Had read lots of bad reviews but was desperate so booked an express test at Heathrow clinic anyway. The whole process was smooth and efficient. Kind man at front desk was helpful in explaining process... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our group of 16 could not be more pleased with how wonderful Pooja and Kiera were to help us administer covid testing. Extremely efficient, kind and patient. We are grateful that Katalyst Health was a... See more
Great experience. Did our PCR tests at Nuffield health centre at 3pm and were expecting our results before midnight the following day. We had the results back quickly and efficiently within 3 hours of... See more
The service was polite, efficient and thoroughly professional. I needed a PCR test for next-day travel to Japan, which has its own peculiar rules, and they knew right away exactly what was needed. The... See more
Company details
Written by the company
Katalyst Health is a provider of rapid COVID testing throughout the UK. Our team has provided on-site rapid COVID testing for major studios, broadcasters, cruise ships, and airports.
Contact info
18 Soho Square, W1D 3QL, London, United Kingdom
- support@wearekatalyst.com
- katalysthealth.uk
Effectively stole my money - no result provided.
Booked next day test. Done on site (Covent Garden). Supposed to receive results by midnight next day.
Did not received anything. Emailed customer service per instructions. A week later and still no response. So as it currently stands they've defrauded me out of £40.
I was receiving confirmation emails of appointments so mitigated any of that excuse.
If you want to travel. Use someone else.
Quick and easy
No walk-in, no enquire number
I tried to walk-in but I was told they do not accept. I need to do online registration on site though the staff is helpful. On their web site there is no information about free one hour parking, no phone can enquire about the centre I was visiting. I parked in another carpark to walk there. Except for this administrative procedures, Otherwise, service there is good.
Great experience
Staffs are helpful and nice. The PCR test is gently done so fantastic all-round.
Receptionist was very kind and I was…
Receptionist was very kind and I was able to check it smoothly.
I was very happy to find Katalyst…
I was very happy to find Katalyst health for my covid test to travel, situated centrally in Covent Garden, very friendly and professional, best price, reassured me, results emailed within hours and all fine for travelling to Spain, I’ve returned now but will definitely use this service for future travels
Quick and simple test
Quick and simple test with quick result, no waiting beforehand.
A quick and easy process.
Quick and easy experience
Excellent service
Convenient location. Friendly polite staff who even printed our letter before we left. Easy parking and somewhere to have a coffee. Would certainly recommend.
Good job
Good job. Kind and professional staff. Result quickly delivered by e-mail. I am very satisfied by the job.
fast and perfect
Punctual as scheduled and helpful.
Great facility
Easy access, quick test, reasonable price, and kind communication. The clinic is a part of health training facility, and very clean. Thank you.
Very friendly and helpful staff.
Efficient and easy process
Very quick process and git results back within 2 hours. Though if using online form you have to scroll back to your date if birth. .if as old as me it takes some time! Overall very pleased with the whole process.
Reliable on results
I've used Katalyst before and always had my results as promised.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








