Just Tyres - Daventry Reviews 376

TrustScore 4.5 out of 5

4.4

Unit 2 High March, Long March Industrial Estate, NN11 4HB Daventry, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Good selection of tyres online & prices were cheaper for the same tyres elsewhere. On the day they seemed short staffed as only 1 guy was fitting tyres & also dealing with the desk & phone. He did ve... See more

Rated 5 out of 5 stars

Excellent price. Information given about moving from to back after 10,000 miles as had all 4 tyres replaced. (Not a 4 wheel drive). Booked on line. Took longer than was expected but pleasant staff.

Rated 4 out of 5 stars

Good website, ordering online was easy. First order was being delivered to garage, guys kept me in touch when delivery had arrived. Fitted in the promised timescale. Second tyre ordered a few days lat... See more

Rated 5 out of 5 stars

The tyres were available at short notice after being let down elsewhere, the pricing was keen and all taken care of online. The fitters there were enthusiastic, helpful and did an amazing job sortin... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 High March, Long March Industrial Estate, NN11 4HB, Daventry, England, United Kingdom

  • 01327272717

4.4

Excellent

TrustScore 4.5 out of 5

376 reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Good website.

Good website, ordering online was easy. First order was being delivered to garage, guys kept me in touch when delivery had arrived. Fitted in the promised timescale. Second tyre ordered a few days later. Appointment took 30 mins longer than expected as only two guys working. The fitter did a full check including torque, tyre pressure on all tyres. Good job worth the wait.

October 3, 2024
Rated 1 out of 5 stars

Booked online then they changed to a…

Booked online then they changed to a cheaper tyre and did not offer the correct refund.
Booked 9.30 fitting took over 1hr to fit 2 tyres.

September 12, 2024
Just Tyres - Daventry logo

Reply from Just Tyres - Daventry

Hello, Thank you for taking the time to leave a review for our company. I am sorry that you was not satisfied with the service that you have received, your feedback has been passed on the the team. I have looked in to your order and can confirm that the refund that you received was the correct amount.

Rated 5 out of 5 stars

Just Tyres were the cheapest tyres for my TTS.…

Just Tyres were the cheapest tyres for my car and their Daventry depot is fairly close to my home.I have shopped for tyres from them many times in the past and this time they did not disappoint.Very pleased but their customers waiting room could be cheered up a bit.

September 9, 2024
Rated 1 out of 5 stars

Left the car at 3.30pm booking done in…

Left the car at 3.30pm booking done in advance, returned at 5.10 pm after walking for 30 min în heavy rain with 2 kids and they haven t even started doing my car.....left without tyres being done and cancelled my order

September 10, 2024
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Reply from Just Tyres - Daventry

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. We are unsure as to why your experience was not up to our normal high standard and for this we apologise. We have passed your comments onto our Divisional Manager and they will address with the team directly. Thank you for taking the time to bring this matter to our attention.

Rated 5 out of 5 stars

Really helpful as the staff were unable…

Really helpful as the staff were unable to remove a locking nut. They advised me of a local company who can remove locking nuts and they were great. Job done. I was also impressed with they way that the staff treated people who came in with minor issues and re-inflated a customers tyres and said to come back in a week and they would check the tyre pressures again.

August 29, 2024
Rated 1 out of 5 stars

Disgusted

Disgusted. You took money off me online for 4 top of the range tyres and tracking , which you could not complete as you didn’t have the machine to do the tracking. I was told to find another garage to do the part of tracking JT couldn’t do, and to come back, so that JT could finish the job off. JT said I needed this doing asap as my tracking was badly out. Plus, after paying upfront for my slot for JT to do my tyres and tracking, drop in customers had priority over me. I will never go to JT again andI certainly will not recommend them.

August 23, 2024
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Reply from Just Tyres - Daventry

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your review. Unfortunately from the details given we are unable to locate your sale, we would be grateful if you could contact us on either 01908 634700 or customerservices@justtyres.com to allow us to get back in touch if you require any further help.

Rated 2 out of 5 stars

Disappointing waited far too long

I booked an appointment a couple days ahead and had a time slot for 12pm. I arrived 10 minutes early for my appointment. I was seen at 12:50pm
And this was after me explaining that I needed to be away. I personally do not see the point in having an appointment booked if the employees cannot fit me in at the time booked.

August 17, 2024
Just Tyres - Daventry logo

Reply from Just Tyres - Daventry

We really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.
Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.

Rated 2 out of 5 stars

Why make an appointment when the staff…

Why make an appointment when the staff on site do not look at the car for 1 hour after the appointment time.

July 16, 2024
Just Tyres - Daventry logo

Reply from Just Tyres - Daventry

Thank you for taking the time to leave a review for our company, we strive to acheive a high level of customer satisfaction and so it was disappointing to read your comments. Unfortunately, on occassions, workload does run over but we do ask our team to keep you updated and give the opportunity to rebook the appointment if necessary, we are sorry if this was not the case and will ensure that your feedback is passed onto the team directly. Please be assured that this is not our normal level of service and we would like to thank you for taking the time to bring this matter to our attention.

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