Just Wills & Legal Services Reviews 

277
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and exceptionally knowledgeable staff for providing very clear, thorough explanations and reassuring guidance throughout the entire process. Many people also deeply appreciate the prompt, efficient service and great communication when organizing their important wills and power of attorney documents. Some reviewers noted that legal terms and conditions can initially feel somewhat difficult to understand or resemble a complicated minefield. However, consumers additionally highlighted the wonderful convenience of arranging personalized home visits to easily sort out all their legal affairs in absolute comfort.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their professional and knowledgeable approach.... See more

Service

Users describe positive interactions with service, highlighting professional and knowledgeable guidance... See more

Customer service

Reviewers express high satisfaction and appreciation regarding customer service. Consumers consistently... See more

User experience

Customers had positive experiences with user experience, reporting that the process was straightforward from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently arranged a Power of Attorney and the whole experience was handled with professionalism, clarity and genuine care. Everything was explained in simple terms, the process felt straightforward... See more

Company replied

Rated 5 out of 5 stars

We recently took out a will through Nick Bevilacqua and the whole process was smooth from start to finish. Really good communication and we appreciate the time he took to explain things through with u... See more

Company replied

Rated 5 out of 5 stars

My family has previously taken advice from your company through Richard Green. His calm, quiet and approachable manner made it an easy decision to contact him again. Richard’s home visits made... See more

Company replied

Rated 5 out of 5 stars

Thanks to Nic who has recently been a very helpful proffessional consultant to our whole family when dealing with wills and poa,which we knew little about.He is a very knowledgable friendly person to... See more

Company replied


Company details

  1. Legal Services
  2. Estate Planning Attorney
  3. Executor

About Just Wills & Legal Services

Written by the company

We are a team of specialist Will Writing Consultants and Solicitors who together, have provided advice to over 100,000 clients nationwide since 2013.


We provide a personal service and friendly advice to ensure you have all the information you need to make the right decision to protect your family after you've gone.


Speak to one of our Will Writers for a fixed-fee quote and 20-minutes free initial advice by completing this short online form (it takes less than a minute).

Contact info

4.9

Excellent

TrustScore 5 out of 5

277 reviews

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4.9

All reviews

(277)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great job done. Hassle free.

We used Jane V several years ago to help us with writing our first Will. Because of the exelant way that Jane dealt with that my wife and I felt that it would be a good idea to ask her to help us with the latest one.
She has done a great job. Nothing too much trouble, well done.

October 31, 2023
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Reply from Just Wills & Legal Services

Thanks Michael for the kind review. I will ensure that Jane sees it.

Rated 4 out of 5 stars

New wills

The solicitor we used explained everything fully and clearly. She was very prompt in responding and the whole process was quick and easy but thorough.

September 21, 2023
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Reply from Just Wills & Legal Services

Thank you Adrian for the kind review.

Rated 5 out of 5 stars

A professional and friendly service

Andrew Green was very professional but also very approachable and clear. He took his time and made the experience feel personal and tailored to our needs

September 25, 2023
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Reply from Just Wills & Legal Services

Thank you for the kind review. I will make sure the consultant sees it.

Rated 4 out of 5 stars

Just Wills - Splendid Service and Support on a number of…

Have used Just Wills on a number of occasions and have always found their services and response times to be first class.

Richard Green the Hereford Partner is most adept at listening carefully before apply his wealth of experience to arrive at a well reasoned and comprehensively explained solution.

Can therefore recommend unreservedly.

Tony Dowdeswell
Herefordshire

October 2, 2023
Unprompted review
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Reply from Just Wills & Legal Services

Many thanks for the review Tony, I will make sure that Richard sees it.

Rated 5 out of 5 stars

Will writing

5 Star response to enquiry + home interview to share wishes/Richard brilliant.

September 22, 2023
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Reply from Just Wills & Legal Services

Thanks for the great review. I will pass on to Richard

Rated 2 out of 5 stars

Charge wanted by "Just Wills" for destroying an old Will.

