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kahunas.io Reviews 445

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TrustScore 5 out of 5

4.8

Software Company
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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, patient, and helpful support, making interactions pleasant and informative. Many highlight the exceptional customer service, noting the team's ability to clearly explain features and resolve issues efficiently. The app itself is frequently described as easy to use, intuitive, and a valuable tool for managing clients, with many appreciating its comprehensive features and branding options. However, some people were dissatisfied with the app's performance, citing issues like confusing dashboards, difficulty uploading pictures, and problems with food recognition. A few other people also felt that the customer support response times were slow, and that the app's interface was problematic, making it hard to extract information.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising the team for their... See more

Customer service

People report positive experiences with customer service, consistently describing it as 5-star, amazing, and... See more

User experience

Customers generally report positive experiences with the user experience, finding the app easy to use,... See more

Application

Clients share positive opinions on the app, with many finding it easy to use and intuitive, even for those... See more

Service

Reviewers mention positive feedback about service, consistently praising the helpfulness and knowledge of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a total techno-phobe and someone who has never used an app before, I can happily report that Kahunas is pretty easy to use. Although I'm not using all it's features, it does what I need it to do. I... See more

Company replied

Rated 5 out of 5 stars

I've looked at a few apps but never quite found what I wanted - mostly the dashboards were confusing and not very easy to use. I've just had a great introductory call with Pam, who very quickly helped... See more

Rated 5 out of 5 stars

I had a meeting with Mijara to get help with a few questions about Kuhan’s app, particularly around client check-ins and tracking workout progress. Mijara was extremely kind, patient, and helpful, pro... See more

Rated 5 out of 5 stars

We booked a call to get some of our questions answered and Mijara was able to answer our questions AND show us some features that she thought would be helpful - and we were SO excited that she did bec... See more

Company details

  1. Software Company

Written by the company

Kahunas is an online coaching platform for personal trainers & coaches to manage their coaching clients. We are a community driven company where our coaches and personal trainers can decide what we create next to keep improving our platform for their coaching needs and clients.

Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Shortform Contact

Shortform Contact!
Really happy to see the close contact you can have on the platform to sort things out.

The program itself runs great, and if any issues occur they are there to help and fix it.

Trying out the program as a coach, with the option of canceling if it does not fit our needs.
Great to be able to try it and see!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Rebecca was able to offer solutions…

Rebecca was able to offer solutions that suited our needs specifically. We are just beginning to use this app so a comprehensive run through was given and also tailored advice - exactly what we need! Thank you :)

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had a meeting with their…

I recently had a meeting with their support staff, and it was a fantastic experience. They were incredibly helpful, answered all my questions thoroughly, and made sure I felt confident moving forward. Their professionalism and support exceeded my expectations.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Pam was great on the call this morning

Pam was great on the call this morning. We covered a lot of ground and she answered all of my (occasionally dumb) questions patiently, demonstrating great knowledge of her subject matter - many thanks 👍

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Kahunas customer service is excellent

Kahunas customer service is excellent. They answered all questions I had asked about & made everything super simple.

I also love the app, it’s simple to use & user friendly & is helping my clients achieve the best health & fitness results.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Rebecca was incredible!

Rebecca was incredibly helpful and kind during our 45-minute call. She was not only clear and thorough but also very knowledgeable, answering all my questions with ease. She went above and beyond my expectations, offering insights and advice that gave me a real confidence boost in setting up my online platform. I truly appreciate her support—its made a huge difference already!

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

When in trouble..."Holla for a Pam"

Right from the outset, Pam had a great appearance & attitude, and I knew I was in the right place.
I am hopeless with tech, probably even worst than hopeless lol.
Pam was extremely patient and walked through every step at my pace, and even went back over anything I didn't pick up on the first time.
Her knowledge and ability to be able share her knowledge was of highest standard.
Mark if all your employees are like Pam, Kahunas is going to continue move away from the competition..

Brett

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Super friendly and helpful!

Rebecca was really friendly, helpful and informative during our call this morning. She explained everything in detail, and answered my questions and queries. If you want to learn more about the platform, and how to get the most out of it, I definitely recommend booking in a call!

November 11, 2024
Unprompted review

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