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Just Doors UK Limited Reviews 

1,076
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their solid construction, excellent finish, and great appearance, often considering them good value for money. The ordering process is straightforward, supported by helpful staff and proactive communication, while the prompt and efficient delivery service, with well-packaged products and polite drivers, is frequently highlighted. However, some customers noted missing fixing kits or other components, and a few experienced incomplete deliveries or curbside-only service, making it difficult to handle heavy items.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Consumers find product quality to be positive, with many reviewers consistently praising the high standard,... See more

Quality

Reviewers consistently express satisfaction with the quality of products, highlighting that items like doors... See more

Order

People report positive experiences with the ordering process, often highlighting its ease and... See more

Service

Users describe positive interactions with service, consistently highlighting excellent communication, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The salesman was great, ensuring everything that we had ordered was as we wanted it. The installation guys were brilliant. Soon installed our doors and windows, ensuring with us that we was happy with... See more

Rated 5 out of 5 stars

The doors and windows arrived really quickly. The delivery driver was polite and helpful. The online instructions on how to assemble the doors and windows was really clear, a really good step by s... See more

Company replied

Rated 5 out of 5 stars

The smooth process of ordering the door and the immediate call back to check and confirm the order details. There was a slight gliche with the seperate delivery of the fixing kit but this was dealt wi... See more

Company replied

Rated 5 out of 5 stars

Really good service. From start to finish. From ordering to delivery. Called to confirm order,all was correct. Two to three weeks delivery. Arrived within two weeks. Great communication throughout del... See more


Company details

  1. Door Manufacturer
  2. Door Shop
  3. Door Supplier
  4. Door Warehouse
  5. PVC Windows Supplier
  6. Window Supplier

Written by the company

At JUST DOORS UK we believe that a person’s home is their ‘castle’ and that an individual’s personality is often reflected in the style and character of their home. There’s nothing sadder than a house in need of a little TLC. However, it’s not difficult to make a total transformation with the addition of new windows and doors. Based in the East Midlands and established for 20 years, JUST DOORS UK are one of the UK's leading suppliers of double glazing. We offer an extensive range of made-to-measure British manufactured products including: composite entrance doors, uPVC entrance and back doors, sliding patio doors, French doors, aluminium bifold doors, aluminium Heritage doors plus uPVC and aluminium windows. Just Doors UK understands that th addition of new windows and doors can make your house look and feel fabulous and offer all the features that today’s homeowners expect. From outstanding energy efficiency, super security and sound insulation to beautiful colourways, easy maintenance and longevity, our products tick all the boxes! With a combined 186 years of industry experience under our belt, we pride ourselves on providing exemplary products that exceed customer’s expectations… FAST! JUST DOORS UK is the clear choice for trade customers and DIY'ers. We offer: * Faster lead times * Bespoke, made to measure windows and doors * Glazed and unglazed options * Competitively priced products * In-house design assistance * First order guidance and continued support for repeat customers * Free delivery* Get inspired and take a look at our full product range: https://www.justdoorsuk.com/ Or give our friendly, knowledgeable sales team a call today: 01530 273365 * The delivery is free on all orders over £250 to Mainland England, Scotland, Cornwall & Wales.

JUST DOORS UK - PRODUCT RANGE

Written by the company

Doors / Windows / Roof Lights & Lanterns
Explore our extensive range of quality, secure and energy efficient external doors and windows from the UK's No.1 trusted double glazing supplier. Buy today with confidence and take advantage of our 'hard to beat' prices plus fast lead times. DOORS - Just Doors UK supply composite doors / timber solid core doors / uPVC back doors / uPVC front doors / uPVC French doors / aluminium bifold doors / uPVC patio sliding doors / Heritage crittall doors / internal FD30S fire doors / external FD30S fire doors / smooth composite doors / Monza designer front doors / composite stable doors / aluminium front doors WINDOWS - Just Doors UK supply uPVC windows / uPVC flush casement windows / vertical sliding sash windows / uPVC bay windows / tilt and turn windows / aluminium windows ROOF LIGHTS & LANTERNS - Just Doors UK supply aluminium roof lanterns / aluminium flat roof lights And in our opinion we have the best customer service team on the planet! No query goes unanswered and every order received is of the utmost importance to us.