Much to our surprise today when my husband requested his Will be returned or destroyed by Just Wills as he has just made a new one elsewhere. The girl requested that he identified himself by sending photocopies of various items which we quite understood, but we didn't understand when she requested £36.00 for the privilege of destroying or getting his own property back. Even sending the will back by registered post would not have cost that.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Richard Green

Richard Green , Herefordshire, has been a great help to us in getting our wills and other documents in place. He has had a lot of patience explaining things to us and going over things until we were sure of our needs . Would certainly recommend him .

October 3, 2023
Unprompted review
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Reply from Just Wills & Legal Services

Thank you Janet for the kind review. I will make sure that it is seen by Richard.

Rated 5 out of 5 stars

So well presented,calm and so…

So well presented,calm and so informative its hard to imagine how better it could have been done,clean smart and pleasent,inteligent it was a treat to meet her

September 11, 2023
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Reply from Just Wills & Legal Services

Thank you Mr Carr. We are so please to have assisted you.

Rated 5 out of 5 stars

Dont put this important job off

Having been fleeced by solicitors in the past I chose Just Wills. There is a no nonsense approach, everything is up front and transparent. Their representative Natalie Clarke came to the house and explained everything without going into legal jargon. As with many people we have been putting off doing what is really an important job and now that it is done we feel a certain peace of mind. With the exception of the yearly subscription it is also reassuring to know that amendments can be made in the future without having to incur further costs.

September 11, 2023
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Reply from Just Wills & Legal Services

Thank you Carol for taking the time to review Natalie. I will make sure that she sees your review. We are very pleased that we were able to assist you.

Rated 5 out of 5 stars

Fantastic service and local

We had Just wills and legal services to do our wills and LPA's , Richard Green was fantastic, very knowledgeable and explained everything, we live in Hereford as does Richard so it was handy having somebody local to us to sort out the documents, I would recommend Richard to anyone.

May 8, 2023
Unprompted review
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Reply from Just Wills & Legal Services

Thank you Clive for the great review. I will pass on to Richard

Rated 5 out of 5 stars

Superb service!

My wife and I had our wills reviewed and then renewed by Richard Green based in Hereford. He was superb. Richard came to our house and made everything so easy. We didn't appreciate how out of date our wills had become. He was very professional and
I cannot recommend him highly enough. We have subsequently referred many of our friends and family to him.
THANK YOU Richard!

April 7, 2023
Unprompted review
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Reply from Just Wills & Legal Services

Thank you Mr Worthing for the super review. I will make sure that Richard sees it.

Rated 5 out of 5 stars

Thoroughly recommended

I was impressed by the service I received when making a new will. It was quick, efficient and helpful. Yvonne, the Estate Planning Consultant who came to my house, was extremely pleasant and knowledgeable, and was able to answer all my questions. It was a pleasure to do business with her.

On the basis of this I'd thoroughly recommend Just Wills & Legal Services, and have already done so to a friend.

July 10, 2023
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Reply from Just Wills & Legal Services

Thank you Pauline for the kind review. We are really glad to have helped

Rated 5 out of 5 stars

Yulia - excellent service

Yulia came to my home to take our Wills / Trust. She was professional, personable and very knowledgeable. She was able to answer all of our questions and explain in layperson’s terms any complicated aspects of the Wills and Trust. It will help a great deal if you write down and pass to Yulia the FULL details of any beneficiaries, wishes etc. This saves time and makes it much easier for all concerned. I thoroughly recommend Yulia and would have no hesitation in asking her to represent me in the future.

April 12, 2023
Unprompted review
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Reply from Just Wills & Legal Services

Thank you Julian for the super review. I will make sure that it is passed to Yulia.

Rated 5 out of 5 stars

We received a great service and made…

We received a great service and made the challenging task less daunting and dealt with in a considerate and personal way. Highly recommended.

July 6, 2023
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Reply from Just Wills & Legal Services

Thank you Matt for the review. We are pleased to have assisted you.

Rated 5 out of 5 stars

Denise visited us at our own house to…

Denise visited us at our own house to discuss our wills and then returned a week or so later for us to sign and finalise the wills.

She was friendly and highly professional. Excellent Service.

June 12, 2023
Unprompted review
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Reply from Just Wills & Legal Services

Thanks for the review Mr Hayes. I will make sure that it is seen by Denise.

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