kaegreel.com Reviews 176

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product quality, describing items as poorly made, flimsy, and cheap, often not matching the online descriptions. Customers frequently encountered issues with orders, including incorrect sizes, missing items, and long delivery times. The return policy was a major source of frustration, with many finding it difficult to return products or receive refunds, often due to demands for international shipping costs and tariffs. However, some customers also noted positive experiences, particularly regarding comfort and pain relief provided by certain footwear. These individuals found the shoes warm, comfortable, and true to size, with some even praising the customer service for assistance with orders.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product. Many consumers report receiving defective shoes... See more

Return policy

People report negative experiences with the return policy. Many customers found the return process difficult,... See more

Quality

Clients share negative opinions on quality, frequently reporting that products are cheaply made with flimsy... See more

Order

Customers express significant dissatisfaction with their orders. Many report not receiving their items,... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report significant difficulties in obtaining a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Kaegreel you're half top boots are terrible on rocks, I thought I was walking barefoot, there's no support in your shoe's. They look good in the picture online but in reality their no good. They may w... See more

Rated 1 out of 5 stars

Recieved sandals I paid $56 for and paid an additional $16 for shipping. The sandals arrived wrapped in cheap plastic and tape. They were poor quality and I tried to return them. The company insisted... See more

Rated 1 out of 5 stars

First off the size was wrong and tag labeled “46” instead of normal sizing number. Big time run around via email on requesting an exchange. Person stated they would give a $7 refund and 20% off if I w... See more

Rated 1 out of 5 stars

Sandals appeared to be shipped from China, not Michigan, based on unusable tracking info. They were never delivered. My recommendation is to buy from a known supplier no matter how good the price l... See more


Company details

  1. Shoe Store
  2. Activewear Store
  3. Clothing Store
  4. Shoe Factory

Written by the company

Kaegreel | Redefining Comfort with Every Step About Kaegreel At Kaegreel, we believe that true mobility starts from the ground up. We are a dedicated functional footwear brand specializing in innovative barefoot shoes and ergonomic designs tailored for the needs of older adults, travelers, and those seeking relief from chronic foot pain. Our mission is simple: to provide high-quality, wide-toe-box footwear that mimics the natural movement of the foot while providing the stability and protection needed for real-world adventures—from city cobblestones to rainy trails. Why Choose Us? Targeted Support: Designed specifically for the 45-65+ demographic, focusing on stability, sensory ground-feel, and ease of wear. Pain Relief: Engineered to help alleviate discomfort from conditions like bunions, plantar fasciitis, and balance-related challenges. Direct-to-Consumer Value: By operating as an independent brand, we deliver professional-grade craftsmanship at a fair, accessible price. Dedicated Advocacy: Our support team, including favorites like Tina, is committed to ensuring every customer finds their "perfect fit" through personalized service and flexible solutions. Our Commitment to You We understand that international shopping requires trust. At Kaegreel, we don't just sell shoes; we stand behind them. Whether it’s navigating a sizing question or resolving a shipping "oops," our team is empowered to provide graceful, swift, and fair resolutions. Experience the Kaegreel difference today—where innovative foot health meets timeless style. Quick Links Explore Our Collection: [www.kaegreel.com] Sizing Guide & Support: service@kaegreel.com Our Story: https://kaegreel.com/pages/about-kaegreel-com


Contact info

1.7

Bad

TrustScore 1.5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 26% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

China don’t deliver, save your money

Order some shoes a month ago. Sent an email asking when would I be receiving my order. They replied that due to shipping issues their orders are running late.
If I knew they were coming from china I would never have ordered them.
Won’t refund the purchase.
Looks like China put it to us again.
Next time I’ll read the reviews on the website before I buy anything.

January 9, 2024
Unprompted review
Rated 1 out of 5 stars

I would rate lower if I could

I would rate lower if I could! I ordered these boots over a month ago and THEY ARE STILL IN CHINA. Exactly why I try to not order from Chinese companies. They hid it very well. I have tried to reach out and always get some BS form response. Do NOT order from here!!! Frustration ALL AROUND!!!

December 20, 2023
Unprompted review
Rated 1 out of 5 stars

This company are fraudsters

This company are fraudsters. Their sizing is way off. Customers that order their typical size get a shoe that is at least 2 sizes too small. When I attempted to return them, they pointed to their return policy stating that shipping for ordering the wrong size is bore by the customer. The problem is that they ship their products from China. Further, I didn’t order the wrong size. I ordered my correct size in every shoe. When I sent them a picture of an UGG size 9 boot compared to their “size 10” boot, their boot is clearly much much smaller. They proclaim their sizing is correct and that I have to pay to send it back. And they had the audacity of trying to give me a “discount” to purchase a new pair. Do NOT order from them.

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

More Chinese scammers

More Chinese scammers. I ordered 30+ days ago, so I emailed support....after a week they sent me a tracking number which shows NO package has been picked up. They will not refund, nor cancel my order....they are still blaming the pandemic for slow shipment, but it never left. I urge you to save yourself the headaches and buy something else. This is the most blatant scam I've run into online. RUN from Kaegreel.

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

Dishonest Seller Do NOT buy from them

Ordered size 44, way tooo small, could not even get my foot in. Would maybe fit a child.
Contacted them, they offered a $4 discount if I gbought more but no refund.
They refuse to give a refund.
Most online reviews say the same, they have their sizing completely wrong and refuse refunds

December 13, 2023
Unprompted review
Rated 1 out of 5 stars

unsatisfied

tried several times to purchase driving shoes, company does not answer my inquiries, "contact us"not working,
tricky website not allowing to use promised 10%off first purchase, difficult to change/update my credit card expiry date

December 1, 2023
Unprompted review
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