Just Wills & Legal Services Reviews 

277
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and exceptionally knowledgeable staff for providing very clear, thorough explanations and reassuring guidance throughout the entire process. Many people also deeply appreciate the prompt, efficient service and great communication when organizing their important wills and power of attorney documents. Some reviewers noted that legal terms and conditions can initially feel somewhat difficult to understand or resemble a complicated minefield. However, consumers additionally highlighted the wonderful convenience of arranging personalized home visits to easily sort out all their legal affairs in absolute comfort.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their professional and knowledgeable approach.... See more

Service

Users describe positive interactions with service, highlighting professional and knowledgeable guidance... See more

Customer service

Reviewers express high satisfaction and appreciation regarding customer service. Consumers consistently... See more

User experience

Customers had positive experiences with user experience, reporting that the process was straightforward from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently arranged a Power of Attorney and the whole experience was handled with professionalism, clarity and genuine care. Everything was explained in simple terms, the process felt straightforward... See more

Company replied

Rated 5 out of 5 stars

We recently took out a will through Nick Bevilacqua and the whole process was smooth from start to finish. Really good communication and we appreciate the time he took to explain things through with u... See more

Company replied

Rated 5 out of 5 stars

My family has previously taken advice from your company through Richard Green. His calm, quiet and approachable manner made it an easy decision to contact him again. Richard’s home visits made... See more

Company replied

Rated 5 out of 5 stars

Thanks to Nic who has recently been a very helpful proffessional consultant to our whole family when dealing with wills and poa,which we knew little about.He is a very knowledgable friendly person to... See more

Company replied


Company details

  1. Legal Services
  2. Estate Planning Attorney
  3. Executor

About Just Wills & Legal Services

Written by the company

We are a team of specialist Will Writing Consultants and Solicitors who together, have provided advice to over 100,000 clients nationwide since 2013.


We provide a personal service and friendly advice to ensure you have all the information you need to make the right decision to protect your family after you've gone.


Speak to one of our Will Writers for a fixed-fee quote and 20-minutes free initial advice by completing this short online form (it takes less than a minute).

Contact info

4.9

Excellent

TrustScore 5 out of 5

277 reviews

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4.9

All reviews

(277)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great service

A great , professional service to write our wills and also deal with probate for my late father.
Thank you Debbie

February 3, 2023
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Sue. I will make sure that Debbie sees this review.

Rated 5 out of 5 stars

We updated our wills with this company

We updated our wills with this company. Jane Villarreal came to the house, was extremely helpful and knowledgeable and made the whole process very straightforward. Based on our experience we would recommend using this company if you are writing/updating a will.

May 24, 2023
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thanks Sam for the kind review. I will make sure that it is shared with Jane.

Rated 5 out of 5 stars

truth one

professional helpful and take great care to ensure client has all the advise they need and followup.i would recommend them to a person who needs legal advise

March 11, 2023
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Reply from Just Wills & Legal Services

Thanks Mr Gray. We are happy to have helped.

Rated 5 out of 5 stars

Jane made the process very easy

We have just completed our Wills and Jane was extremely informative, gave excellent advise and made the whole process very easy, Would thoroughly recommend

May 10, 2023
Unprompted review
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Graham for the great review. I will make sure that Jane sees it.

Rated 5 out of 5 stars

Jane was helpful, informative and easy to talk to.

Your representative (Jane Villarreal) has just sorted out our wills and was really helpful, patient and knowledgeable in this complex area of the law. Jane explained everything clearly and kindly came back to respond to additional questions when we needed further clarification. A lovely person to deal with.

May 3, 2023
Unprompted review
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Reply from Just Wills & Legal Services

Thank you Eleri for the lovely review. I will ensure that Jane sees it.

Rated 5 out of 5 stars

extremely helpful and informative

extremely helpful and informative. This really is a minefield if you do not have the correct and relevant knowledge. We feel much more confident that our wishes will carried out correctly

March 29, 2023
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Reply from Just Wills & Legal Services

Thanks Anthony for the great review

Rated 5 out of 5 stars

Just wills visited me at my…

Just wills visited me at my house,Natalie was very polite, she knew her stuff answered all of my questions (which there was many of) it was a pleasure speaking to her.

April 5, 2023
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Reply from Just Wills & Legal Services

Thank you for the great review. I will make sure Natalie sees it

Rated 3 out of 5 stars

The solicitor didn’t turn up for the…

The solicitor didn’t turn up for the signing of the wills,when I rang she didn’t seem to know she was supposed to be coming till she looked in her disruptive.had to reschedule and get the witness to come again.

April 6, 2023
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Sorry Ann that the experience wasn't as you expected. We hope that you are leased with the rest of the service

Rated 4 out of 5 stars

It met our expectations

February 27, 2023
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Reply from Just Wills & Legal Services

Thanks for taking the time to review us. We are happy to have assisted you

Rated 5 out of 5 stars

Jane went out of her way to help write…

Jane went out of her way to help write my partner's will, juggling an already busy schedule. She spent time understanding his wishes and expedited the sending of the draft will.

February 23, 2023
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you for the review Kathleen. I will make sure Jane sees it

Rated 5 out of 5 stars

Understanding

Understanding, patient and courteous

February 15, 2023
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you for the kind review

Rated 5 out of 5 stars

Draft Wills Service

Jane was very professional, courteous and explained everything clearly.

December 18, 2022
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Robert for the great review.
I will ensure that Jane sees it.

Rated 5 out of 5 stars

Jane Villarreal came highly recommend…professional and friendly

Jane Villarreal came highly recommended to us
Jane sorted out our wills nothing was to much trouble ..Jane could answer all our questions we threw at her was very professional from start to finish
Would highly recommend jane very friendly

February 14, 2023
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you Derek for this lovely review. I will make sure that Jane sees it.

Rated 5 out of 5 stars

Quick & Efficient

Quick & Efficient.
I wouldn’t hesitate to recommend this company.

February 9, 2023
Just Wills & Legal Services logo

Reply from Just Wills & Legal Services

Thank you for taking the time to send us this review. We are happy to have helped

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