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Justgifthub Reviews 280

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TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Oh wow, i never expected a reply from the escalation team, Alero is his name, not to mention a refund? This is what I call customer service.... kudos to your company. I am a retired senior and havel... See more

Rated 5 out of 5 stars

I kept asking for help through customer support by email but no clear and precise reply. However in my last attempt I tried Chat functionality. MASON finally did resolve my issue which was simple. I w... See more

Rated 4 out of 5 stars

The last agent I spoke to showed very little empathy. I felt that this agent was just going through the motions and did not really want to help me. Fortunately, Kai, the escalation manager "saved t... See more

Contact info

4.2

Great

TrustScore 4 out of 5

280 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I wasn't aware of my subscription (and…

I wasn't aware of my subscription (and money transfers of my cc to their account every 14 days), so get in touch with the company (Sophie) to cancel this. The assistance was helpful and she managed to cancel my subscription and now is arranging I will get my money refunded to my cc account after I left this trustpilot reference.

August 25, 2025
Unprompted review
Rated 4 out of 5 stars

My issue in respect of my subscription…

My issue in respect of my subscription was handled by the Escalation Management Team, and I have received confirmation that the issue which was brought to their attention will be resolved to my satisfaction.

I am therefore providing a satisfactory rating today August 07th. in anticipation of the promised outcome.

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

I want to cancel my membership and I…

I want to cancel my membership and I don’t want it. My first Oder is not come to my land. That’s why I don’t want membership. Please refund my Refund Concern urgently.I complained my bank also. Please be hurry in your side.
Thank you,
Pasindu.

August 6, 2025
Unprompted review

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