Just Tyres - Basingstoke Reviews 

Poor service, never buy from them again

Good, competitive price. Quick service.

I wanted wheels aligned as well and just did a bit of alignment cause they couldn’t open a nut or something. Without giving me other options they just left it like that for me to set loose the nut and come back. If I wanted to stay under the car I would’ve done it myself probably not pay for it. Now every time I get from 60-70 mph my steering it’s shaking. Needed new tires and all that done as I had a long trip to take. Now my car pulls all over the place and shakes. I’ll go back to see what can be done but pretty much sure that it’s nothing just a long explanation

Really helpful - went in for a tyre and they noticed the rear brakes were very worn. Took the trouble to show me in the workshop - no pressure at all to buy but a really competitive quote (less than half a main dealer price) and fitted that afternoon. Very happy!

Excellent customer service… wide range of tyres at excellent prices…

Amazing, friendly team of people.
Chris dealt with me today, which was my first time using Just Tyres and certainly will be my go to from now on.
Chris noticed another issue with my car and was more than happy to take me in the workshop to show me and I was vary impressed as you don't normally get that type of service.
Great value Tyres and professional honest service.
I am very pleased to recommend these guys.

I explained to the chap that my tyre sensor warning light was on amd i thought id need a new one.He asured me that i didnt need one as he would reset it on my dash.I explainecto him id like ot tested while he had the wheel off.long story short,i drove home and the light came back on.
Just wished they had tested the sensor and changed it like i asked.

Two staff bickering with each other over misunderstanding of what I required. Totally unacceptable behaviour. One of them said to me “he won’t be here long” after I said to him “you 2 need to communicate more”.

Callum the fitter that served me was professional, polite, he is a good role model for your company.

They couldn't change the tyre today as the main shutter door was not opening.
They should have informed me but I understand I was the first customer.
Rescheduled it to Monday morning.

Took car into Basingstoke for online appointment at 8:30 . One guy turned up at 8:40 . He had to get organised and wait for other staff . Eventually fitted at 9:50 . Not a good experience .

Been here a couple of times now, service has an always excellent and prices are good. Callum looked after me today, really helpful, gave me very helpful advice on safety and sorted me out

Been here a couple of times now. Aways friendly and helpful and a good prices too. Cheaper to order online then go and get fitting. Callum looked after me today. Gave some really good safety advice and was quick, efficient and polite. A real asset to the company.

The price for tires was fair enough but with the tires I have bought a wheel alignment as well! After they installed the new tires the guy there just handed the car key and told me that the car it's ready to go! When I have asked about wheel alignment he just lay down and on his back and took a spana and just pretend that he is doing something under the car without lifting the car from the floor and no paper was handed to me for wheel alignment work plus on the invoice they put mileage from their head not checking the real car mileage!

Despite having a booked time I was kept waiting for over 20 mins as they were short staffed and did the tyres fine
Was not impressed with the waiting room which had a car jack near where the seats were an a cracked open wires power socket. On top of this the whole place looked like it had been painted by a blind man

Great service, appointment on time really helpful staff. Very polite will use again with out doubt

Great price. Easy to book. The centre I went to was filthy and not the nicest place to wait. But the tyres all good

I had bought the wrong tyres for my car. I had bought flat run tyres [?] and your fitter showed me the correct tyres needed.Both of the fitters were very helpful and courteous, so 5 stars for them

Mostly good but I didn't get my locking wheel nut key back. I didn't notice until I got home. I know it was damaged but I still would have liked it back. I understand that it's probably too late now

Always good service and friendly staff, however the business as a whole do not provide there staff with the proper tools for the job, I had to help them sort out jacking points on my vehicle as there Jack's will snap my skirting on my car, they have inadequate Jack's and very unsafe for them and a customer's car, this review should be used to help the business put in place proper tooling and listen to the staff that are always trying to help and efficient. Cmon just tyres managering director get proper Jack's that can go under the skirt of a car without damages. Please can you help them just tyres company they have run out of puncture repair kits had to turn customers away whilst I was there, and they ran out of paperwork to give me, you need to give them some praise and help to sort.