OUR PROMISE TO YOU

We're committed to our customers!

JUST DOORS UK GUARANTEE - All uPVC profiles, doors slabs and UPVC panels supplied by the company (Just Doors UK), carry a comprehensive guarantee from the date of delivery provided that the goods have been paid for as per the contract. In the unlikely event that a problem develops during the warranty period, Just Doors UK will simply replace the faulty item. We will do our best to match any previous items supplied, but due to availability of materials this may not always be possible. The performance and quality of all uPVC profiles, door slabs* and gaskets are guaranteed for 10 years, sealed units 5 years and hardware and locks 1 year, from the date of delivery allowing for fair wear and tear. * Excludes Oak and Darkwood coloured slabs - 5 year warranty to hand-applied stained colours. Find out more: https://www.justdoorsuk.com/guarantee.php

Contact info

Promotion box for Just Doors UK Limited

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 60% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,076)

281 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order

Easy to order
Great choices of designs and colours
Price good value
Communication regarding delivery

April 24, 2026
Just Doors UK Limited logo

Reply from Just Doors UK Limited

Hi Ann, thank you so much for the review! We’re so pleased to hear that you found the ordering process easy and loved our variety of designs and colours.

We always strive to offer great value and keep you smoothly updated on your delivery, so it’s fantastic to know we hit the mark. Just Doors hope to welcome you back soon!

Rated 5 out of 5 stars
Just Doors UK Limited logo

Reply from Just Doors UK Limited

HI Gus, thank you so much for the fantastic feedback! We're delighted to hear that everything went smoothly with the installation and that you're loving the look of your new double glazing.

Our team always aims to be punctual and deliver a finish that transforms the home, so your kind words really mean a lot to us.

If you need anything else in the future, please don’t hesitate to reach out. Enjoy the extra warmth and style!

Rated 5 out of 5 stars

The ordering process on the website was…

The ordering process on the website was simple and straightforward, I was kept well informed of delivery times. My door arrived on time and is of great quality.

April 30, 2026
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Reply from Just Doors UK Limited

Hi Tim, thank you so much for the wonderful review!

We're thrilled to hear that the ordering process was easy, your door arrived right on time, and that you are happy with the quality. We always aim to keep our customers well-informed every step of the way. Enjoy your new door, and thank you for Just Doors.

Rated 5 out of 5 stars

Great good quality door

A few issues with fitting which were all my own making. Great advice provided and now fits perfectly. Staff in the office were all lovely folk to deal with.

Cannot recommend them enough!👍

April 21, 2026
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Reply from Just Doors UK Limited

Hi Neil, it’s wonderful to hear that your new door is now fitting perfectly.

We completely understand that DIY fitting can have its tricky moments, that’s exactly what our team is here for. We’re just glad we could provide the right advice to help you get everything sorted. I'll be sure to pass your lovely comments along to the office staff; they’ll be thrilled to know they made a positive impression.

Enjoy your new door, and thank you for recommending Just Doors! 🚪✨

Rated 5 out of 5 stars

Good experience with this company

I have yet to install most of the windows but am happy so far with the quality. V good service from follow up to delivery.

March 12, 2026
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Reply from Just Doors UK Limited

It’s wonderful to hear that you’re pleased with the quality of your windows and the service you’ve received so far.

We take great pride in making the process, from follow-up to delivery, as smooth as possible. We hope the rest of your installation goes perfectly! If you need any assistance as you wrap things up, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Fast service

Fast service , no fuss, every query dealt with immediately . Will use again.

April 21, 2026
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Reply from Just Doors UK Limited

Hi Richard, I'm delighted to hear you had such a seamless experience with Just Doors. Efficiency and clear communication are what we strive for, so it’s great to know we hit the mark for you.

