Katalyst Health Reviews 2,485

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Had read lots of bad reviews but was desperate so booked an express test at Heathrow clinic anyway. The whole process was smooth and efficient. Kind man at front desk was helpful in explaining process... See more

Rated 5 out of 5 stars

Our group of 16 could not be more pleased with how wonderful Pooja and Kiera were to help us administer covid testing. Extremely efficient, kind and patient. We are grateful that Katalyst Health was a... See more

Rated 5 out of 5 stars

Great experience. Did our PCR tests at Nuffield health centre at 3pm and were expecting our results before midnight the following day. We had the results back quickly and efficiently within 3 hours of... See more

Rated 5 out of 5 stars

The service was polite, efficient and thoroughly professional. I needed a PCR test for next-day travel to Japan, which has its own peculiar rules, and they knew right away exactly what was needed. The... See more

Company details

  1. Diagnostic Center

Written by the company

Katalyst Health is a provider of rapid COVID testing throughout the UK. Our team has provided on-site rapid COVID testing for major studios, broadcasters, cruise ships, and airports.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Still waiting for refund

Cancelled and then booked a new session with lots of notice but I am still awaiting a refund of the original payment from August. No communication from email address or telephone

August 24, 2022
Unprompted review
Katalyst Health logo

Reply from Katalyst Health

Good evening Mr. Mann,

Thank you for taking the time in highlighting this issue with us.

While, our support email is operational every day of the week we were not aware you were still having this difficulty with this matter. Our last communication with you, was back in August for a rescheduling enquiry with no follow-up about your current problem.

I do apologise for the delay in regards to this but, I would like to ensure you that we will be sending you a new email with further information regarding your refund request.

If you ever require any further information or would like to ask any questions please, do not hesitate in emailing us anytime at: support@wearekatalyst.com, we will definitely be here to help.

Kind regards,

Support Team

Rated 5 out of 5 stars

Health Check up

I took part in a routine health check up. The process was quick, easy and smooth. The staff were all very friendly and gave good suggestions in accordance to the results. I thoroughly enjoyed it and would highly recommend to anyone who might want to have a routine check up or need COVID tests.

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Soho clinic

Soho clinic. I did the pcr test with Francesca Zanardi, that was a amazing experience! She was really professional, I arrived earlier than their opening time, and she still really happy to do the test for me. That helped me a lot with getting the result earlier. Really happy to meet her!

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Good and quick!

Very good experience. I just had to book my test in advance and go to the place. I was attended by Inga, she was very nice with me. I recommend it!

October 20, 2022
Unprompted review

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