Just Tyres - Crawley Reviews 

438
•
TrustScore 4 out of 5

4.1

Unit 6 Forgewood Industrial Estate, Gatwick Road, RH10 9PG Crawley, England, GB

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See what reviewers are saying

Rated 3 out of 5 stars

I booked an appointment for 4 o'clock on the 23rd of October. I arrived 10 mins early only to find that they were running late. I ended up waiting until 5 o'clock before they started fitting two ty... See more

Rated 5 out of 5 stars

Would highly recommend this garage for their excellent customer service and attention to detail. I have have been a customer here for several years on and off and always found the staff to be friendl... See more

Rated 5 out of 5 stars

I visited the Crawley branch in West Sussex today. I didn’t have an appointment but I had a flat tire and needed to get to work. I was fitted in to what was obviously a busy day. The staff was busy bu... See more

Rated 5 out of 5 stars

Just Tyres in Crawley continue to prove why they’re the only place I trust for my car. I fitted four new tyres today and, as always, the professionalism, genuine kindness, and quality of service w... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 6 Forgewood Industrial Estate, Gatwick Road, RH10 9PG, Crawley, England, United Kingdom

  • 01293531578

4.1

Great

TrustScore 4 out of 5

438 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(438)

3,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

I visited the Crawley branch in West Sussex today. I didn’t have an appointment but I had a flat tire and needed to get to work. I was fitted in to what was obviously a busy day. The staff was busy but welcoming and polite. I witnessed them deal with an agitated customers with professionalism and a calm manner. Better than I would have done!! Overall a great experience and I would highly recommend and visit again. Particularly would like to highlight one member of staff that was very high in energy and attentive to all his customers.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, ordered online, very easy, great price. Appointment booked, on time, fitted quickly, couldn’t fault in any way.

January 14, 2026
Rated 5 out of 5 stars

A good experience

Welcoming, efficient and capable employees. The price was good too.

A special mention for Gary, who I believe carried out fitting the four new tyres.

January 12, 2026
Rated 4 out of 5 stars

Was cheapest in local area with discount deal

Booked car into have all 4 tyres done. Easy to book online with lots of available time slots. I used the £5 off per tyre discount code that made them the cheapest in the local area. Took about 45mins and then was on my way. Only issue was the air in the front 2 tyres was not quite enough for the rating of the car so made the tyre warning light appear on the drive home so just checked them and pumped them up to the right level and they are fine now.

January 6, 2026
Rated 1 out of 5 stars

My experience is very bad.

My experience is very bad.

He was a gentleman and very rude.

They treated me badly, and they didn't do their job properly because the next day the car didn't have air conditioning; I had to go to another shop.

January 8, 2026
Just Tyres - Crawley logo

Reply from Just Tyres - Crawley

Thank you for the feedback, and we're sorry to hear you had a disappointing experience. That’s not the level of service we aim to provide, and we’d like the chance to understand what went wrong and see if we can make it right. Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and share any details that might help us investigate this further.

Rated 2 out of 5 stars

I had a new tyre fitted today at Just…

I had a new tyre fitted today at Just Tyred in Cawley, and unfortunately, my experience was disappointing. When I booked online, I was promised several complimentary services, including a Free Front Brake Visual Health Check, Free Tyre Safety Check, and Free Battery Check. However, after the tyre was fitted, none of these services were completed. When I inquired about this, I was told that they weren't included in the quote and was directed to the garage next door.

Additionally, I questioned whether the balancing for my other wheels, which I had paid for, was even done. The overall disorganization in the garage left me frustrated. I cannot recommend this service based on my experience.

January 2, 2026
Rated 5 out of 5 stars

First time using Just Tyres - very satisfied

First time using Just Tyres and I was very happy with the service. Easy to use wevsite, to place the order and choose location and time. Very competitive prices will definitely use again.

January 2, 2026
Just Tyres - Crawley logo

Reply from Just Tyres - Crawley

Thank you so much for taking the time to leave this great feedback. We’re really pleased to hear your first experience with Just Tyres was a positive one. We appreciate your recommendation and look forward to seeing you again in the future.

Rated 1 out of 5 stars

My appointment was booked at 10.00am…

My appointment was booked at 10.00am only to be told on arrival that it was at 10.30am ?
Just discovered the wrong size of has been fitted, car failed MOT, very disappointed they didn’t even check the size of the tyre before fitting it !

December 7, 2025

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