Just Tyres - Bedford Reviews 

305
•
TrustScore 4.5 out of 5

4.3

78A Ampthill Road, MK42 9HP Bedford, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I've been taking various cars to the Bedford branch for years. Service is always prompt, courteous and a reasonable price. Steve is also a sound bloke. Good to find someone who won't patronise or r... See more

Rated 1 out of 5 stars

To be honest not even worth the one star. Had my two front tyres replaced here, not only did they damage my alloys, they also managed to break the tyre pressure sensor trying to blame it on previous p... See more

Rated 5 out of 5 stars

Ordered a single replacement Bridgestone Potenza S001 tyre on 25th January 2026, for fitting at Just Tyres in Ampthill Road (Bedford) on 27th January. Price of tyre was competitive and website offered... See more

Rated 5 out of 5 stars

Ordered Tyres online after being let down by Formula 1 in Bedford. A courtesy call was given as requested when Tyres arrived. Fitted at appointed time by friendly staff.


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • 78A Ampthill Road, MK42 9HP, Bedford, England, United Kingdom

  • 01234430648

4.3

Excellent

TrustScore 4.5 out of 5

305 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(305)

3,879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value & service for tyres

Tyres were better value than any other quotes. Easy to book an appointment. They were ready to be fitted at the allotted time. Staff were polite & friendly. Genuinely good service.

October 3, 2023
Rated 5 out of 5 stars

Quick and easy

Booked on line with a time and day that suited me and the service was very quick just half an hour well done

September 22, 2023
Rated 1 out of 5 stars

Disappointed Just Tyres purposely over charged

Disappointed that Just Tyres charged an extra £20 (and tried to charge for £60 more) as I mistakenly chose a non run flat from the website. They had the correct tyre in stock and online the price for this was less than £10 more.

September 11, 2023
Just Tyres - Bedford logo

Reply from Just Tyres - Bedford

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. The price of our tyres does sometimes differ between the stock held online and that held in store as for tyres purchased online, we can secure the best price possible on the day, for in store stock, it's at the best price we could secure at the time of purchase. Please accept our apologies that you were unhappy with the price but thank you for taking the time to bring it to our attention.

Rated 5 out of 5 stars

Good price

Good price, excellent service, went beyond the call whilst I went to the local hospital

September 15, 2023
Rated 5 out of 5 stars

Great tyres

Great tyres, great price, quick and efficient fitting, two lost pressure over night but rectified the next day. One still going soft so will need to get that checked out again. Overall very pleased with the service.👍

September 4, 2023
Rated 1 out of 5 stars

Follow up to 'Appalling Service', Bedford Branch

Thank you for responding to my 1-star review of your Bedford branch (7th September).
1. The Bedford Manager has of course my email address and phone contact details. I have carefully checked BOTH (and yes.. the Spam Box too..) and can assure you that ‘Steve’ or whoever the manager is has NOT contacted me at any time. So, either he is being dishonest with you, or you are being dishonest with me… or, possibly, both..
2. I did ring your office on Wed 7th September around 11am (40 minutes after the incident) to complain, so that, plus the review, should not necessitate me ringing your office once more to raise my ‘queries’ should it? Got no response from that phone call in any event.
3. Not sure why you have referred to ‘reviewing CCTV footage’… unless it included audio recording (which it won’t..) it is not likely to take your understanding of events any further is it?… the incident was ‘verbal’ and you would not be able to hear what either of us said. Incidentally, are you as a business compliant with the legal requirements of cctv? I suspect not.
4. At ‘4.2’ Bedford has the lowest customer satisfaction rating of any of your branches other than Crawley at ‘4.1’. If you look at the 1* ratings for Bedford between the present and 2019 deliberate ‘unhelpful’ service plus attempts to overcharge customers are the two most common themes… witness as examples:
• ‘Charlie’ 20/12/22
• John Dye 13/07/23
• Marcio Garcia 15/06/23
• Mark Owen 05/03/22
• Iam 2/11/21
• David Whittington 15/02/22
• Carl 13/09/19
The common factor in all this (with the possible exception of ‘Carl’) is your current Manager at your Bedford branch…
5. Despite this you are still standing behind this guy who is costing your business money. It would therefore be futile to contact you further.

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered tyres on line easy to do booked day and time to be fitted .turned up new tyres were waiting tyres were fitted great service

July 31, 2023
Rated 1 out of 5 stars

I had scheduled a 9:30 appointment and…

I had scheduled a 9:30 appointment and arrived at the center promptly. Upon arrival, the individual in charge informed me that they could not change my tires at that time and I would need to wait an additional 45 minutes. I was dissatisfied with my experience overall, particularly given the extended wait times. Ultimately, the work was completed by 11:30, which forced me to reorganize my schedule for the day.

July 26, 2023
Just Tyres - Bedford logo

Reply from Just Tyres - Bedford

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to receive a one star review. Having spoken to the team at the centre and unfortunately, due to another job overrunning, there was a delay in your appointment and we apologise for any inconvenience caused as a result. This can happen very occasionally and we do ask the team to keep customers up to date on timings and also offer alternatives if customers are unable to wait. Please be assured that this is not our normal level of service but we would like to thank you for taking the time to bring this matter to our attention.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient - 4 tyres changed in less than an hour. Booked my appointment and paid for the tyres online and so I just had to turn up at the centre at the appointment time. Friendly guys there too

July 23, 2023
Rated 1 out of 5 stars

Waste of time

I booked a tyre check. I visited the garage, the man in reception came out looked at my car from 6 foot away and said I need 4 tyres. He then quoted £600 ,I said I had seem them cheaper but he wasn't that bothered and may no attempt to do a deal . Waste of time

July 4, 2023
Just Tyres - Bedford logo

Reply from Just Tyres - Bedford

Thanks for taking the time to leave a review for our company. We strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments, which have been passed onto the teams Divisional Manager. We'll talk to the team directly and address any additional training needs that may be required in terms of the tyre safety check and thank you for taking the time to bring this matter to our attention.

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