Website refused to accept any of my details though I tried for several days. I phoned and a lovely helpful lady called Tendai sorted me out, she had to check we cd have a twin room not a double be... See more
Company replied
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Review summary
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Booked by phone, I spoke to a lady called Kelly she was so lovely, helpful and efficient went through everything making sure I understood then asked me if I had any questions felt reassured booking wi... See more
Company replied
Whether it is for a long weekend or a week long holiday Just Go are very good value for the cost. The coaches are comfortable, the drivers are helpful and friendly and the hotels are pretty reasonabl... See more
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We had a super holiday as usual when using JustGo. Nothing was too much trouble for Damien our driver. The hotel was lovely and a really good choice of food offered.The room was clean and welcoming an... See more
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Company details
About Just Go Holidays
Written by the company
Just Go! Holidays is one of the UK’s leading coach holiday operators, specialising in great value tours to every corner of England, Scotland, Wales, Ireland, continental Europe and further afield.
To reflect the growing diversity of our customers, we offer a huge variety of holidays, whether our customers want to relax by the sea, explore the countryside or experience a bit of European culture.
From our Super Value short weekend breaks to longer, more leisurely tours, we aim to have a suitable tour to cater for all tastes.
We also offer a range of fully escorted tours with flights, such as our Star Value All-Inclusive and brand-new 'Jewels' collections. Go island hopping across the sparkling Aegean, soak up the sun in beautiful Croatia, delve into Portuguese culture or discover the charming isle of Crete. Or venture further afield to find sea turtles, river safaris, Buddhist temples and beautiful gardens in beautiful Sri Lanka.
We also offer increasingly popular Heritage tours, where we discover the vast cultural heritage enclosed within magnificent houses, spectacular castles, captivating museums, beautiful gardens and more.
The heritage theme continues throughout many of the UK breaks with trips on heritage steam locomotives, like the Flying Scotsman, barge trips on waterways and canals as well as visiting historic gardens.
Written by the company
- Easy journeys, handled properly
- We take care of the details so you don’t have to. From your local pickup to carefully planned routes and well-chosen hotels, everything is organised with clarity and care. Our drivers know these tours inside out, so you can relax knowing your journey is in safe hands.
Contact info
1st Floor, 111 High St, GL50 1DW, Cheltenham, United Kingdom
- 0333 234 2010
- customerservices@justgoholidays.com
- justgoholidays.com
4.4
Excellent
21K reviews
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Staff was very helpful in booking the…
Staff was very helpful in booking the holiday on phone. Excellent service.
August 21, 2026
Reply from Just Go Holidays
Dear Mr Shah
We're so pleased to hear that our team was very helpful when you booked your holiday over the phone. Thank you for sharing your positive experience! Regards, Jani
Good holiday
The booking process was easy, our driver Matt was very kind, helpful and patient. The hotel is okay but the hotel staff were great. The whole experience met my expectations.
August 24, 2026
Reply from Just Go Holidays
Dear Ms Cruz, We're so pleased to hear the booking process was easy and that our driver was kind, helpful, and patient. It's wonderful that the hotel staff made your experience great! Regards, Jani
Staff very polite and efficient
August 21, 2026
Reply from Just Go Holidays
Hi Yvonne,
We appreciate you taking the time to share your positive experience. We are so happy to hear that our team was polite and efficient. Regards, Jani
It was really easy to book a holiday…
It was really easy to book a holiday the young man was most helpful and very polite booking process was easy and the holiday sounds like just what need after a full on bowls captain this year
August 28, 2026
Reply from Just Go Holidays
Dear Mrs Jones
We're so pleased to hear that your booking experience was easy and that our team member was helpful and polite. We hope you have a wonderful and relaxing holiday after your busy year! Regards, Jani
Reply from Just Go Holidays
Hi Sandra
We're so pleased to hear that our staff was helpful in arranging your upcoming holiday. Thank you for your positive feedback! Regards, Jani
The whole experience was great
The whole experience was great. Saturday night at the Britannia Bolton was enhanced by the duo who played soul music and entertained us all evening.
August 26, 2026
Reply from Just Go Holidays
Hi Cathie,
We're so pleased to hear you had such a great experience and that the soul music duo enhanced your Saturday night with their entertainment! We appreciate you sharing your feedback.
Regards, Jani
One of the best holiday experiences…
One of the best holiday experiences I've had booking. Our lady (Debbie) was so helpful and very knowledgeable, and she explained everything to us. I am old, and my hearing (I wear hearing aids!) isn't as good as it used to be. Also, my 'phone (like me is Old!) But Debbie was very kind and patient, and after my granddaughter intervened, - thankfully! - we managed to get the holiday booked. Many thanks to Debbie also. The review was only a Booking review; we haven't been on the holiday yet, so can not comment further. Hopefully, the holiday will be as good an experience as the booking was.
