Easy to use site and simple selection of products. Ordering was simple and delivery good although next day is only for week days not weekends. Feel shipping costs are a little high when just ordering... See more
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Purchased for my 3 year old grandson and setting up the bike out of the box very straight forward. Balance bike is sterdy and great first bike, easy for toddler to get on without any problem. Serv... See more
After searching the Internet high and low for a balance bike I called up and after a lengthy discussion I felt reassured we’ve picked the right bike for our toddler. Who has only asked for a bike from... See more
Found the website whilst searching for Kddimoto bikes and was immediately impressed with the layout and ease of use. On another positive note they were cheaper than others I'd searched. Deli... See more
Company details
Written by the company
We're a small business with our customers at the heart of everything we do, delivering quality bikes and accessories to get the little dudes riding and enjoying two wheels as soon as possible. We only deal with quality manufactures and we personally test each product and leave no bolt unturned! Only when we're sure it's up to the Just Balance Bikes standard do we put them on the website.
Contact info
Pure Offices, GL51 6SH, Cheltenham
- 01242 802796
- customersupport@justbalancebikes.com
- justbalancebikes.com
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Absolutely delighted !
I ordered 2 bikes for my granddaughters aged 2 1/2 and 4 years old. They arrived promptly as promised. Both girls absolutely love them. Very good quality. We ordered matching helmets as well which both girls did not want to take off! Since my purchase we have had a lot of fun enjoying the bikes.
Good Delivery
Delivery came bang on time. Bike looks good. I have emailled Paul with a question about it But Iam confident that he will answer it satisfactorily.
Lovely little balance bike for toddler
Good service, bike arrived 2 days after order. appears to be well made and sturdy. Christmas present for granddaughter, so yet to get her reaction
Great value, great service
We received the order very quickly, the bike was good quality as per the write up on the site. When I had a query they responded immediately. My son loves his bike and I would definitely recommend them to a friend!
Excellent delivery service
The promised next day delivery was as good as its word. The bike was well packaged and easy to put together. The only concern was that I did not receive e mail confirmation that my order was secure. However, on putting my enquiry online, the company rang me promptly the next day to let me know that all was well.
Great website
I was looking for a bike for my boy. This site was easy to use, had excellent information. The bikes all seemed very good quality with a good selection. The purchase arrived the next working day as promised in perfect condition. Would recommend to anyone.
Excellent service. High quality product
Very pleased with the service. The bike is excellent and my 2 year old loves it. Quick delivery and an hour delivery slot sent on the morning which was helpful.
excellent
Super bike. Quick efficient service and delivery. Would highly recommend
Excellent
I recently made my first purchase with Just Balance & although I have yet to see the item purchased (the item is still currently boxed as is a Xmas Gift for my son) I must say that the Customer Service I experienced was 1st Class. I had to contact Just Balance via the phone with regards to my order, the staff that I spoke with were extremely friendly & helpful & my order arrived the very next day after I placed my order.
Easy-to-negotiate site, very helpful customer service person (thanks, Paul!) and they support a vital kid's charity!
Having received my order number, I was slightly worried that an email confirmation didn't arrive within the time stated. However, I contacted Customer Services and got a very quick and helpful response, and the bike arrived safely.
Very easy to order and prompt delivery
Good pictures with good description of each bike. Very easy to order and text prior to delivery. Thank you.
Balance bike
Bought a kiddomoto balance bike and service from ordering to delivery was perfect my two year lod son loved his birthday present.
Highly recommend
Quick delivery, great advice. Can't wait to see our little dude on his new set of wheels!
Great service, can't be faulted
Items arrived the next day, well packaged. Clear instructions for assembly, well made bike. Perfect for youngsters.
Minor criticism so others are aware, an Allen key is required to tighten the brake lever, and tyres need inflating fully so a pump too. I have tools and a pump so was no issue, just something to be aware of for others
Brilliant service
Brilliant service wonderful product, our grand-daughter will be over the moon on her third birthday next week.
Perfect
Super fast delivery. Item as described. Would recommend to anyone!
Great so far!
The bike looks nice, very nice paint finish to high quality. Easy to put together with a few tools, the instructions could be a bit clearer though.
Got it for my 2 year old and he loves it!
Fantastic bike. Perfect for my 2 year old daughter.
Great service, bike arrived promptly in perfect condition.
A great bike with little to criticise
A well made and designed bike with a brake, a turn limiter. a good range of seat heights, manageable weight and a comfortable riding position/seat. There are perhaps slightly better bikes (a little lighter, a flexible turn limiter, maybe a drum brake) at much higher prices but this is a great compromise.
Brilliant & Trustworthy
The very best of customer service and support!
A real passion to help kids get on great bikes!
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