Karma Sushi Reviews 422

TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

I highly recommend this restaurant if you are looking for top notch service and excellent quality sushi. I tried several items from the menu and each item was equally delicious. Not only was the taste... See more

Rated 1 out of 5 stars

I ordered take away sushi including 2 kids menu, but when I got home I saw that the drinks and the desserts were missing from both kids menus. I called the restaurant which said that they didn't have... See more

Rated 3 out of 5 stars

This place had a lot of heart. There were a lot of interesting decorations on the walls. The steak was a little dry. The service wasn't that good and the waitress was air-headed. This place deserves i... See more

Company replied

Rated 3 out of 5 stars

The sushi was top level and the packaging was great too. However the delivery service will get one star. 45 min late. Called Take Away and was in queue for 12 mins despite I was number 1 in... See more

Company replied

Company details

  1. Restaurant

Information provided by various external sources

Karma Sushi er en restaurantkæde af 6 restauranter, der specialiserer sig i smagsoplevelser af højeste kvalitet. Karma Sushi er i dag beliggende i København, Århus, Aalborg og Frederikshavn.


Contact info

2.8

Average

TrustScore 3 out of 5

422 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Waited 45minutes and had to ask them to…

Waited 45minutes and had to ask them to serve us what we ordered :-(
They had forgotten our table.

When we left, they made me pay another table’s bill, which was 400kr ekstra. Luckily they found out before we left and transfered my money back to me.

They didn’t serve the dish of eddemamebønner the way they promise in the menu. They forgot the mayonnaise. When I asked, they told me that it was identical with the menu. Well - no.

The food was delicious - but let’s face it - everything else was beneath criticism!

November 21, 2019
Unprompted review
Rated 5 out of 5 stars

New location for me, same great food

Went yesterday with my parents to the new location in Copenhagen city centre for the first time. It feels more spacious than before and I like the chairs. However, most important is the food: it was as delicious as before. Many places offer good sushi in Copenhagen but this one has the menus with really special things like lobster and caviar well presented and super tasty.

September 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent -beatiful and tasty sushi

Excellent -beatiful and tasty sushi, caviar etc.😋 And delicious Birthday cake and the staff came singin with the cake 🎶 the Happy Birthday song🎶😊 we had a wonderful evening at Karmasushi Frederikshavn

August 30, 2019
Unprompted review
Rated 1 out of 5 stars

At first glimpse looking like a real…

At first glimpse looking like a real nice sushi place, but was really a huge disappointment. A true no go !!!
The staff very uninformed, inexperienced - not knowing about any drinks or food, had to ask kitchen for every single detail....
Kitchen not equipped to acomodate people who only eat Gluten free,
not equipped to serve simple meals for children. The cocktails that was served ended up giving us a headache that lasted 24 hours.
Absolute useless, all name no brain..

August 23, 2019
Unprompted review
Rated 2 out of 5 stars

Was looking forward to the Signature menu, but...

Was looking forward to the Signature menu, which in itself was a good experience, but the slow and un-trained staff made the overall experience inadequate. 4 different waiters ensured a hectic atmosphere, and party sloppy servings with little timing. Why Chardonnay was served when Chablis was ordered remains unanswered, and finally having to leave the table after 15 min unattended in order to pay, made the experience overall disappointing.

April 10, 2019
Unprompted review
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Reply from Karma Sushi

Hi Rene

We are sorry to hear that our staff was inattentive and that caused you to have an overall disappointing experience.

We will improve ourselves and hopefully you will come and visit us again another time.

Have a nice day.

Best regards.
Frederik, Karma Sushi

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