kahunas.io Reviews 445

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, patient, and helpful support, making interactions pleasant and informative. Many highlight the exceptional customer service, noting the team's ability to clearly explain features and resolve issues efficiently. The app itself is frequently described as easy to use, intuitive, and a valuable tool for managing clients, with many appreciating its comprehensive features and branding options. However, some people were dissatisfied with the app's performance, citing issues like confusing dashboards, difficulty uploading pictures, and problems with food recognition. A few other people also felt that the customer support response times were slow, and that the app's interface was problematic, making it hard to extract information.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising the team for their... See more

Customer service

People report positive experiences with customer service, consistently describing it as 5-star, amazing, and... See more

User experience

Customers generally report positive experiences with the user experience, finding the app easy to use,... See more

Application

Clients share positive opinions on the app, with many finding it easy to use and intuitive, even for those... See more

Service

Reviewers mention positive feedback about service, consistently praising the helpfulness and knowledge of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a total techno-phobe and someone who has never used an app before, I can happily report that Kahunas is pretty easy to use. Although I'm not using all it's features, it does what I need it to do. I... See more

Company replied

Rated 5 out of 5 stars

I've looked at a few apps but never quite found what I wanted - mostly the dashboards were confusing and not very easy to use. I've just had a great introductory call with Pam, who very quickly helped... See more

Rated 5 out of 5 stars

I had a meeting with Mijara to get help with a few questions about Kuhan’s app, particularly around client check-ins and tracking workout progress. Mijara was extremely kind, patient, and helpful, pro... See more

Rated 5 out of 5 stars

We booked a call to get some of our questions answered and Mijara was able to answer our questions AND show us some features that she thought would be helpful - and we were SO excited that she did bec... See more


Company details

  1. Software Company

Written by the company

Kahunas is an online coaching platform for personal trainers & coaches to manage their coaching clients. We are a community driven company where our coaches and personal trainers can decide what we create next to keep improving our platform for their coaching needs and clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Impressions from free trial

Great support team that are quick to answer questions and help you navigate around the app. Systems are simple and effective to use and I like that they are continuously adding features. A more extensive nutrition element (e.g. being able to provide both meal plans and macros at the same time, pre loaded recipes etc) would make the app bang on!

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Expert Customer Service

Pam was great! I'd called to check on the status of my branded app which she answered quickly and simply. Then she went above and beyond to show me how to start onboarding clients and getting my business setup in Kahunas even without me asking or knowing to ask. She asked questions, intuited what I needed and provided help that I didn't even know I need. Now I can get my clients started in the app 2 weeks earlier than I though. THAT is customer service, providing expert help to in-expert customers to improve product experience. An I could tell she knew her sh*t in the app, she wasn't just reading some script. Great experience!

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

From Start to finish Youssef Abdelaziz explained everything clearly and concisely
He was nice to speak to
Answered all my questions which I had
Took me through a live presentation to help showcase everything
Great experience overall
Thankyou sir

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excited

Very interesting call completed with Pam Sienes who done an amazing job of explaining and showing me everything Kahunas has to offer. I’m looking forward to setting it up!

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Game-Changing Platform!

I had a call with Yousef Abdelaziz today, and I’m beyond impressed with Kahunas.io! The platform is intuitive, well-designed, and packed with features that have already started streamlining my workflow. Yousef was incredibly helpful, taking the time to answer all my questions and ensuring I had a clear understanding of how to maximize the platform’s potential for my business.

What truly stands out is the level of support and dedication Kahunas.io offers. Yousef’s professionalism and attention to detail made me feel confident that I’m in great hands. Since signing up, my productivity has skyrocketed, and I can already see the positive impact on my business.

If you’re looking for a reliable, innovative, and user-friendly solution, Kahunas.io is the way to go. The team is top-notch, and the platform is worth every penny. Highly recommend it to anyone ready to take their business to the next level! 🙌

Thank you, Kahunas.io, and a special thanks to Yousef Abdelaziz for the outstanding service!

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

The platform is easy to use and the…

The platform is easy to use and the demo given by Pam made it even more useful and shared some insights that I had not discovered. I appreciate the carefully designed interface and the new features Kahunas is coming up with as shown in the Demo. I am excited to start my journey as a new coach and satisfied that I have a great team backing me in my success.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful session with Pam

It was great to have a sit down and go through the kahunas platform with Pam. She was really helpful and gave me plenty insights. Becoming a coach with kahunas is going to be allot easier thanks to the help from Pam.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great intro

Pam was fantastic, she really helped me understand all the features in the Kahunas software. She was also very willing to answer any of questions and veer off script.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Rebecca is Amazing!

Rebecca was so warm & knowledgable. I felt completely at ease during our call. Rebecca was super clear and I felt genuinely cared about me going ahead and moving forward with the app. I love coaching but am a little nervous about the technicalities of it all. Rebecca was so kind and supportive and I trust her when she says she will be available every step of the way as the aftercare has been fab also!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Feras

After contacting them, Feras was the man to guide me through the whole process of what was the best plan option for me and I’m very thankful for his offer. He was very helpful and also told me to book a call to get more information about how everything works. Great service!

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

i just had my call with Yousef

i just had my call with Yousef, he was very helpful. The app is so easy to navigate. I look forward to creating my app and scaling my business with kahunas

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Best Coaching App... Period

The app is super user friendly and the team are exceptional. I had a call with Pam and she was fantastic at explaining how to get the most out of the app for your clients. The team is always open to ideas put forward by the coaches who use the app and it is constantly being improved!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

How to use Kahunas

Very informative presentation on how the coaching app works. Rebecca was extremely helpful and knowledgeable. She was happy to answer any questions and suggest creative ideas. I would highly recommend.

December 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look