Just Beauty Reviews 

351
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the Mylee Bluesky Mystery Kit which included 8 Gel polish bottles, but the kit came with 2 pinks and 2 greens, I emailed Just Beauty to query this and they couldn't have been more... See more

Rated 5 out of 5 stars

My experience with Just Beauty was pleasant. I ordered it on Friday and have received it the following Tuesday. My products all look the part I have gone for the Mylee Stripless waxing kit but I am ye... See more

Rated 5 out of 5 stars

I can’t rate just beauty and their team enough. I ordered my nail kit 2 days ago, had a small technical issue with payment but received and email the next day confirming the correct payment was made.... See more

Company details

  1. Skin Care Clinic

Information provided by various external sources

Founded in 2008 Just Beauty is a UK based online retailer specialising in Professional Beauty, Hair and Skin Products. We supply thousands of people and salons with professional products at affordable prices that they can truly enjoy in the comfort of their own home. We are constantly adding products to our online catalogue, keeping up to date with all the latest beauty trends.


Contact info

4.9

Excellent

TrustScore 5 out of 5

351 reviews

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4.9

All reviews

(351)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices

Great prices, Good value , great comms. Highly recommended!!

March 27, 2020
Unprompted review
Rated 1 out of 5 stars

terrible service

I ordered the mylee eyelash and brow tint. The activator it came with had broken in the parcel and spilt all over it.
I got in touch with just beauty and sent a picture attached of how it arrived and they advised me to resend the item and they’d get a replacement sent and said they could send a free returns label if I wanted one?! If I wanted one?!
Don’t know if the company have been paying much attention to the old covid-19 going around but I am clearly unable to get to the post office and actually can’t understand why a new product could not have just been sent when they saw the state the product had arrived in.
I will never use this site again.

March 27, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered Sanitiser RIP OFF

Ordered Sanitiser and I’ve just looked on the website to order more and now they’ve lowered the price by over £5 and upped the pack of 6 by over £20. Out of order. Won’t be ordering again.

March 25, 2020
Unprompted review
Rated 1 out of 5 stars

Vultures!

Vultures! £24.99 for hand sanitizer. Taking advantage of the current situation and depriving those in need.

March 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent Service. Item was as descried and quick dispatch. Will use again.

March 23, 2020
Unprompted review

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