Rated 5 out of 5 stars

Good customer service

Good customer service, value for money and delivered the doors on time.

April 28, 2026
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Reply from Just Doors UK Limited

Hi Peter, it was a pleasure helping you find the right doors for your home. We’re thrilled to hear that you’re happy with the service, the value, and our delivery timing.

Enjoy your new doors, and please don't hesitate to reach out if you need anything else in the future!

Rated 4 out of 5 stars

Good service

Good service

April 21, 2026
Just Doors UK Limited logo

Reply from Just Doors UK Limited

Hi Simon, we’re thrilled to hear you had a great experience with Just Doors.

Rated 5 out of 5 stars

Perfect and best quality

Good Quality product

April 27, 2026
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Reply from Just Doors UK Limited

Thank you so much for the kind words! We take great pride in the quality of our products, and we’re thrilled to hear that it met your expectations. Enjoy!

Rated 5 out of 5 stars

Upvc window

Brilliant communication from ordering to delivery and a great window. Fitted it in an afternoon with no issues. Many thanks.

April 22, 2026
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Reply from Just Doors UK Limited

Hi Jeremy, thank you so much for the kind words! We’re so happy to hear that the entire process, from placing your order to the final delivery, was seamless for you.

It’s great to know the installation went smoothly and that you're happy with your new window. We really appreciate you taking the time to share your experience.

Rated 3 out of 5 stars

Bought 2 windows took a couple of weeks…

Bought 2 windows took a couple of weeks delivery when delivered only glass for one window plus 1 glass damaged had to ring to order 1 glass and ask where glass was for second window then had to wait another couple of weeks for delivery which is OK if you can wait that long but I won't order again if I need them quicker than that

March 12, 2026
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Reply from Just Doors UK Limited

Hi Alan, thank you for sharing your feedback with us. I am incredibly sorry for the delay and the frustration caused by the damaged glass and missing items in your initial delivery.

While I’m glad we were able to get the replacements to you, I understand that a month-long wait is far from ideal when you have a project to finish. We are currently reviewing our packing and shipping processes to ensure this doesn’t happen to future orders.

We truly appreciate your patience, and we hope to have the chance to provide you with a much smoother experience in the future.

Rated 5 out of 5 stars

You went over and above to ensure the…

You went over and above to ensure the doors were delivered to a remote location. Very friendly service

April 14, 2026
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Reply from Just Doors UK Limited

We truly appreciate your feedback. Our team strives to go the extra mile for our customers, and we’re thrilled to hear that you were happy with the delivery process. Thank you for choosing Just Doors and please don't hesitate to reach out if you need anything else in the future.

Rated 5 out of 5 stars

Door was great quality and delivery was…

Door was great quality and delivery was efficient. Top marks.

April 14, 2026
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Reply from Just Doors UK Limited

Hi Stuart, thank you for the wonderful feedback! We take great pride in our product quality and efficient service, so it’s great to know we hit the mark for you. We appreciate your business.

Rated 5 out of 5 stars

Door arrived on time

Door arrived on time, fits perfectly, looks great.

April 22, 2026
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Reply from Just Doors UK Limited

Hi Philip, there’s nothing quite like the satisfaction of a perfect fit and a fresh new look for your home.

Thank you so much for choosing us and for taking the time to share the good news. We hope you enjoy your new door for many years to come!

