Just Beauty Reviews 

351
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the Mylee Bluesky Mystery Kit which included 8 Gel polish bottles, but the kit came with 2 pinks and 2 greens, I emailed Just Beauty to query this and they couldn't have been more... See more

Rated 5 out of 5 stars

My experience with Just Beauty was pleasant. I ordered it on Friday and have received it the following Tuesday. My products all look the part I have gone for the Mylee Stripless waxing kit but I am ye... See more

Rated 5 out of 5 stars

I can’t rate just beauty and their team enough. I ordered my nail kit 2 days ago, had a small technical issue with payment but received and email the next day confirming the correct payment was made.... See more

Company details

  1. Skin Care Clinic

Information provided by various external sources

Founded in 2008 Just Beauty is a UK based online retailer specialising in Professional Beauty, Hair and Skin Products. We supply thousands of people and salons with professional products at affordable prices that they can truly enjoy in the comfort of their own home. We are constantly adding products to our online catalogue, keeping up to date with all the latest beauty trends.


Contact info

4.9

Excellent

TrustScore 5 out of 5

351 reviews

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4.9

All reviews

(351)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing quality & service!

After being recommended to order with just beauty, I quickly discovered their huge range, in particular Mylee. There was an amazing selection of colours as well as tools that I needed at great prices. As it was my first time shopping with Just Beauty, I got 15% off my order which was great. Despite ordering during the COVID-19 times, my order was delivered quickly within a few days and was kept informed of all updates. Would highly recommend to all order from them, I definitely will be again!

April 26, 2020
Unprompted review
Rated 5 out of 5 stars

Quick delivery.

Quick delivery.
Excellent selection of products and have lots of offers on. They don't send too many emails either!
Great website

April 25, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Order arrived and it was missing a product which I completely understand in this chaotic time . So I emailed enquiring and they got back within a few hours. The product was out of stock so they offered a great replacement. They also put it on next day delivery so I would get it on time as it was a birthday present. Will definitely be recommending to others who want beauty products !!

April 10, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t use this company ,

Don’t use this company ,had to return item I’d ordered ,did everything they asked on return label ,had proof of postage,unfortunately due to illness I’m 76 yrs ,and suffering asthma and bronchiectasis,and on a 12 week lock down due to corona virus ,mislaid the recept,checking my bank account no refund ,sent them email ,won’t refund me without it ,so on top of inflated price I paid and also postage ,I’m really out of pocket ,I don’t believe they did not receive it ,as followed the instructions to the letter ,so thanks for that ,will never use this site again ,customer service I’d give you nil ,

April 5, 2020
Unprompted review
Rated 2 out of 5 stars

Disappointed

I understand the longer delivery times due to the current situation, however, I remained patient. I finally received my delivery and my hand sanitiser that I was charged for was missing. Let’s not even talk about how overpriced it is as well.

At least do the honest thing and let me know if it’s sold out and REFUND my money.

Appalling business practice.

April 3, 2020
Unprompted review

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