Just Beauty Reviews 

351
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the Mylee Bluesky Mystery Kit which included 8 Gel polish bottles, but the kit came with 2 pinks and 2 greens, I emailed Just Beauty to query this and they couldn't have been more... See more

Rated 5 out of 5 stars

My experience with Just Beauty was pleasant. I ordered it on Friday and have received it the following Tuesday. My products all look the part I have gone for the Mylee Stripless waxing kit but I am ye... See more

Rated 5 out of 5 stars

I can’t rate just beauty and their team enough. I ordered my nail kit 2 days ago, had a small technical issue with payment but received and email the next day confirming the correct payment was made.... See more

Company details

  1. Skin Care Clinic

Information provided by various external sources

Founded in 2008 Just Beauty is a UK based online retailer specialising in Professional Beauty, Hair and Skin Products. We supply thousands of people and salons with professional products at affordable prices that they can truly enjoy in the comfort of their own home. We are constantly adding products to our online catalogue, keeping up to date with all the latest beauty trends.


Contact info

4.9

Excellent

TrustScore 5 out of 5

351 reviews

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No recent history of asking for reviews

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4.9

All reviews

(351)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I'm still waiting for the goods I…

I'm still waiting for the goods I ordered 8th March, we are now the 31st March and no sign. I have confirmed my address and still waiting.
So cannot report on whether the item is good or not.

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

I do feel the price was high but I had…

I do feel the price was high but I had to purchase the hand sanitizer for work purposes. I brought 1 litre a onth ago and it cost me £10 - this litre cost me nearly £50, but needs must and it was all I could get.

March 31, 2020
Unprompted review
Rated 1 out of 5 stars

Very poor customer services

Received the wrong item and had to go to great lengths to get the company to finally admit that they were at fault. The item was replaced free of charge but I had to request a free returns label 3 times before I was finally enable me to return the wrong item sent. Not impressed with the initial responses from customer services in this instance.

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

In difficult times !

Came before estimated date 👍making my own Hand gel so needed the aloe Vera gel to go with rubbing alcohol ! It works ! Couldn’t buy any for my family so thought I’d make it !

March 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ordered online and received parcel timeously and well packaged. Good communication and tracking too. Will order again 👍

March 30, 2020
Unprompted review

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