Just Tyres - Basingstoke Reviews 

The guys were friendly but they did rush the job and did not check their work. A customer stopped me while reversing, the Just Staff had not placed the caps in the mags correctly and one fell out.

Fast professional service and very helpful staff

Used Just Tyres Basingstoke. Calum dealt with my issue- although he was busy, he got it done in good time and gave some helpful advice for next time.

Extremely Disappointing Experience with Just Tyres

I recently visited Just Tyres for what should have been a straightforward tyre replacement, but the experience was frustrating and deeply concerning.

After the service, I discovered that one of my wheel nuts was missing—a serious safety risk to my family. When I contacted customer service, I was met with rude and dismissive behavior. The representative even terminated the call when I tried to express my concerns. To make matters worse, the tyre they fitted went completely flat just days later, and my subsequent attempts to resolve the issue were met with sarcasm and no meaningful support.

When browsing reviews on Trustpilot, I noticed a strange pattern that, in my opinion, suggests some reviews may not reflect genuine experiences. If you want to understand what is truly happening, I suggest visiting the Basingstoke Center yourself—you’ll see how the real-life service compares to the glowing reviews.

I cannot recommend Just Tyres based on the lack of professionalism, accountability, and basic customer care I encountered.

Great service with very knowledgeable staff, will be going back whenever a new tyre is required & will be 100% recommending to family & friends!

Poor service from the centre. Emailed customer services on the 17th November to complain and still no contact from them. I can only recommend you do not use them.

Tyres fitted and a great price, but pressures were wrong and valve caps missing

Good quick service. Thank you!

Staff very polite/helpful great service

Used them before a few times without issues. Pleasant customer facing staff. Basingstoke branch.

I experienced a puncture today in Basingstoke and had ro be rescued. Just tyres in Basinstoke was the only place which had my car tyres in stock. All sorted in 20.minites. No frills no hidden charges. Just a excellent service. Thank you

Great guys efficient, fast and very pleasant to speak to.

Service delivery was good.

Unbelievable Service turned up early got seen to straight away guys didn't mess about had the wheels off in no time job done 👏.

I will be back

Excellent customer service, not sending customers away when they walk in

Just wanted to say what a fantastic and hard working team.
Very good customer service always 👌
Thanks Team
💯💯💯💯💯🫡
Really appreciate

I was early, but was able to drive straight in. These poor guys had run out of coffee. I had some and made us all a cuppa. Amasing guys, very helpful.

I was very pleased with the service I received. It was easy to order on-line and the staff were helpful when I arrived.

Cold called into the Basingstoke branch of Just Tyres for hopefully a quick tyre check. Amazing service, chap on reception, Jake I believe, came out straight away and checked my tyres over explaining that I needed two new front ones as my tracking was out and causing excessive wear, this was clear to see once he showed me. Waited about 10 mins then car was in tyres area but I could not find my locking wheel nut, I had to leave and return once I discovered where it was. Prior to returning I called Jake and he said to come up in about twenty mins and they would fit me in right away. Arrived and straight into bay, both tyres changed in quick time and my wheel alignment carried out, got discount on both tyres and discount on alignment. Was really pleased, such a lovely bunch of chaps working in there, all really friendly and nice. Buying things like tyres is never a great joy to spend money on but Jake and the team at Just Tyres certainly made it more bearable with great service, a warm welcome and lovely smiles, I would highly recommend this place and very very good price all round compared to other local companies.