Had read lots of bad reviews but was desperate so booked an express test at Heathrow clinic anyway. The whole process was smooth and efficient. Kind man at front desk was helpful in explaining process... See more
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See what reviewers are saying
Our group of 16 could not be more pleased with how wonderful Pooja and Kiera were to help us administer covid testing. Extremely efficient, kind and patient. We are grateful that Katalyst Health was a... See more
Great experience. Did our PCR tests at Nuffield health centre at 3pm and were expecting our results before midnight the following day. We had the results back quickly and efficiently within 3 hours of... See more
The service was polite, efficient and thoroughly professional. I needed a PCR test for next-day travel to Japan, which has its own peculiar rules, and they knew right away exactly what was needed. The... See more
Company details
Written by the company
Katalyst Health is a provider of rapid COVID testing throughout the UK. Our team has provided on-site rapid COVID testing for major studios, broadcasters, cruise ships, and airports.
Contact info
18 Soho Square, W1D 3QL, London, United Kingdom
- support@wearekatalyst.com
- katalysthealth.uk
4.7
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great
Great, the attendant very helpful and kind. Super easy fast and uncomplicated.¹
September 13, 2022
PCR test 24 hr result
I booked a PCR test with 24 hr result. Overall a good experience, I arrived, did the test and the results were ready early morning the next day.
September 9, 2022
Very efficient and helpful.
September 13, 2022
The easiest part of my journey
This was as good an experience with a PCR test as one could have. All of the staff were pleasant and very helpful, checking my documents and making sure that my test documentation was appropriate to my destination. The report was delivered after a few hours, exactly what was promised.
September 13, 2022
Very welcoming
Very welcoming, polite reception and quick and professional handling the test
September 11, 2022
kindness support
adjusted test results for japanese format right away
I recommend katalyst health
September 12, 2022
Quick and easy
September 12, 2022
Quick
Quick, very friendly staff. As promised next day results without any delays. I would definitely recommend!
September 8, 2022
Heathrow team ran by Pooja
Pooja along side her team at Heathrow did an amazing job making us aware that we had the wrong test booked and she in theory saved our whole holiday. Cannot express how thankful I am to the team.
September 14, 2022
Unprompted review
Quick and easy
Quick and easy, we booked the wrong test by mistake but Pooja was very helpful making sure we had the right one for where we were travelling to and that we had the results back in time! Thank you so much again Pooja
September 14, 2022
Unprompted review
not very rigorous
The procedure is quick, cheaper comparing to other labs.
But, I went to the SOHO one to have a PCR test same day and the staff at the reception helped me with the swab (only did one nostril). Emmm...
And, My appointment was at 12ish but the 'sample collection time' was 11ish. I went back to the lab, as it is an obvious mistake. The staff said 'the technician who wrote the report is at a meeting now but we will make sure you get the correct report by today'. I didn't receive anything afterwards except emails asking me to give the company a review online. Here it is.
Was thinking to rate 1 star, but the test result is accurate (I had 4 more PCR tests when I got back to my homeland and all negative) , so, 2 stars.
August 31, 2022
The staff at Katalyst were exceptional
The staff at Katalyst were exceptional. They were flexible and accommodating to my unique circumstances. I would definitely use their services again.
September 5, 2022
Very polite and professional services!
September 6, 2022
Nice and Easy🙌
September 6, 2022
Quick and easy
September 8, 2022
The lab guy was professional and kind
September 6, 2022
The staff at the Marriott hotel were…
The staff at the Marriott hotel were very friendly and the result was back much quicker than the estimation so great service from friendly staff .
September 5, 2022
I arrived early on the date of the…
I arrived early on the date of the appointment but was seen.It was very efficient and everyone was very professional.
August 31, 2022
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