I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with... See more
Company replied
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See what reviewers are saying
I recently ordered the Mylee Bluesky Mystery Kit which included 8 Gel polish bottles, but the kit came with 2 pinks and 2 greens, I emailed Just Beauty to query this and they couldn't have been more... See more
My experience with Just Beauty was pleasant. I ordered it on Friday and have received it the following Tuesday. My products all look the part I have gone for the Mylee Stripless waxing kit but I am ye... See more
I can’t rate just beauty and their team enough. I ordered my nail kit 2 days ago, had a small technical issue with payment but received and email the next day confirming the correct payment was made.... See more
Company details
Information provided by various external sources
Founded in 2008 Just Beauty is a UK based online retailer specialising in Professional Beauty, Hair and Skin Products. We supply thousands of people and salons with professional products at affordable prices that they can truly enjoy in the comfort of their own home. We are constantly adding products to our online catalogue, keeping up to date with all the latest beauty trends.
Contact info
139-141 Pembroke rd, N10 2JE, London, United Kingdom
- +44 (0)2083655858
- info@justbeauty.co.uk
- justbeauty.co.uk
4.9
Excellent
351 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dreadful
Dreadful. No communication. Order just says payment pending even though my money left my account 3 days ago. Have sent 6 emails. No response. Would not recommend.
April 2, 2020
Unprompted review
Will use this company again…yes
Will use this company again ,brilliant.👍
April 1, 2020
Unprompted review
Fantastic service!!!
I can’t rate just beauty and their team enough. I ordered my nail kit 2 days ago, had a small technical issue with payment but received and email the next day confirming the correct payment was made. In the current circumstances with covid19 I expected delivery to take forever but received my order 2 days later!! Thanks so much just beauty and all the team!! My nails will at least last the isolation! Will definitely order from here again 😁😁 very happy customer!
April 1, 2020
Unprompted review
Customer service has been excellent.
Customer service has been excellent. I made a mistake with the delivery address on an order. They have kept me informed on how they were going to resolve the issue for me. I would definetly use Just Beauty again.
April 1, 2020
Unprompted review
Given the current situation
Given the current situation, I didn't expect such a quick response.
Well done and thank you.
April 1, 2020
Unprompted review
Excellent
Very good. Sorted out initial discount for me when I hadn’t applied at checkout. Really prompt delivery and great products. Will be using again.
March 31, 2020
Unprompted review
Outstanding Service
The sanitising gel that I ordered was delivered extremely fast and at the best price I could find.I was extremely surprised at the service as other providers could not come anywhere close to the service provided by this supplier.Would genuinely recommend this supplier to everyone.
March 31, 2020
Unprompted review
I am still waiting for my parcel
I am still waiting for my parcel! I've had 2 emails saying yodel have made 2 separate attempts to deliver my parcel but both times they said unable to gain access which isn't true. I've been there all day! Both times! It's so frustrating as nobody is getting back to my emails asking what's going on. Rubbish service and wont shop here again. Paid for goods I've not received.
March 31, 2020
Unprompted review
Able to track order
Able to track order
Quick delivery
Product great
Easy website to use
March 31, 2020
Unprompted review
Very good service and delivered on the…
Very good service and delivered on the day quoted
March 31, 2020
Unprompted review
Quick & convenient
Easy to use ordering, delivery as promised, great products
March 31, 2020
Unprompted review
Excellent service
Excellent service. Possibly the only hand sanitiser available in England!
March 31, 2020
Unprompted review
Fast delivery
Fast delivery, and product as described, worth paying the premium price so my partner working as a doctor has enough alcohol gel!
March 31, 2020
Unprompted review
Great product I would recommend it
March 31, 2020
Unprompted review
Easy to use site
Easy to use site, good communication, items delivered as promised. Very pleased.
March 31, 2020
Unprompted review
Great service
Great service given the current virus issues. Despatch was prompt and the product is as described on the site.
March 31, 2020
Unprompted review
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