We live in a rural location far from supermarkets, and local shops do not sell lactose free milk. It's so helpful to have a good stock and to be able to open a new bottle whenever needed. AND... jus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Just Milk lactose free for many years now, it not always available from where we do our online shopping, this is the online order I’ve placed and it was processed very quickly on th... See more
Provided the product we wanted, mainly lactose free milk, which was easy to order and delivered promptly and at the time stated by the carrier. We have purchased this product previously from Costco, b... See more
Nice that's it's on subscription just unfortunately fog me I struggled with taste that's not a criticism of just milk I really wanted to like but I'm wanting to try lactose free and as explained it is... See more
Company details
Written by the company
JUST MILK is 100% long life milk and nothing, but nothing else. We simply use the UHT process (Ultra High Temperature) where we heat the milk to 140°c which gets rid of every single spore present in untreated milk. This means you can store it in the cupboard for months and it won’t go off. Just stick it in the fridge once you open it.
Contact info
Hammersmith Grove 26-28, W6 7HA, London, United Kingdom
- contact@justmilk.com
- justmilk.com
4.5
Excellent
543 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Faultless
Fantastic experience. Ordered one day delivered perfectly next day, great service
March 25, 2025
Only a 5 week use by date, not good
Usually order 4 packs and get great dates 3 to 4 months, but this time got 5 weeks! 5 weeks to use 24 litres of milk between 2 people, think after 7ish years of using them, I will change to getting Tescos own brand, poor service this time!
April 7, 2025
Unprompted review
Quick and easy
March 24, 2025
Lactose free milk
Great service, order semi skimmed lactose free milk which was delivered very quickly.
March 17, 2025
The product is great tasting and the…
The product is great tasting and the service is exceptional. Quick and efficient and updated regularly
Would heartily recommend
March 11, 2025
Just milk semi skimmed
The service was great and delivery was quick. I have been having this milk for years. I used to buy it from Sainsbury's but they stopped selling it, don't know why as it seemed to be popular. Thank goodness for ocado as they stock it. I wish more places sell it.
I love the taste. I would prefer to buy it locally to save delivery charge.
February 17, 2025
Just good service and a great product.
February 17, 2025
I received the milk on time and now…
I received the milk on time and now that I have found your site I will be ordering again.
Thank you
Regards Mira
February 3, 2025
Ordering was simple
Ordering was simple . Milk arrived on time . Nothing was damaged so happy.
February 3, 2025
Not lactose free just lactase enzyme added
As someone else has already mentioned this is not lactose free it is just milk with the lactase enzyme added to it and there is a very large proportion of the public who can't take the lactase enzyme either so we're very disappointed with the milk
February 14, 2025
Unprompted review
Quick delivery good value and a…
Quick delivery good value and a convenient delivery
January 30, 2025
Very happy with order
Very happy with order, arrived quickly and between the times I was notified of. So very happy ☺
January 6, 2025
The taste of this milk is excellent
The taste of this milk is excellent. We use lactose free and this beats the supermarket alternatives. Stores well after opening. Very impressed with delivery speed and packaging. I chose to pick up from a local depot when I couldn't be at home on the day. We are now subscribed to monthly delivery.
December 8, 2024
Unprompted review
Very fast and efficient service
Very fast and efficient service , well packaged products
December 10, 2024
Loved the milk, not the leaks
Loved the milk.
Hated the never ending leaks from the bottle - a real nuisance.
May be its just semi skinned, but probably not
December 23, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.