I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with... See more
Company replied
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I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with... See more
Company replied
I recently ordered the Mylee Bluesky Mystery Kit which included 8 Gel polish bottles, but the kit came with 2 pinks and 2 greens, I emailed Just Beauty to query this and they couldn't have been more... See more
My experience with Just Beauty was pleasant. I ordered it on Friday and have received it the following Tuesday. My products all look the part I have gone for the Mylee Stripless waxing kit but I am ye... See more
I can’t rate just beauty and their team enough. I ordered my nail kit 2 days ago, had a small technical issue with payment but received and email the next day confirming the correct payment was made.... See more
Founded in 2008 Just Beauty is a UK based online retailer specialising in Professional Beauty, Hair and Skin Products. We supply thousands of people and salons with professional products at affordable prices that they can truly enjoy in the comfort of their own home. We are constantly adding products to our online catalogue, keeping up to date with all the latest beauty trends.
139-141 Pembroke rd, N10 2JE, London, United Kingdom
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I had a problem with a product and Just Beauty got back to me really quick. They were kind enough to send out a new product and apologised for the one that was sent. Just Beauty also answered any questions that I had as well.
Thank you so much :)

Reply from Just Beauty
I ordered the wrong item as I hadn't read the details fully. Great communication from just beauty and very helpful in returning the item. Many thanks.
This company has been fantastic. I ordered via Groupon but when it arrived no longer needed the item. I returned it but had missed the part of their return email that said I needed to put a returns number on it. Their customer service team helped so much in trying to find the parcel in their warehouse and to issue to refund and I am so grateful.
I am really happy with my order, also customer service is great
I ordered on eBay and product has not arrived . I am unable to contact seller
I didn't receive my parcel for some reason. I messaged Just Beauty and spoke with Priyanka, she was absolutely fantastic. She dealt with my issue very swiftly and came to a great conclusion. Thanks for all your support and help
Love just beauty! Prices are good and products are amazing! I did have a broken bulb with my uv lamp but once I emailed just beauty, they quickly sorted the problem out and had not one but two replacements bulbs sent back out to me. Great service and will be using them again! Overall very happy 😃

Reply from Just Beauty
Helpful and knowledgeable, would use this company every time. First class.

Reply from Just Beauty
Very helpful and informative CS department! Thank you to Priyanka for your speed and effectiveness.

Reply from Just Beauty
Spoke to a lovely lady on Sunday afternoon when placing my order. She was very polite and courteous . Got text straight away after order placed to confirm my order. Very happy with the service.

Reply from Just Beauty
Amazing customer service- I purchased a nail lamp from this company and it unfortunately stopped working, so I contacted them and they have instantly rectified the problem and are sending me a replacement! Amazing!

Reply from Just Beauty
Very professional service and quick efficient delivery service

Reply from Just Beauty
Efficient service, lovely products - my daughter was very pleased with her present

Reply from Just Beauty
I ordered 2 wax pot's and 1 of them arrived damaged and I couldn't open it, I sent the team an email and had a swift and helpful response. Apologies were given and another pot was sent out to me straight away, it arrived 2 days later. Excellent service thank you!

Reply from Just Beauty
I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with replies and quick to respond. I honestly cannot fault them. They asked to let them know when the incorrect item had been returned so they could look out for it and the new correct colour was issued quickly.
Couldn’t recommend enough- Thank you!

Reply from Just Beauty
Previous purchase went perfect, most recent I order 4 products and only two turned up with no delivery note and on the website it said fully dispatched. I rung and requested my items be sent, and within two days they turned up. Great customer service and speedy turn around.

Reply from Just Beauty
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