KateofkensingtonReviews 

200
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Received two lovely products in my first online order from Kate of Kensington, (other purchases were made at my local garden centre). Approximately 9 days from ordering to being received so not too lo... See more

Rated 5 out of 5 stars

Kate of Kensington marble platters and coasters are absolutely beautiful. The designs are timeless and the quality is impressive. We are gradually extending our collection as they really add a touc... See more

Rated 5 out of 5 stars

Bought a selection of sizes as presents but ended up keeping more for myself! Useful as mats, platters, cutting boards or simply to cheer up a dull surface. High quality, colourful, fun, easy to clean... See more

Rated 3 out of 5 stars

The parcel was meant to arrive within 2-4 working days, and took longer. When it arrived, the picture inside was damaged due to poor packaging (which is also paid for). The products themselves are... See more

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4.6

Excellent

TrustScore 4.5 out of 5

200 reviews

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4.6

All reviews

(200)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

More than pleased with my purchase

than pleased with my purchase - absolutely love it all - only issue was delivery - I tracked delivery - it was out for delivery Monday then Tuesday then Wednesday was eventually delivered on the Thursday - however didn’t think it would be delivered that quickly anyway - and my purchase more than made up for delivery saga. I will add to my collection - would recommend

October 2, 2021
Rated 5 out of 5 stars

Reed diffuser and cards

Purchased another Reed diffuser and this one is lovely and strong again. Delightful to have and looks a lot better than the plastic ones we purchase from stores- lasts much longer too!
The cards are lovely- of course- and I’m in half a mind to keep them for myself! Everything by took some time to arrive, about two weeks, but arrived safe and well

October 1, 2021
Rated 5 out of 5 stars

Great gifts

Love the Field mice design. It’s so cute. I have bought a number of different sizes and designs of platters.
Everyone has raved about the quality of these gifts. Always a winner for friends and family.

October 1, 2021
Rated 5 out of 5 stars

Two Lovely Products

Received two lovely products in my first online order from Kate of Kensington, (other purchases were made at my local garden centre). Approximately 9 days from ordering to being received so not too long to wait and packaged well for transit...perfect! Another order due imminently of my first "seconds" large platter and I'm looking forward to receiving that too. With Christmas around the corner, I'm sure there will be more orders to come...Thank you again.

September 5, 2021
Rated 5 out of 5 stars

Absolutely outstanding customer service

I can't tell you how helpful Gemma was. I wanted the personalised Elephant family print. I knew the order I wanted the names to be and via emails she sent me a proof which was spot on first time. She had even made the various levels of relationships within the family different sizes. Absolutely outstanding.

September 3, 2021
Rated 5 out of 5 stars

Beautiful quality

Beautiful quality - lovely addition to any kitchen

August 19, 2021
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Reply from Kateofkensington

Hi Kymberley,

Thank you so much for your lovely feedback and 5 stars!

Josh C - Head of Sales

Rated 5 out of 5 stars

My order was on my doorstep before I…

My order was on my doorstep before I had finished paying for it.

August 17, 2021
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Reply from Kateofkensington

Hi Richard,

Thank you so much for the great review. As a small team, we work very hard to make and dispatch our customers orders as quickly as we can and I'm so pleased to hear that you were happy with the delivery service you received.

Josh C - Head of Sales

Rated 5 out of 5 stars

Very happy with the platter adding to…

Very happy with the platter adding to my others
Have bought several now as presents and as presets to me !

Beautifully packed and spoke to a lovely lady

August 16, 2021
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Reply from Kateofkensington

Hi Shelagh,

Thank you so much for the 5 stars. It's so great to hear from our customers that they love our product and service. We hope the platters serve you well for many years and can't wait to hear from you again!

Josh C - Head of Sales

Rated 5 out of 5 stars

Well packaged and a lovely quality…

Well packaged and a lovely quality sharing platter Thank you

August 16, 2021
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Reply from Kateofkensington

Hi Sue,

Thank you very much for the great review. Packaging something like a sharing platter is definitely a challenge and our team works very hard to make sure they arrive to our customers in perfect condition. I'm so pleased to hear that you love the product!

Josh C - Head of Sales

Rated 5 out of 5 stars

Quality product

Quality product
Prompt delivery

August 12, 2021
Kateofkensington logo

Reply from Kateofkensington

Good Morning Susan. I'm so pleased you love our product and thank you so much for the great review!

Josh C - Head of Sales

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