Just Tyres - Bedford Reviews 

299
TrustScore 4.5 out of 5

4.3

78A Ampthill Road, MK42 9HP Bedford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Competitive prices for quality tyres. Friendly, helpful staff. Excellent Customer Services. There was a initial problem when the booking was duplicated, as phone call to Milton Keynes solved the matte... See more

Rated 5 out of 5 stars

The moment I arrived and was warmly greeted by the manager who explained what was going to happen, the approximate length of time it would take and also I would be welcome to stay if needed. I found t... See more

Rated 1 out of 5 stars

“Very disappointed with the wheel alignment done at justtyres Bedford. After the alignment, the steering wheel was noticeably off-centre to the left and the car was pulling left while driving straight... See more

Rated 5 out of 5 stars

Ordered a single replacement Bridgestone Potenza S001 tyre on 25th January 2026, for fitting at Just Tyres in Ampthill Road (Bedford) on 27th January. Price of tyre was competitive and website offered... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • 78A Ampthill Road, MK42 9HP, Bedford, England, United Kingdom

  • 01234430648

4.3

Excellent

TrustScore 4.5 out of 5

299 reviews

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Replied to 23% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(299)

3,841 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really quick and efficient

Really quick and efficient. I booked my appointment and paid for my tyres online and when I went to have my tyres replaced, the staff were extremely helpful and had the work completed within 30-40mins without issue. Great service!

May 16, 2024
Rated 3 out of 5 stars

I booked online for 15:30 and not seen…

I booked online for 15:30 and not seen until 16:15 because 3 other people then turned up a where seen to first. I guess it’s because they already had my money as paid online and these people came with no booking offered extra income.

May 6, 2024
Rated 1 out of 5 stars

Bedford brach VERY RUDE UNPROFESSIONAL

Bedford brach VERY RUDE UNPROFESSIONAL. disappointed. not recommend avoid avoid avoid

May 9, 2024
Unprompted review
Just Tyres - Bedford logo

Reply from Just Tyres - Bedford

Thank you for taking the time to leave a review for our company, we strive to acheive a high level of customer satisfaction and so it was disappointing to read your comments. I understand that our Divisional Manager has been in touch to discuss your concerns and has asked me to once again apologise that you were not seen at your appointment time. It is not our normal level of service and we will always try to see customers on time so thank you for your patience on this occasion and for making us aware of your concerns.

Rated 4 out of 5 stars

Pre-booked but treated as if I'd just randomly walked in

Pre-booked tyre fitting but when I arrived for my appointment, one of two employees, a man who appeared to be in charge, stared at me with disdain. I approached him and explained that I was there to have my tyres fitted. He threw his hands in despair and said something along the lines of online bookings being a hindrance to their business..I had to wait for approx 45 minutes before being seen to.

PS. I've had a phone call from a Manager at Just Tyres who has apologised and explained issues to me. I have a lot of respect for business who take responsibility.

April 28, 2024
Just Tyres - Bedford logo

Reply from Just Tyres - Bedford

Thank you for taking the time to leave a review for our company, we strive to acheive a high level of customer satisfaction and so it was disappointing to read your comments. I understand that our Divisional Manager has been in touch to discuss your concerns and has asked me to once again apologise that you were not seen at your appointment time. It is not our normal level of service and we will always try to see customers on time so thank you for your patience on this occasion and for making us aware of your concerns.

Rated 5 out of 5 stars

Fast and efficient.

After a mix up on tyre delivery, that was sorted and corrected over the phone, tyres fitted the following day.
Arrived at arranged time. Car was in and tyres fitted within thirty minutes. Very pleased with the service and the price. Will definitely use them again.

April 16, 2024
Rated 1 out of 5 stars

Had Booked appointment but they wanted me to wait whilst they did other work they had also booked for the same time.

Booked a full tyre inspection for a particular time. Arrived on time to be told they had overbooked fitting etc and would be an hour wait ( at least). Told them to get stuffed.
Kwit FIT now have my business.
Avoid Just Tyres.

April 4, 2024
Just Tyres - Bedford logo

Reply from Just Tyres - Bedford

Thank you for taking the time to leave a review for our company. We strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. Regrettably, work can occassionally flow into the next appointment slot but we do ask our centres to keep customers up to date. I am sorry that we were unable to meet your appointment time on this occasion but thank you for taking the time to share your thoughts with us.

Rated 3 out of 5 stars

Friendly staff

Friendly staff. Difficult location to park. Seen slightly later than my appointment. Problem resolved. Satisfactory service.

March 18, 2024
Rated 5 out of 5 stars

Excellent Service

The fitter at Bedford was very pleasant in spite of being quite busy tyre changing and supervising a young assistant. He was also very thorough doing tasks which other organizations do not carry out. Unfortunately the parking space is very limited which takes up some of his time juggling the space for vehicles arriving and departing. Ampthill Road can be very busy making access and egress difficult. New premises would solve a lot of problems and allow for expansion of the business - in my view.

March 2, 2024
Rated 3 out of 5 stars

Not ready on the day

Tyres weren’t ready on the day we were booked in. Was expecting to get a call on the following Monday but didn’t so had to chase myself.
Offered a free wheel alignment and checks to compensate, but had to ask again for this. Would think twice before using again.

February 14, 2024

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