Just Another Baby? Reviews 

293
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I can't recommend this place enough if you want good quality safe products and someone you can trust for advice and help with fitting etc at the time of purchase and after. I purchased a car seat from... See more

Rated 4 out of 5 stars

Webb suite fine. Easy to order. Price competitive. Product excellent, as expected. Only grumble is that no parcel tracking information provide, so we did not know when parcel was scheduled to arriv... See more

Company replied

Rated 5 out of 5 stars

Travelled down from N Devon as nowhere to have a good look /buy buy prams/car seats etc nearer to home and was well worth the journey ! Charley was so very helpful and knowledgeable in connection wit... See more

Rated 5 out of 5 stars

Our 2 year old managed to break part of our Besafe car seat, Charlie, contacted the manufacturer to organise despatch of replacement parts direct to us, even though we hadnt bought it from them .... See more

Company details

  1. Baby Store

Information provided by various external sources

After 6 successful years of selling online, we opened our first baby showroom near Topsham, Exeter in November 2014, stocking premium buggy and car seat brands such as Joolz, iCandy, UPPAbaby, egg, BabyStyle, Ark, Out n About, Bumbleride and BeSafe alongside quality nursery furniture. Showroom Opening Times: Monday 10am - 4pm Tuesday - Closed Wednesday 10am - 4pm Thursday 10am - 4pm Friday 10am - 4pm Saturday 9.30am-2.30pm Sundays & Bank Holidays - Closed. If more convenient appointments can be made outside of opening hours. Please call 01392 693000 for more details.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

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4.7

All reviews

(293)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fantastic service and a real pleasure…

Fantastic service and a real pleasure to deal with. Nothing is to much trouble. Don’t be put of by the size of the shop it’s a real treasure trove.
I would highly recommend this place to anyone as it’s one of those Not on the high street treasures at your never forget once you have been in.

December 13, 2019
Unprompted review
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Reply from Just Another Baby?

Thank you for taking the time to review Just Another Baby? It is really appreciated.

Rated 5 out of 5 stars

Fab service

Fab service; so helpful and quick delivery! I was so impressed that they were happy to keep hold of my order until nearer my due date too! I wouldn’t hesitate to recommend them to anyone!

December 13, 2019
Unprompted review
Just Another Baby? logo

Reply from Just Another Baby?

Thank you for taking the time to review Just Another Baby? It is really appreciated.

Rated 5 out of 5 stars

5 star service

Really personal service and knew everything about the out and about nipper that we purchased. Kept us up to date with the progress of our order and we would definitely use them again and recommend to anyone looking for great customer service and knowledge of the products being sold.

December 13, 2019
Unprompted review
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Reply from Just Another Baby?

Thank you for taking the time to review Just Another Baby? It is really appreciated.

Rated 5 out of 5 stars

Great customer service

Great customer service, a really good range of products and priced really competitively. I loved being able to support a local business.

December 13, 2019
Unprompted review
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Reply from Just Another Baby?

Thank you for taking the time to review Just Another Baby? It is really appreciated.

Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!! After months of searching for a new car seat for our 10 month old baby who hated travelling in her infant carrier, I was completely confused by lots of different groups suggesting different seats! I had no idea how to find the right one! I saw an advert for ‘Just Another Baby?’ and decided to make the 70 minute car journey for some expert advice.
Charlie was so helpful and instantly our journey was worthwhile. She spoke through the seats she had available and that she would recommend and explained everything clearly with child safety at the forefront of everything. We were able to test our baby in the seats in the shop and also tried out a few in our car. This was really helpful because although one looked good in the shop, it did not suit our car at all and our baby wasn’t comfortable in it.
Charlie then ordered our chosen seat and arranged delivery which was prompt. I cannot fault our experience and for the next baby query or item we need I wouldn’t hesitate to return. Thank you for everything.

October 19, 2019
Unprompted review
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Reply from Just Another Baby?

Thank you for taking the time to review Just Another Baby? It is really appreciated.

Rated 5 out of 5 stars

Excellent customer service

When the product I ordered was not in stock I was kept fully informed and provided with an updated version of the product as soon as it became available, as well as a free gift by way of apology for the delay.
Thoroughly impressed with the customer service, product, and attention to detail. Would definitely order again!

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service on our new axkid minikid car seat. Thanks again! Really appreciated having the fitting of the seat demonstrated to us.

September 5, 2019
Unprompted review
Rated 4 out of 5 stars

Really good service

Really good service, genuine product at great value. Would definitely recommend. Easy to contact someone and speak to them. Would have given 5 star rating, but my only negative is that there was no communication in regards to the delay in processing my order. Had to call them, but like I said it was easy and friendly service.

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

As always

As always, very informed and helpful service. Really pleased with our new smaller lightweight stroller for day to day now Bill is a bit older. Charlie and the team are always on hand to help out and importantly demonstrate all the products! Thanks, Westley, Nick and Bill.

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

Very personal and honest one to one…

Very personal and honest one to one service.
Charlie was always very quick to reply back to emails about the pram i purchased. I am extremly happy with the pram. The whole experience was very stress free!

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Really knowledgeable staff who help you to figure out what will suit you and meet your needs. Reliable and very friendly. Would highly recommend.

July 14, 2019
Unprompted review
Rated 5 out of 5 stars

Super

Perfect place to buy a new pram and car seat. You can try out all the products and we were given great guidance. Would highly recommend

July 8, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy customers

Fantastic service and industry knowledge, convenient purchasing terms and very pleasant to deal with. As new parents to be we felt very well treated and made good choices as a result.

July 6, 2019
Unprompted review
Rated 5 out of 5 stars

Charlie was amazing when it came to…

Charlie was amazing when it came to answering all my questions in regards to the travel systems she had. I was particularly interested in the ickle bubba v3 and Charlie was not pushy in the slightest. I left the shop but returned with in a matter of minutes to make my purchase as I was so pleased with the service provided.
Thank you so much!

July 6, 2019
Unprompted review

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