Just Tyres - Basingstoke Reviews 440

TrustScore 4 out of 5

4.2

Unit 5 Brunel Centre, Brunel Road, Houndmills, RG21 6TZ Basingstoke, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Arranged for 4 tyres to be fitted on a Bank Holiday Monday. Was greeted politely and given timescale for work to be completed. Gave good insight to excessive wear on one wheel and provided me with the... See more

Rated 5 out of 5 stars

NSF TPMS sensor had died. Popped over to my local Just Tyres in Basingstoke as have used them many times in the past for new tyres, puncture repairs etc. Fantastic service, fast, helpful & informative... See more

Rated 5 out of 5 stars

I don't normally do reviews but Just Tyres at Basingstoke deserve an accolade. It's run by two helpful and hardworking blokes who did an excellent job for me. Even though I was just having one tyre re... See more

Rated 5 out of 5 stars

While having 2 new tyres fitted ready for an MOT, James, the branch manager, discovered that my brake discs and pads were dangerously worn (he showed me them so I knew he wasn't exaggerating). He quot... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 5 Brunel Centre, Brunel Road, Houndmills, RG21 6TZ, Basingstoke, England, United Kingdom

  • 01256441305

4.2

Great

TrustScore 4 out of 5

440 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Would have been a five star for…

Would have been a five star for customer service however on the day I had my tyres changed there was only one person working, he was amazing however the company could have provided more staff to assist him

April 3, 2024
Rated 5 out of 5 stars

Purchased a new rear tyre after i…

Purchased a new rear tyre after i presume a pot hole destroyed the other one. Did a search and found Just Tyres very competitive price wise and could fit the quickest after the easter break. Dropped wheel of at Basingstoke depot as car was undriveable. Greeted by the two tyre fitters with a smile and great welcome. Clear instructions and they said they would let me know when tyre was fitted. Phone call came earlier next day from them and was ready for collection. Arrived and again a welcoming greeting, fitter had cleaned wheel up and all done. Fantastic service and enhanced by the guys attitudes.

March 30, 2024
Rated 5 out of 5 stars

Great service - professional and speedy!

William was brilliant. Arrived with a slow puncture in one of my back wheels. I asked them to check the tread of both back tyres to see if they needed replacing, was honestly told they would last a bit longer so they could replace both back ones or just fix the puncture. Two back tyres where replaced quickly as I waited, breaks and tracking where checked free of charge. My tracking was out, William explained this to me and fixed the tracking at a discount as I was a returning customer. He even kept my kids entertained with paper and pens while we were waiting! Very good service.

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

I had 4 new tyres fitted on my car…

I had 4 new tyres fitted on my car today. 3/4/24 I was quoted one price over the phone and asked the salesman to confirm the price and he confirmed it more than once that the price was correct. When I went to pay for them they had charged me nearly £200 more than quoted. I was also advised that the tracking needed doing and charged me another £50 on top. I argued that as they had charged me more than they quoted they should at least waver the tracking price which at first refused. I then said that as a good will gesture and as they had obviously made an error on the original quote they should take this off. After quite a heated conversation they took the tracking price. But I was still robbed. DO NOT USE THIS COMPANY

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service👍👌

Arrived at the time I chose, straight in no waiting. The fitter was very attentive and courteous. I had pre ordered a Bridgestone Tarunza tyre and it was waiting. The fitter used a protective tool when removing the alloy and when removing the old tyre. No dinks or marks on my alloy. Very impressed. Thank you.

March 23, 2024
Rated 5 out of 5 stars

4 new tyres

Booked for the replacement of all 4 tyres, they were all fitted quickly, balanced and to the required pressure .. happy with my new tyres.
Many thanks to the guys at Basingstoke Just Tyres

March 14, 2024
Rated 5 out of 5 stars

Basingstoke review

I had a flat and came in very last minute to get a new tyre. William and Aiden were so kind and helpful and were quick to get my tyre sorted. I will definitely be back for future car needs.

March 12, 2024
Unprompted review

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