Rated 2 out of 5 stars

Disappointing

I ordered a basic door and a window for my garage from Just Doors (JD). I'm an experienced DIY'er but this was my first venture into fitting uPVC doors/windows. Consequently I needed guidance from their website instructions and YouTube content.
I received a pack multi of coloured spacers and 4 fixing screws a week before the delivery.
I set about fixing the door and window on the day of delivery (Friday) and found that I needed a minimum of 4 fixing screws for the window and another 12 screws for the door (according to the door manufacturers guidance) and recommended linear glazing platforms which weren't supplied. By the time I realised the shortfalls JD was closed for the weekend. I could buy a pack of 100 screws from national DIY stores, but only needed 12, however I was unable to find anyone to supply the platforms. So the job stopped. The screws were ordered from Amazon (for next day delivery) along with more spacers.
On the Monday JD informed me they didn't supply platforms and should use the spacers that were supplied. I contacted the manufacturer and was told they wouldn't supply me with the platforms as they only deal with traders and referred me back to JD who then informed me that they could order some for me at a cost.
A day after JD stated they would send me the platforms free of charge, which they did by post. The platforms arrived a week later, by which time the door and window had been fitted.

April 28, 2026
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Reply from Just Doors UK Limited

Hi John, thank you for reaching out and sharing your experience with us. First and foremost, please accept our sincere apologies for the initial oversight regarding your glazing platforms. We clearly missed the mark by not getting those to you right when you first asked, and I am sorry for the delay this caused in your garage project.

While I'm glad we were able to get those platforms sent out to you free of charge in the end, I realise that a week’s wait is less than ideal when you’re mid-install.

We truly value the feedback from experienced DIYers like yourself; it helps us refine our service and the guidance we provide. We’re thrilled that your new door and window are finally in place, and we’re confident they’ll look great on the garage for years to come.

If there is anything else you need as you wrap up your project, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent product. Great price. Delivered within the time frame given. Call from driver to give ETA. Very good professional driver. Thank you will be ordering again soon.

April 21, 2026
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Reply from Just Doors UK Limited

Hi Mark, thank you so much for the glowing review! We’re delighted to hear that you’re happy with your product and that our delivery team provided such professional service.

Rated 5 out of 5 stars

Great service and quality

Great service and quality, the website is very easy to use and the staff are all very polite and helpful, would defiantly recommend.

April 14, 2026
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Reply from Just Doors UK Limited

Hi Matt, thank you so much for your 5 star review. We’re thrilled to hear you had a great experience with our team and found the website easy to navigate. We truly appreciate the recommendation and look forward to helping you with future projects.

Rated 5 out of 5 stars

Great doors

Great doors, although slightly warped but according to our builder this will straighten out.
The only grumble I have is that there had to be second person to assist the driver, which can be troublesome particularly if there is an elderly person who is unable to assist , or in my case I have a bad back therefore my husband had to take the day off work to assist

April 14, 2026
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Reply from Just Doors UK Limited

Hi Dawn, thank you for sharing your feedback. It’s great to hear that you’re happy with the doors overall, and we appreciate your builder’s reassurance regarding the natural settling of the door.

We sincerely apologise for the inconvenience caused by the delivery process. We completely understand that requiring assistance at the door can be a significant burden, especially when dealing with health concerns or work commitments. Your feedback is incredibly helpful, as we are always looking for ways to improve our logistics and make things easier for our customers.

Thank you for your patience and for choosing Just Doors. We hope you enjoy the new look of your home!

Rated 5 out of 5 stars

Great door

Great door, great quality and easy to install.

February 6, 2026
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Reply from Just Doors UK Limited

That’s wonderful to hear! We’re so glad the installation went smoothly and that you’re happy with the quality of your new door.

Thanks for sharing your experience, enjoy the new look!

Rated 4 out of 5 stars

Good website and quality doors

Very useful website with all the important measurements to ensure the door ordered is exactly what you want. Delivery time longer than stated.
Door very good quality when it arrived and fitted perfectly.

April 15, 2026
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Reply from Just Doors UK Limited

Hi Charles, thank you so much for your kind words and for choosing us for your project. We're happy to hear that the measurements provided on our website helped you get that perfect fit and that you’re happy with the quality of your new door.

We sincerely apologise for the delay in delivery and appreciate your patience while waiting. We're constantly working to improve our shipping times to match our stated estimates.

Enjoy your new door, and please don't hesitate to reach out if you need anything else!

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