I'm overall happy with my experience with JFT. They can be slow to respond and I think communications could be improved in giving all necessary information in one go instead of someone providing thei... See more
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Dedicated team
Dedicated team. Detailed explanation and providing options.
Forever grateful
Myself and my housemates will forever be grateful for the amazing work put in by the team at Justice For Tenants. After a long winding road of terrible conditions in our flat and a difficult landlord, with JFT's help we got a years worth of rent repayed.
We owe you guys everything thank you so much. You were professional, helpful and knowledgeable.
Highly recommend!
My landlord illegally evicted us and running HMO without licence,we've been helped to claim RRO!
Justice For Tenants are highly skilled and knowledgeable team!
Thankfully to there hard work and great professionalism ,we have been order to receive 85% RRO!
Justice for Tenants you are an amazing team,your help is priceless and mean alot for me and my daughter!
Always grateful to you V.A!
They were a great help
They were a great help, I would highly recommend.
No understanding of current tenancy law.
To be quite honest I don't understand where the 5 star reviews have come from for this company........I was advised by a couple of people to give these guys a shot only to be told by them that they didn't have the resources to help with my issue and to go to citizens advice ( an organisation who as a rule have very little input in regards to tenancy law ). Avoid at all costs.
Helped claim on a deposit
Helped me successfully claim on an unreturned unprotected deposit. I recall I originally didn't communicate well, but they still responded when I tried. Then referred me to a nowin-nofee solicitors. There was some duplication of bureaucracy, with some lack of transparency. But the firm was good to deal with, and fortunately the claim wasn't contested further.
Reliable information and real help
Their homepage provides crucial and practical information I wanted to know. Their support helped me to deal with unexpected and mentally tough situation.
Quick respond and very helpful
Quick respond and very helpful, thank you
I highly recommend justice for tent…
I highly recommend justice for tenants very good customer communication and very easy to deal with … they are highly experienced to help with rogue landlords and give people hope there is justice and help out there
I wanted to take a moment to express…
I wanted to take a moment to express my sincere gratitude for the assistance fronte Justice for Tanants you provided. Your professionalism, kindness, and dedication were evident at every stage of the process. You supported me with care and expertise, making an experience that could have been stressful much more manageable.
Thank you for responding promptly to my questions and for guiding me through each step with patience and clarity. It has truly been a pleasure working with you, and I can say without hesitation that I feel fortunate to have chosen your services.
I wish you all the best and will continue to recommend you to anyone in need.
Very helpful & prompt response time
Special thanks to Steven for helping me with my case. I have been provided with support and information needed to move forward and take action.
Quick and efficient with their help
Quick and efficient with their help. Very grateful for them being around!
Extremely disappointed
I am extremely disappointed with the service I received from Justice for Tenants. Over the course of 16 months, I experienced significant delays in communication and response times.
Besides, I was given advice that shaped the way I presented information in my witness statement, which ultimately worked against me and now I have been asked to withdraw my case. It was admitted that the staff member who initially advised me lacked a thorough understanding of the legislative nuances. This oversight caused me considerable inconvenience and stress, as I relied on their expertise to navigate this complex process.
It's such a shame that such a nasty lanldord like mine managed to get away with breaking the law without any consequences due to the wrong advice given by JFT.
I hope they address these issues to prevent similar situations from happening to others. Clear and accurate advice, timely communication, and a comprehensive understanding of the relevant legislation are essential for providing effective support to clients.
Accessible Justice!
These guys sorted out our case for our unregistered HMO. Although response rates can initially be a little slow at times, they made an otherwise stressful process very simple. I strongly recommend JFT!
Quick & Easy - no notes
Quick, put me in touch with who I needed to speak to, couldn’t recommend more for tenants with horrible landlords !
True Justice for tenants
I am super impressed with the extent the company is ready to go to help me with my case. Welldone
They helped and guided me through the…
They helped and guided me through the process, and are still helping me with the process. I get responses within 24hrs, which also helps.
The phone isn't answered
The phone isn't answered. Nobody replying to emails! I was given JFT information from housing ombudsman and I've got nowhere! In an awful situation which is no fault of our own and no help!!!
Justice For Tenants has been incredibly…
Justice For Tenants has been incredibly helpful and supportive. Their team is professional, responsive, and truly cares about tenants’ rights. Highly recommend their service!
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