Kaizen Medical Reviews 

897
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally welcoming and friendly staff who provide thorough explanations, ensuring that everyone feels entirely at ease throughout their visits and medical treatments. People consistently praise the outstanding quality of the services provided, noting that all procedures are performed efficiently with great care and professional attention to detail. Visitors greatly appreciate the calm environment and reassuring approach, which guarantees a smooth, comfortable, and deeply satisfying journey from the initial consultation right through to the final results. Reviewers often mention how remarkably knowledgeable the team is, always offering honest and thoughtful advice tailored precisely to each person's specific individual needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally welcoming,... See more

Service

Customers had positive experiences with service, consistently praising the professional, friendly, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the amazing skincare... See more

User experience

People report positive experiences with user experience, highlighting professional and welcoming... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting warm welcomes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my Botox top-up with Emma yesterday and had five areas done. As always, she was so professional and caring throughout. What I really appreciate about Emma is that she gives you exactly what you... See more

Rated 5 out of 5 stars

The loveliest girls ever, genuinely the most welcoming, calming and safe environment. The best advice from real professionals who really know their stuff and truly care about what’s best for you as an... See more

Rated 5 out of 5 stars

I can’t rate this clinic highly enough. I’ve been coming here for regular Botox for almost 3 years and wouldn’t go anywhere else. Everyone is so warm and friendly (which isn’t always the case... See more

Rated 5 out of 5 stars

Went for a consultation today reference laser hair removal. All staff were extremely welcoming and friendly. Aspects of treatment was thoroughly explained and time was given for me to decide whether I... See more


Company details

  1. Medical Center
  2. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

897 reviews

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5.0

All reviews

(897)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A wonderful place that I highly recommend

I really enjoy my visits to Kaizen Medical. The staff are all very friendly, helpful and I don’t ever feel in any way judged. I have personally received treatments from Emma, Charlotte and Lucy and would rate each of them very highly and recommend them to anyone. They care about ensuring you are happy with the results of your treatment.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Hydra facial

I have had several Hydra facials at Kaizen all of which have been great experiences. The level of service is exceptional. The therapists are professional and friendly and are all passionate about their work. I would highly recommend Kaizen.
My skin has significantly improved in its texture and appearance. I look healthier and it feels great!

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

This was my first visit to Kaizen


This was my first visit to Kaizen. I was booked for a Hydra Facial. every step of the procedure was very well explained in great detail which I appreciated. It was a very relaxing experience and didn't feel rushed in anyway, we therefore had time to further discussed my skin concerns and are in the process of planning and costing a treatment programme. My skin felt lovely afterwards. I am looking forward to my future visits

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Mole check

I contacted the clinic because of a mole that had changed. Easy to book and good communication. Lovely staff, who put me at ease.
Good to have it checked and out and not have to go on a waiting list to be seen.
Would recommend.

June 3, 2025
Unprompted review
Rated 4 out of 5 stars

Nice to get an instant diagnosis

After a slight wait I was seen by the consultant who instantly told me what the problem was and what my options were. This is in complete contrast to my local GP who I managed to see after a 6 week wait who then just took a photo and sent off to the local hospital.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Hydrafacial

In my appointment I learnt all about chemical peels and then had a relaxing and effective hydrafacial. It felt good to give my skin this treatment and make sure it was super squeaky clean. Thanks so much!

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent experience all round.

Warm welcome and lots of info when booking which runs over to the welcome on arrival.
Lovely interior and very comfortable waiting area.
Dr was engaged in discussions and made not only a sensible plan for way forward but listened carefully and was empathetic.
An all round good experience and is well recommended.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Following the closure of the SKN…

Following the closure of the SKN clinics, I researched many other clinics hoping to find one that I trusted as much. I came across Kaizen in Warsash and after looking over their great reviews, I decided to call up to book a consultation. I can honestly say from the get go that the girls working in this clinic are second to none. Nothing has been too much to ask and they have all been beyond welcoming and kind. It certainly makes all the difference when deciding if you would like to return to the clinic. Every single staff member has been amazing but I would like to pin point Charlotte who has been doing my treatment. From the moment I stepped in, Charlotte was super friendly, she listened to exactly what my skin problem was and what It was that I wanted to achieve results wise. Charlotte decided on a course of treatment and even added an extra treatment in as part of a gift. She is super knowledgable and she has gone above and beyond in making me feel welcome in the clinic. She is definitely a credit to Kaizen. Thank you to all that work at Kaizen!!

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Hydra Facial

Danika always goes through the treatment before hand so I always know what is going to happen. She is so thorough and my skin looks amazing after my hydra facial.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Doctor Ashton skin condition

Saw Doctor Ashton for a skin condition that was unbearable. I don’t have insurance so this was a massive expense for me. Best decision though. He was thorough, informative and gave me solutions and some hope. Would 100% recommend.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Attended clinic to see Dr Ashton

Attended clinic to see Dr Ashton. I suffer from Health anxiety and had a mole looked at, Dr Ashton and his assistant nurse were extremely good with me and the state I was in over the mole. I have seen Dr Ashton in the past and he is honestly the best. The clinic is lovely and staff all really welcoming.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Consistently Outstanding Care from Dr. Richard Ashton

I would like to express my sincere gratitude to Dr. Richard Ashton for the exceptional care he has consistently provided to my husband and our family. This is not the first time we have come to him—we have seen Dr. Ashton several times over the years, and each experience has reaffirmed our trust and appreciation for his work.

Dr. Ashton combines deep medical knowledge with a kind, reassuring approach that always puts us at ease. He listens carefully, explains everything clearly, and truly treats his patients with respect and compassion. Most recently, he treated my husband with the same high level of dedication and professionalism we’ve come to rely on.

We feel incredibly fortunate to have a doctor like him and are deeply thankful for the excellent care he continues to provide. Thank you, Dr. Ashton, for your unwavering support.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Botox with Nurse Emma

I’ve been going to Emma for my Botox for the past year now, and I wouldn’t trust anyone else. What sets her apart is that she doesn’t just do the typical three standard areas like most practitioners. Instead, she takes the time to assess my whole face carefully, and treats exactly where it’s needed to achieve the best, most natural result. Every treatment feels completely tailored to me, and that’s why I keep coming back. Her attention to detail and genuine care make all the difference.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING

Wow! What a find. I would highly recommend this company. They are super professional, kind, and caring and explain everything so well. I have been here a few times for various things, and I can't rate them highly enough.

April 28, 2025
Unprompted review

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