I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with... See more
Company replied
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I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with... See more
Company replied
I recently ordered the Mylee Bluesky Mystery Kit which included 8 Gel polish bottles, but the kit came with 2 pinks and 2 greens, I emailed Just Beauty to query this and they couldn't have been more... See more
My experience with Just Beauty was pleasant. I ordered it on Friday and have received it the following Tuesday. My products all look the part I have gone for the Mylee Stripless waxing kit but I am ye... See more
I can’t rate just beauty and their team enough. I ordered my nail kit 2 days ago, had a small technical issue with payment but received and email the next day confirming the correct payment was made.... See more
Founded in 2008 Just Beauty is a UK based online retailer specialising in Professional Beauty, Hair and Skin Products. We supply thousands of people and salons with professional products at affordable prices that they can truly enjoy in the comfort of their own home. We are constantly adding products to our online catalogue, keeping up to date with all the latest beauty trends.
139-141 Pembroke rd, N10 2JE, London, United Kingdom
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Quick delivery. Seamless process but hiking up hand sanitizer prices at a time like this is a little unethical so 3 stars.
Fast delivery and excellent product! Thank you
Love my stuff quality is great.
Unfortunately one item was missing from my order but has been rectified speedily.
Great prices, Good value , great comms. Highly recommended!!
I ordered the mylee eyelash and brow tint. The activator it came with had broken in the parcel and spilt all over it.
I got in touch with just beauty and sent a picture attached of how it arrived and they advised me to resend the item and they’d get a replacement sent and said they could send a free returns label if I wanted one?! If I wanted one?!
Don’t know if the company have been paying much attention to the old covid-19 going around but I am clearly unable to get to the post office and actually can’t understand why a new product could not have just been sent when they saw the state the product had arrived in.
I will never use this site again.
The money was taken from my account on the 16/03/2020
I still have not received anything
Safe shopping friendly staff and well stocked shelf’s p
Hand sanitiser £24.99 for 500ml, what a rip off firm. No conscious and wants to profit from people. Truly disgusting firm!
Ordered Sanitiser and I’ve just looked on the website to order more and now they’ve lowered the price by over £5 and upped the pack of 6 by over £20. Out of order. Won’t be ordering again.
Vultures! £24.99 for hand sanitizer. Taking advantage of the current situation and depriving those in need.
Excellent service many thanks Product arrived on time and all in excellent condition. Will order again. Highly recommended.
Excellent Service. Item was as descried and quick dispatch. Will use again.
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