Kamsons Pharmacy Reviews 3,842

I was at the surgery already and happened to ask the pharmacist regarding flu jab. I was able to have my flu jab on the spot. Excellent service as always. They are a great team always friendly and helpful.

This pharmacy in Bolton Road in my opinion must be the best.always so helpful and nothing to much trouble I big thankyou to all the brilliant Staff

The staff are very good at what they do very fast and efficient

Both the team in-store and the delivery team are always friendly and very helpful. I must single out Steve for special recognition - it is thanks to Steve that I am “still here” …he was dropping off my prescription and encountered me having an episode. He stayed with me until the ambulance service arrived!!

UPDATE: So, Kamsons replied and asked about discussions and which branch I was referring to. And I answered. And now, all they've done is reiterated what the original pharmacist said, and what I myself said, that it was all NHS rules, etc etc ad infinitum.

So now, when they've posted a supposedly caring response hoping to discuss matters, what they've actually done is highlight to me what I consider their own hypocrisy, which I will not ignore, and that's why I've posted this update.

Luckily for me, I paid for a private vaccination at Tesco's. I jokingly wondered if the "discussion" Kamson wanted was to offer to pay for it, which of course was ignored.

Jobsworths and hypocrites.

ORIGINAL POST
Refused a covid jab - I know of two other people my age (under 75) with no health issues who received it from other pharmacies no problem. Kamsons stuck strictly to the guidelines. I have chronic fatigue, NHS diagnosed, I retired four years early with ill health, lived on savings - because no one in this country, not the pharmacies, and not the NHS, cares about chronic ill health. If you break a leg, fine. Feel awful all the time? You're fine, our tests tell us so!

Technically, Kamsons have done nothing wrong. But they could have done what other pharmacists did, they just chose not to. I'll never use them again. The pharmacist said, at the end of our interview, "OK?" No. Not okay. Very upset and distressed. I'm glad they didn't use it against me and also refuse me a flu jab, but that's the best I can say.

Review is about Kamsons Pharmacy Warlingham - although staff are generally polite and friendly -their IT system and provision and delivery of regular medication is often chaotic, constant changing staff giving different information and regular excuses about problems with suppliers instead of making sure of keeping regular stock of regular prescriptions. Local GPs have also acknowledged frustrations by other patients. This did not happen with the previous Lloyds pharmacy that they took over. Seems Kamsons have become too big and focusing on cutting corners for the sake of profit.Have already moved supplier for one family member and now consideing doing the same for another. Kamsons please get your act together at the HQ where all the systems and decisons being made - its shambles at times, at the local level.

Plenty of availability,able to park, staff were friendly and efficient and I didn't feel the injection at all. All in all a very positive experience.

Painless flu vaccination. Very pleasant lady. Deducted one star for long wait.

I was desperate to find a specific medication for my partner and had contacted dozens and dozens of pharmacies by phone and email. Kamsons were one of the few that responded. Ana in particular stayed in touch with me and sourced 3 lots of the medication we were so desperate for! It's this kind of customer service - above and beyond - that is SO rare these days. We were so touched by the care and attention to our needs that was paid by the staff and Ana especially. We cannot thank them enough and will always be grateful to them. If I could give 10 stars, then I would. Absolutely fantastic.

Efficient, courteous and professional service in a calm and unstressed environment with very punctual appointment fulfilled by very understanding and helpful pharmacist.

This is quite the opposite of the arrogant, incompetent and deceitful "service" at the very stressful North Street Boots who deliberately injected me with the wrong vaccine last year and then lied about it !!!

The pharmacist was friendly and the injection didn’t hurt a bit! Also went in to see her on time.

Kamsons pharmacy Pound Hill This is the 4th time now this pharmacy has failed to deliver my medication,the time before this was only 5 months ago,this has resulted in my medication being late and having to go and collect it myself, the reason why I ask for home delivery is because I am disabled, yet again no apologies for the failing to deliver my medication I find these people need to go on a customer care course and learn how to treat customers, I can see why now alot of people are changing to online pharmacy where your medication is tracked and delivered by Royal Mail

I'd would thoroughly recommend Kamsons, they literally dug me out of the mire when I was having problems locating and ordering some expensive antibiotics, my local pharmacy could not get them, other pharmacies told me they would not stock them or order them, Kamsons had some which they supplied me and they ordered the remaining prescription amount.

I have used Kamsons before for a Flu vaccination, which is why I returned this year - it is the same as last time, namely, clean and efficient with polite staff.

No problems at all, appointment time spot on, Raina explained everything and asked questions.
Gentle and kind.

cheerful, attentive and helpful staff

Really kind and helpful staff.
Injection didn’t hurt at all!

Easy to book flu jab, appointment on time and very efficient. Ideal for someone working who needed to be in and out as soon as possible. Always use this pharmacy.

Very helpful and professional vaccinator, efficient, seen on time, thank you

The young man STEVE took my blood pressure reading at their Pulborough branch. He was very helpful and knowledgeable and also made me feel relaxed with his gentle manner.