

3.5

Average

TrustScore 3.5 out of 5

572 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Blinds fitted by Alan

Just had blinds fitted by Alan (supported by Shane).
Thanks so much.
Great work, both very professional, quick and tidy.
Thanks again.

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

DON'T ORDER FROM THIS CONNING COMPANY

DON'T ORDER FROM THIS CONNING COMPANY - WARNING TO NEW BUYER'S -
They don't send you the right size blinds and I was inches short on drop size.
They tried to put the blame on me for not putting in the right drop sizes, when it's not rocket science.
48inch drop I put in, measured twice like you do, then they arrived unexpected without any notification of being sent out to receive 35.5inch drop.
They con you and try to put the blame on you.
I asked for a replacement or a refund, they said spend another £50 and they can fix the issue, that's not the case of me spending more money.
I tried to claim back from PayPal, it said on the refund part £1.88, instead of the original price of £79... So alarm bells was ringing.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great ordering experience.

Wonderful company with amazing and friendly customer service. I ordered replacement slats for my vertical blinds and they are beautiful, so well made, I would recommend just blinds for their product, customer service and reasonable price ranges. The slats were well packaged and protected too.

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

Lied about the blinds not being…

Lied about the blinds not being available as non pvc, this is simply a blatant attempt to avoid time
No mention of non white rail. No mention about coloured chain, and no chain, there are 3 different kinds of vertical blinds on their website it# all deeply explain. On the selling pitch it’s all about signing in the box so they get £85 on the dot no cancellations allowed it’s in th4 box you sign please folks sleep on it n then part with yr Money I lost £85 I hop3 to save others theirs xx

February 19, 2025
Unprompted review
Rated 1 out of 5 stars

Booked an appointment for Friday 7th…

Booked an appointment for Friday 7th February 9:30-10:30 a week in advance for a bathroom blind fitting.No one bothered to turn up.It took several goes of ringing the preston number to even get a reply and get the appointment.Amazing how many companies clearly don't need the business

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great for replacement parts

I have used Just Blinds for the first time and am so pleased. They make it easy to take your measurements and supply your bespoke requirements in a timely manner. The quality, accuracy, value and attention to detail certainly means this will be my 'go-to' blind supplier.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered vertical slats from just…

I ordered vertical slats from just blinds! This is the first time I've used this company! Blinds arrived in perfect packaging and the quality is fantastic! They even put the chains and weights in every slat! I will certainly be ordering from them again!
Thankyou just blinds!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great value for money

I measured my blinds myself. So to be honest I was a bit worried, I've done things like this before with not so good results 🙃

But I these blinds have totally changed my bathroom .
They look amazing, I'm so happy with everything .
The price ,the quality and the service .
I would definitely recommend and I will be buying more soon 😁

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

New Venetians

Ian came today and fitted my new blinds ..couldn't be happier with the service and the quality of my blinds. The prices are great and the service is spot on .

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

I measured myself and ordered online…

I measured myself and ordered online some vertical blinds, they arrived as promised with tracking information sent on despatch. They fit perfectly and when I needed some extra parts they were quick to respond and send out what I needed. Really good quality blinds and extremely good service- thank you

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company!

I wouldn't go anywhere else for blinds. Fantastic company and priced very competitively. Turnaround to receive numerous replacement vertical blinds impressive. I would thoroughly recommend to anyone. Thank you so much and keep up the good work!

November 15, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look