Just Tyres - Daventry Reviews 

387
TrustScore 4.5 out of 5

4.3

Unit 2 High March, Long March Industrial Estate, NN11 4HB Daventry, England, GB


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Rated 5 out of 5 stars

Urgently needed a tyre due to puncture within hour of ringing asking for price and fitting done within hour! Also check other tyres which needed replacing and came back days later got new fronts sorte... See more

Rated 5 out of 5 stars

I purchased a replacement tyre for my caravan and booked an appointment to have it fitted using the online service for 9:00am. I arrived just befor nine and was greeted by a curteous staff member w... See more

Rated 5 out of 5 stars

Ordered my tyres and booked online.. arrived early to my fitting appointment but they got stuck in straight away.. I drove it in and within no time both front wheels off and they fitted my tyres.. al... See more

Company replied

Rated 4 out of 5 stars

Good selection of tyres online & prices were cheaper for the same tyres elsewhere. On the day they seemed short staffed as only 1 guy was fitting tyres & also dealing with the desk & phone. He did ve... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 High March, Long March Industrial Estate, NN11 4HB, Daventry, England, United Kingdom

  • 01327272717

4.3

Excellent

TrustScore 4.5 out of 5

387 reviews

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Replied to 20% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(387)

3,740 reviews in the last 12 months

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Rated 1 out of 5 stars

Disgusted

Disgusted. You took money off me online for 4 top of the range tyres and tracking , which you could not complete as you didn’t have the machine to do the tracking. I was told to find another garage to do the part of tracking JT couldn’t do, and to come back, so that JT could finish the job off. JT said I needed this doing asap as my tracking was badly out. Plus, after paying upfront for my slot for JT to do my tyres and tracking, drop in customers had priority over me. I will never go to JT again andI certainly will not recommend them.

August 23, 2024
Just Tyres - Daventry logo

Reply from Just Tyres - Daventry

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your review. Unfortunately from the details given we are unable to locate your sale, we would be grateful if you could contact us on either 01908 634700 or customerservices@justtyres.com to allow us to get back in touch if you require any further help.

Rated 2 out of 5 stars

Disappointing waited far too long

I booked an appointment a couple days ahead and had a time slot for 12pm. I arrived 10 minutes early for my appointment. I was seen at 12:50pm
And this was after me explaining that I needed to be away. I personally do not see the point in having an appointment booked if the employees cannot fit me in at the time booked.

August 17, 2024
Just Tyres - Daventry logo

Reply from Just Tyres - Daventry

We really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.
Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.

Rated 2 out of 5 stars

Why make an appointment when the staff…

Why make an appointment when the staff on site do not look at the car for 1 hour after the appointment time.

July 16, 2024
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Reply from Just Tyres - Daventry

Thank you for taking the time to leave a review for our company, we strive to acheive a high level of customer satisfaction and so it was disappointing to read your comments. Unfortunately, on occassions, workload does run over but we do ask our team to keep you updated and give the opportunity to rebook the appointment if necessary, we are sorry if this was not the case and will ensure that your feedback is passed onto the team directly. Please be assured that this is not our normal level of service and we would like to thank you for taking the time to bring this matter to our attention.

Rated 1 out of 5 stars

booked for 4 tyre change when arrived…

booked for 4 tyre change when arrived no tyres were available, told to come back next day at 10.30 not seen till 12 then only 2 tyres were in stock, then told other 2 in the next day and they would ring as soon as they are in! no call so had to chase head office who had no idea why this had happened and now have to wait 4 days before the tyres can be delivered and hopefully fitted. i will never be using these again very concerning head office and the daventry branch do not talk..

May 7, 2024
Rated 1 out of 5 stars

Two of my alloy wheels were badly…

Two of my alloy wheels were badly scratched

April 28, 2024
Just Tyres - Daventry logo

Reply from Just Tyres - Daventry

Thank you for taking the time to leave a review for our company, we strive to acheive a high level of customer satisfaction and so it was disappointing to read your comments. Please be assured that our Divisional Manager will be in touch with you to discuss the issue directly and thank you for taking the time to bring this matter to our attention.

Rated 5 out of 5 stars

Very helpful

Very helpful. Gave good advice and saved me having to buy a new tyre. I had already bought the tyre online and booked in to have it fitted. They advised that the damage to the sidewall was superficial and didn't warrant a replacement. Payment for the tyre was refunded by next day.

April 8, 2024
Rated 5 out of 5 stars

Very Helpful

The gentleman I dealt with couldn't have been more helpful in identifying the cause of a slow puncture, and in recommending the best fix.

April 13, 2024
Rated 5 out of 5 stars

Great service

Great service. I ordered the tyres the day before, with a time to get them fitted (I needed a particular type). I arrived on time and they were fitted very quickly. Ideal.

April 4, 2024

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