Just Tyres - Crawley Reviews 

438
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TrustScore 4 out of 5

4.1

Unit 6 Forgewood Industrial Estate, Gatwick Road, RH10 9PG Crawley, England, GB

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See what reviewers are saying

Rated 3 out of 5 stars

I booked an appointment for 4 o'clock on the 23rd of October. I arrived 10 mins early only to find that they were running late. I ended up waiting until 5 o'clock before they started fitting two ty... See more

Rated 5 out of 5 stars

Would highly recommend this garage for their excellent customer service and attention to detail. I have have been a customer here for several years on and off and always found the staff to be friendl... See more

Rated 5 out of 5 stars

I visited the Crawley branch in West Sussex today. I didn’t have an appointment but I had a flat tire and needed to get to work. I was fitted in to what was obviously a busy day. The staff was busy bu... See more

Rated 5 out of 5 stars

Just Tyres in Crawley continue to prove why they’re the only place I trust for my car. I fitted four new tyres today and, as always, the professionalism, genuine kindness, and quality of service w... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 6 Forgewood Industrial Estate, Gatwick Road, RH10 9PG, Crawley, England, United Kingdom

  • 01293531578

4.1

Great

TrustScore 4 out of 5

438 reviews

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This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(438)

3,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent from start to finish

Everyone was really helpful and answered long my question, I dealt with Connor who was an absolute legend. Would definitely recommend just tyres in Crawley and will definitely be coming back when I need the back tyres done

March 11, 2026
Rated 5 out of 5 stars

I was having a tyre replaced and there…

I was having a tyre replaced and there was an issue with removing the pressure indicator on the valve. The guy who was working on the job went out of his way to carefully remove the indicator which had seized on the valve. Very helpful service!

February 25, 2026
Rated 5 out of 5 stars

Definitely use again

Really prompt booking, friendly staff, flexibility around some issues that arose on the day, and great communication and good humour all the way through the fitting.

February 20, 2026
Rated 3 out of 5 stars

Competitive pricing but beware of being charged for work that is not required.

Price for 2 new tyres was competitive.
However, within 5 minutes of commencing fitting the technician came in and claimed my tracking needed adjusting, which was a cost option. I'd checked the 7-year old tyres prior to taking the car in and there was no uneven wear visible, nor any vibration or wobble, so I declined. On completion I went into the garage and asked to see the old tyres but was told they'd already been thrown away, which they hadn't, I could see them behind the technician. I then inspected the old tyres and found the wear pattern was entirely consistent and normal.
Additionally, I had no wheel vibration prior to, or on the journey to have the tyres changed, but do since the new tyres were fitted, albeit minor.
I have no issues with the price of the new tyres but less impressed by the attempt to charge for work that was highly unlikely to have been required at the time.

October 31, 2025
Rated 4 out of 5 stars

Very reliable and good price

Very reliable and good price. It was a shame I had to wait an hour and a half, due to staff shortages, even though my appointment was pre booked. Felt sorry for the 2 guys working last Saturday, as they were under so much pressure, but we're apologetic about the wait

February 6, 2026
Rated 3 out of 5 stars

Ground team are great! Head office..not so

The team on the ground are amazing. But the head office and those incharge of purchasing are not. Twice now, ive purchased tyres online and twice they have not been delivered on time. Both times i have given ample time.for them to arrange for tyres to be delivered to the depot of my choosing and both times they have not been delivered on the date requested. I have also been booked for 1930pm when they shut at 1700pm! When my text said I was booked in for midday, the time I chose! Like I said, the ground team are great! Helpful, understanding when things go wrong...it's just those above them

February 5, 2026
Rated 1 out of 5 stars

Bad first time experience, Unprofessional.

The guy in charge seems rude and unprofessional, He stained my seat with his greasy clothes and when I told him to use a seat cover he just ignored me. The valve cover for the front tyre was not replaced. I'm not happy about the service because it is disappointing when a friend recommended me.

January 20, 2026
Just Tyres - Crawley logo

Reply from Just Tyres - Crawley

We are sorry your experience did not meet expectations. This is not the level of service we aim to provide, and we’ll be discussing it with the team to make improvements. Thank you again for sharing your feedback, it’s truly appreciated. If there’s anything else you’d like to share or discuss, please don’t hesitate to get in touch with us on 01908 634 700 or email customerservices@justtyres.com.

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