August 27, 2026
Reply from Just Go Holidays
Dear Mrs Mouncer
Thank you for your lovely feedback! We’re so pleased to hear that Debbie was able to assist you and made the booking process a positive experience. We’ll be sure to pass your kind comments on to her. We hope you have a wonderful holiday!
Regards, Jani
Straight forward and efficient
Straight forward and efficient, and a very helpful booking Clerk.
August 27, 2026
Reply from Just Go Holidays
Dear Mrs Flounders
We're so pleased to hear that your experience was straightforward and efficient, and that our booking agent was very helpful. Thank you for your positive feedback! Regards, Jani
Far too many pickups leading to…
Far too many pickups leading to extremely long journey.
Lots of coaches trying to drop at hotel at same time was chaos. Also only one lift working caused mayhem.
Kids running about hotel out of control.
August 20, 2026
The rep was very helpful and informative
August 20, 2026
Reply from Just Go Holidays
Hi Melanie, We are so pleased to hear that our representative was very helpful and informative. Thank you for sharing your positive feedback! Regards, Jani
The agent ( Nicola) was very helpful…
The agent ( Nicola) was very helpful and extremely patient by recalling me when required information was not at hand.
August 22, 2026
Reply from Just Go Holidays
Hi Terry,
We appreciate your feedback! We're so glad to hear that our agent was very helpful and extremely patient, even recalling you when required information was not at hand.
Regards, Jani
The booking was great
The booking was great , and your colleague was very helpful, he explain everything, looking forward to the trip
August 27, 2026
Reply from Just Go Holidays
Hi Sue
We're so pleased to hear that your booking experience was great and that our team member was very helpful in explaining everything. We hope you have a wonderful trip!
Regards, Jani
Reply from Just Go Holidays
Hi Marcia,
We are so pleased to hear that you had such a pleasant experience booking your holiday with us. Thank you for your wonderful feedback!
Regards, Jani
Booking by telephone
The lady that I spoke to was helpful, pleasant & we had a few laughs
August 27, 2026
Reply from Just Go Holidays
Dear Mrs Sinclair
We are so pleased to hear that you had such a positive experience and enjoyed a few laughs with our team member! Thank you for your kind words.
Regards, Jani
Reply from Just Go Holidays
Hi Graham,
Thank you for your feedback! We’re pleased to hear you found the booking process easy and straightforward. We really appreciate you taking the time to share your experience with us.
Regards, Jani
Disappointed
The coach and driver were lovely but the accommodation at the Adamton hotel was atrocious ! Upon arrival I was designated a room that the key got stuck in the lock and couldn’t be removed, I had to shoulder the door open at the age of 70 and then shoulder it closed again only to find that the safety chain failed to lock it. After being given another room I found squashed spiders on the ceiling and round the window, by then I had lost the will to live after a long journey. I then went down to the restaurant for dinner to find everything was gone and when I asked the (chef) what I was supposed to eat until breakfast he replied “It’s not my fault as they only give us so much per head to feed you all” Oh dear had to have a bar of chocolate from the vending machine till breakfast. The breakfasts were fine and as expected. Please do everyone a favour and not use this hotel again.
Last year I travelled with you to RIAT staying in the holiday inn and had a great time, I’m sure people wouldn’t mind paying a little more for better accommodation than Prestwick offered.
August 27, 2026
Quick efficient Helpful chap on the…
Quick efficient Helpful chap on the phone ..no problems
August 27, 2026
Reply from Just Go Holidays
We're so pleased to hear that your experience was quick and efficient, and that our team member was helpful. Thank you for your positive feedback!
Very helpful company.
First time i have booked anything with Just go holidays so looking forward to trying a coach holiday. Easy to contact them as well.
August 27, 2026
Reply from Just Go Holidays
We're really pleased you chose us for your first coach holiday and we're delighted to hear that contacting us was easy. We look forward to welcoming you on board!
Reply from Just Go Holidays
Dear Mr Holmes
Thank you for your feedback! We’re pleased to hear you found our team helpful. We really appreciate you taking the time to share your experience with us.
Regards, Jani
We were booked for the Folkestone
We were booked for the Folkestone, Canterbury & Coastal Kent but tour BUT YOUR COMPANY DUMPED US WITH NO COMMUNICATION OR REASON WHY. It's difficult to have any faith or trust in a company like this.
August 27, 2026
Reply from Just Go Holidays
Good afternoon,
As discussed yesterday on the telephone your booking was cancelled due to us not receiving payment for the booking.
I am surprised to read you feel you have not been given a reason why after our telephone call yesterday and our email communications this morning.
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