Just Clear® - Kingston Reviews 233

TrustScore 5 out of 5

4.9

4 Manorgate Road, KT2 7AL Kingston upon Thames, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It would be a 10 stars if I could! A great experience from start to finish . Fantastic communication, very proactive and keeping there process. Was the best price of the 3 quotes I got for a... See more

Company replied

Rated 5 out of 5 stars

Company dismantled and cleared 2x 6x8ft sheds, plus a few contents. Great experience with quoting; all queries answered quickly and in a friendly way. Price seemed fair. Valued their ethical / resp... See more

Company replied

Rated 5 out of 5 stars

Within 5 minutes of contacting Just Clear, Brendan replied and we arranged clearance for two days later Frank and his team arrived punctually and 40 minutes later, the job was done. They we... See more

Company replied

Rated 5 out of 5 stars

The team (Suhaib and George) arrived on time, quickly and efficiently organised and prioritised the exit of all pieces/bags/furniture etc. Solved the puzzle of deconstructing the large sofa, patience... See more

Company replied


Company details

  1. House Clearance Service
  2. Garbage Collection Service
  3. Garbage Dump Service
  4. Junk Dealer
  5. Salvage Dealer
  6. Waste Management Service

Written by the company

Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.


Contact info

  • 4 Manorgate Road, KT2 7AL, Kingston upon Thames, United Kingdom

  • 08453198000

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Hard working and friendly.

Raffal and Franky were hard working and friendly.

June 7, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you so much and we are delighted to hear all went so well with Raf and Franky.

Rated 5 out of 5 stars

Great service

Great service, reasonable price = exceptional value for money.

Can’t fault the whole team at JustClear, always giving professional, quick and realisable service.

Would recommend to anyone however small or large the clearance is. They’ll resource it!

June 7, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you so much for the kind feedback.

Rated 5 out of 5 stars

Great experience all round.

Great experience all round.
Prompt, professional and fair pricing.

Clearers Jack and Danny were friendly and professional.
Brendan and Halil on the admin team were quick to respond and assist.

Thank you very much Just Clear, we will use this service again and would recommend to anyone in the Kingston area.

June 2, 2024
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Reply from Just Clear® - Kingston

Thank you so much for these kind words and taking the time to rate us here.

Rated 5 out of 5 stars

Frank & Raphael are amazing!

Frank & Raphael are amazing!! They showed up early, they were very professional, very friendly and quick. This is the first clear-out we’ve done with them and won’t be the last. Just Clear are going to be valuing and selling on some of our stuff so we have our fingers well and truly crossed!

June 5, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you very much for your kind words and we wish you our best.

Rated 5 out of 5 stars

Outstanding service from the whole team…

Outstanding service from the whole team from initial assessment with Brendan to Kate in the office and particularly Leo and Suhaib who worked tirelessly to clear our Mother’s property. They were so polite and respectful and worked so very hard.

May 30, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you for taking the time to rate our service, and we are always happy to help you.

Rated 5 out of 5 stars

A first class service

Everything we wanted cleared was taken away by two very pleasant young men and all at a very reasonable cost after Brendan had assessed the amount involved.

May 17, 2024
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Reply from Just Clear® - Kingston

Thank you for this feedback, we are happy to help and glad to hear it all went well for you.

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience! Fast service, friendly team, and great price. Would definitely recommend and use again in the future.

May 22, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you Holly, we appreciate this on a rainy day like today!

Rated 5 out of 5 stars

Brilliant all round!

Brilliant all round!

We ended up needing a quick sofa removal and the booking team couldn’t have been more efficient. Really reasonable rates and the guys who came to pick up were friendly, helpful and speedy. Thanks!

May 17, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you Rachel, we appreciate the kind feedback. Wish you a great week.

Rated 5 out of 5 stars

Fantastic service, could not recommend enough!

I recently used Just Clear to help dispose of my old bathroom. I dealt with Hayley who was extremely knowledgeable and helpful, and was able to arrange for the next working day! The two gentlemen arrived on time, were very friendly, polite and collected the items swiftly. I’d have no doubt in recommending Just Clear - they provided an excellent service!

May 14, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Hayley is pretty amazing alright! Thank you so much for the kind words and we are very happy to help.

Rated 5 out of 5 stars

Just Clear are very professional

Just Clear are very professional. They gave us a quote promptly, after we supplied a few photos. They removed our items at a time that was convenient to us and the two men who did the job were helpful and good humoured. We were very impressed.

May 6, 2024
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Reply from Just Clear® - Kingston

Gald to help and really happy to hear all went well for your collection.

Rated 5 out of 5 stars

I had an urgent Health and Safety…

I had an urgent Health and Safety problem and when I explained this to Just Clear they were with me within the hour. The disposal guys were both efficient and polite and I couldn't be happier with the outcome. I would recommend Just Clear Kingston 100%

May 13, 2024
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Reply from Just Clear® - Kingston

Thank you so much for this feedback and we really appreciate you taking the time to write this. Happy to help you out when needed.

