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See what reviewers are saying

Rated 5 out of 5 stars

Response times are excellent. Just Host Me have been hosting my websites for over 15 years, and their standards are just as high now as they always have been. Thank you.

Rated 1 out of 5 stars

worst hosting ever, broke the site, dns down - emailed saying 31st october but it stopped working on 23rd october, I lost tens of thousands of deals as I wasn't getting any emails whole day, only to b... See more

Company replied

Rated 5 out of 5 stars

I have had a reseller account with these guys for over a year now. I knew nothing about hosting but every issue, question (pathetic or not) that I have posed they have been spot on in their support ev... See more

Company replied

Rated 5 out of 5 stars

I’ve been using JustHostMe UK for years, and they’ve consistently delivered a fab service. Their support team are always knowledgeable in their replies and quick to advise on dealing with issues that... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider
  4. Telecommunications Service Provider

Written by the company

At JustHostMe®, we offer quality UK Web Hosting and Website Security services. We also offer Domain Registration Services in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Been with them for so long due to amazing service :-)

I know 'shop around, shop around' but when it comes to JustHostMe Limited, I've just stuck. I've purchased so many domains and hosting services over the past 8+ years from them.
If you have a live website, last thing you want to worry about is down time, lack of response, customer service, etc. JustHostMe delivers excellent service when it comes to all of the above and they help you while educating, no matter your skill level.
Lovely all round

January 16, 2017
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear pxa, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Phenomenal Support!

We've hosted with JustHostMe for a number of years now. They are great value and performance, very flexible, and the support is second to none.
I would strongly recommend them to anyone.

November 8, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Mark, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Customer service is the best

Customer service is the best I've experienced in any sector - better than Amazon's and that's saying something

September 25, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Joe, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Many years of hosting without problems

Have used them for hosting for many years and never had any problems. When I had to transfer web domains and associated hosting plan to another person, it was done quickly.

September 16, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Laurens, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Swift service and Prompt Resolution

Query solved, with a solution tailored to my needs

August 29, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Simon, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Query solved quickly

Ticket raised giving full details of query about an undeliverable email.

Prompt, clear, courteous response received. Query sorted.

August 20, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear hsreview, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Great value and great support

I have been a customer for many years now and am very happy with the service. The few technical support issues I have had over the years have always been dealt with promptly.

August 16, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Francesca, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Great support

Answered all questions plus helped with two other sites I manage hosted with them.
Been using Justhostme now since 2013 without problems for 5 websites.

August 12, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Chaela, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

prompt and friendly

Have had a www/domain with them for 8 or more years and very rarely do I need to contact them but had an issue with www being offline, contacted Justhostme via a "ticket" and get a near immediate reply, are very helpful and you do trust them to fix things.

August 6, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear lemonaded, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Prompt response

Responded promptly to my latest support ticket, though I'd rated it a low priority. Excellent service as always.

July 13, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Littim, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Excellent service and price

I'm very satisfied with the quality of this service. The support team is very fast when needed.
I've been using it for a few years and I strongly recomend it.

June 27, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Lenísio, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Excellent Support!

My website was down when my works have been featured by a media blog and I was expecting visits/traffic on my page. Guys from Just Host Me have helped me immediately on several occasions. Thanks Jeffrey and Bijoy for all your help!!

May 4, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Magdalena, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Excellent Support

We have been dealing with Jeff and His team for many years. The most important aspect that has kept us with JustHostMe has been the support. Their quick and efficient email support enables us to respond to our clients quickly.

April 25, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Omer, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Domain transfer and hosting

Fantastic service, immediate responses to queries and seamless, almost painless transfer of my service frim an old provider. The team are very helpful and always willing to go the extra mile to help You.

Thank you

January 30, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Rob, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Fast response

answered me very quickly even though it was their problem.

January 13, 2016
Unprompted review
JustHostMe logo

Reply from JustHostMe

Dear Guy, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

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