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Rated 5 out of 5 stars

Response times are excellent. Just Host Me have been hosting my websites for over 15 years, and their standards are just as high now as they always have been. Thank you.

Rated 1 out of 5 stars

worst hosting ever, broke the site, dns down - emailed saying 31st october but it stopped working on 23rd october, I lost tens of thousands of deals as I wasn't getting any emails whole day, only to b... See more

Company replied

Rated 5 out of 5 stars

I have had a reseller account with these guys for over a year now. I knew nothing about hosting but every issue, question (pathetic or not) that I have posed they have been spot on in their support ev... See more

Company replied

Rated 5 out of 5 stars

I’ve been using JustHostMe UK for years, and they’ve consistently delivered a fab service. Their support team are always knowledgeable in their replies and quick to advise on dealing with issues that... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider
  4. Telecommunications Service Provider

Written by the company

At JustHostMe®, we offer quality UK Web Hosting and Website Security services. We also offer Domain Registration Services in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Always been helpful and quick to…

Always been helpful and quick to respond to any issues.

September 12, 2019
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Excellent service from JustHostMe

We have used JustHostMe for a number of years and find their service to be efficient and reiiable

Geoff Harrogate

September 12, 2019
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Just Host Me review

I was with Just Host Me for 3 years, but currently not due to a partnership seperation, but looking forward to rejoining them again. I found their service to be second to none. Having worked in IT looking after Global major accounts for many years, I found Just Host Me far better than most out there offering a simular service. Alway answer your questions in quick time, and no issue is too big an issue for this company. Great company and great staff.
Paul Hillman

September 11, 2019
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Very good service and the staff are…

Just Host Me is a very good service and the staff are very quick to respond to any requests for help. Prices are decent as well.

September 11, 2019
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

We have used JHM for many years now and…

We have used JHM for many years now and have been impressed with the level of service and customer support they have provided since we joined them.

June 3, 2019
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

My husband and I have both been using…

My husband and I have both been using Just Host Me for many years now for registering and hosting various domains for personal projects. Their Client Portal is very easy to navigate, and any support tickets are actioned quickly. Jeffrey in particular gives great service and my queries are always efficiently dealt with by him. Happy to recommend this company.

September 21, 2018
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 4 out of 5 stars

Easy to use MySQL host, with responsive Support Desk, and decent pricing!

For the most part, JustHostMe has done a great job hosting my sites, and the recent updates in their UI makes domain management pretty easy.

I do wish that they'd expand to other types of hosting packages to keep up with web development trends.

August 16, 2018
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Always well pleased

From the beginning, there communication was well written, clear and easy to follow. I like their policy where I can open a ticket with any request. JustHostMe support has always responded in a timely fashion. Their website account area is well organized and I can easily and quickly look at and understand my status. I recently transferred my ownership of a website I wrote for a brass band that I used to play in. I expected some difficulty when I asked to transfer it to another band committee member. However, the procedure was quick and easy. I pay by direct debit and have never had a problem. They let me know if I forget to update my credit card status because of a renewal. There is really nothing I don't like about my service.

August 14, 2018
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Friendly, local and efficient web hosting

I’ve been hosting my web sites through JustHostMe for many years now. They have always been friendly and efficient when I have required assistance with my web site and the fact that the servers are based in the UK really helps SEO for my domains. I wouldn’t move elsewhere. The uptime and server speeds are fantastic!

August 14, 2018
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Excellent service, excellent company...

Been using JustHostMe for a number of years for one small website and very happy. Issues have occasionally arisen but they were resolved swiftly and without significant difficulty. No hesitation in recommending this company.

April 4, 2018
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Excellent web hosting with servers and support in the UK

I’m so glad I found Just host me! I like the fact that it‘s local and I’m not treated like I’m just a number. They offer a friendly and personal service and the server speed is really good for the money. I wouldn’t go with anyone else.

April 4, 2018
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Superb company

Superb company, never an issue if I need to contact them, always give a very good personal service!!

March 26, 2018
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Been with the company 9 years

Been with the company 9 years. Only have a simple website but have had no problems at all, excellent up time. Only occassionally used support but the response is quick with staff knowing what they are doing, and have always my problem sorted quickly

January 23, 2018
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 3 out of 5 stars

Average but Clear!

Average but Clear! because what they provide they wrote on their website(No lying in the name of marketing), with SSD they just have a lot more prices but storage space they provide is less. They have OVH Servers which is good as they can ignore a lot of DMCA. But after exceeding Disk Space you only have to UPGRADE, no more storage. Which sometime become a bit more expensive.

November 24, 2017
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 2 out of 5 stars

JustHostMe have completed the server migration

JustHostMe have completed the server migration of our website from France to London. However, they neglected to tell me the new details for the mail server before they completed the switch. Therefore the emails that they sent to inform me that the migration was complete were not received by me; furthermore the email (which I finally read this morning, 5 days later) did not contain the new mail server name.

I have now worked it all out but not before I 'lost' crucial information.

November 23, 2017
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Simon, we have communicated over support ticket regarding this. Just to clarify, no data was lost during the migration. It does however seem you were unable to pick up your e-mail for a few days because your mail server connection settings were not correct in your e-mail client. We have now resolved this matter and taken your feedback onboard. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

I've used Just Host Me for years with …

I've used Just Host Me for years with many sites, I always recommend this host to my clients. Top support, great performance and well priced. Couldn't ask for more.

November 17, 2017
Unprompted review
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Reply from JustHostMe

Dear Graham, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Excellent

First rate customer support with quick responses to any technical issues I may have. I've been a customer for several years and I'm very happy with this web host.

July 20, 2017
Unprompted review
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Reply from JustHostMe

Dear John, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 3 out of 5 stars

Good overall, be careful you're not being overcharged though

I'll admit that JustHostMe's support has always been very good. Any queries resulted in prompt responses and resolutions to my issues. I always received a reliable service and whenever there was a service outage or problem they were always very upfront about this.

My main gripe is that I was overcharged for a long period of time. Okay it's my fault for not spotting it but the entry budget package (£2.00+VAT) is a good deal. However, they put my price up to (£3.00+VAT) some while ago and I didn't get anything extra for the increased cost of £1.20 over what other people pay. I paid this higher cost for many years so they probably rinsed me out of £20-30 in total. It's left a sour taste in my mouth as I wanted to like the overall service.

In the end I moved to another provider. To justhostme's credit the leaving process is really easy as they allow you to turn off ID protection and get your transfer code and unlock your domain in the best part of a few minutes. My only advice would be always make sure you're on the best price and negotiate!

March 13, 2017
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Ryan, I'm really sorry to hear this. Sometimes we run special offers which means our prices can increase and decrease. If there is anything I can do to tempt you back, please let me know. Thank you for your feedback regarding our support. Regards, Jeffrey

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