Rated 5 out of 5 stars

Outstanding!

From the first point of contact through to the very end, their level of service was superb! What you see is what you get, which is an outstanding service.
Kate (from the Kingston office) guided me through the processes and remained patient throughout. On the day, Will and Danny were a breath of fresh air, polite, professional with a calming and patient presence. They made the impossible feel possible. The type of clearance (death of a relative) required tact, patience, and understanding, both Will and Danny provided just what I needed. I would like to thank Kate, Danny, and Will for making it okay to let go plus it was refreshing to engage with a professional business, who are authentically honest, trustworthy, and kind. Highly recommend Just Clear

April 17, 2024
Unprompted review
Just Clear® - Kingston logo

Reply from Just Clear® - Kingston

Thank you so much for your kind words! We're thrilled to hear that you had an outstanding experience with Just Clear from start to finish. Kate, Will, and Danny are indeed exceptional members of our team, and we're delighted that they were able to provide you with the support and understanding you needed during a challenging time. Your recommendation means the world to us, and we're grateful for the opportunity to assist you. If you ever require our services again in the future, please don't hesitate to reach out. Thank you for choosing Just Clear!

Rated 5 out of 5 stars

OUTSTANDING SERVICE

Absolutely outstanding service from start to finish and would certainly not hesitate to use Just Clear again or recommend to family and friends.
My initial contact was with Kate, who is so lovely and has excellent customer service skills. Gary and George were so professional, poilte and so carefull in my home when removing items. Both were smart in appearance, so polite and worked non stop and have done an excellent job - Thank you so much!
HIGHLY RECOMMEND THIS COMPANY.

April 22, 2024
Just Clear® - Kingston logo

Reply from Just Clear® - Kingston


Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service outstanding from start to finish. It's our goal to provide top-notch customer service, and we're delighted to know that Kate, Gary, and George exceeded your expectations.

We truly appreciate your recommendation and your kind words about our team's professionalism, politeness, and carefulness during the removal process. It was our pleasure to assist you with your needs, and we're grateful for the opportunity to serve you.

If you ever require our services again or if you have any friends or family in need of clearance assistance, please don't hesitate to reach out. We're always here to help!

Rated 5 out of 5 stars

Friendly and professional

The team turned up really promptly and they cleared our items really quickly and quietly with minimum fuss
They were friendly and professional
Thank uoub

April 22, 2024
Just Clear® - Kingston logo

Reply from Just Clear® - Kingston

Thank you for your kind review! We're thrilled to hear that our team provided you with friendly and professional service during your clearance. Promptness, efficiency, and professionalism are values we hold dear at Just Clear, and it's fantastic to know that we met your expectations.

We aim to make the process as smooth and hassle-free as possible for our customers, and we're pleased to hear that your experience reflected that. If you ever require our services again in the future, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Great service

Great service. Worked quickly, effectively and in a tidy manner to clear a very awkward old large compost heap which had become a dumping ground. All done at a reasonable price. I'd certainly use again.

April 4, 2024
Just Clear® - Kingston logo

Reply from Just Clear® - Kingston

Thank you for your kind words! We're delighted to hear that you were pleased with our service. Clearing away an old compost heap can be quite a task, but we're glad we could handle it efficiently and leave the area tidy. We appreciate your feedback and look forward to assisting you again in the future if needed.

Rated 5 out of 5 stars

Very professional company

Very professional company. The item was placed just where I wanted it. No hassle and extremely polite. Thank you Jack and Leo. Kate in the office was also extremely helpful on locating the piece of furniture I was after, looking for it in their huge warehouse.

April 8, 2024
Unprompted review
Just Clear® - Kingston logo

Reply from Just Clear® - Kingston

Thank you so much for this feedback Julie. We really appreciate it.

Rated 5 out of 5 stars

Will recommend to friends

Danny and Rafael were super professional and thorough. Plenty of heavy stuff was shifted relatively quickly, including the disassembly of a large old trampoline. Everything was taken away carefully and without fuss, including some extra items that inevitably I’d forgotten about until they arrived.
Highly recommended.

April 2, 2024
Unprompted review
Just Clear® - Kingston logo

Reply from Just Clear® - Kingston

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Danny and Rafael provided you with professional and thorough service. We take great pride in ensuring that our team delivers top-notch service to our customers, and it's always rewarding to receive such positive feedback.

We're glad to hear that they were able to handle heavy items efficiently, including disassembling the large old trampoline. Our goal is to make the moving process as smooth and stress-free as possible for our customers, so it's fantastic to hear that everything was taken away carefully and without any hassle.

We understand that moving can be a hectic time, and we're happy that Danny and Rafael were able to assist with any extra items you may have forgotten about until the last minute.

Thank you for recommending our services! If you ever need assistance in the future or have any questions, please don't hesitate to reach out.

Warm regards, The JC team.

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